How To Proceed With Troubleshooting

HINT:

The Techstream should be used in steps 3, 4, 5 and 10.

1. VEHICLE BROUGHT TO WORKSHOP 
2. CUSTOMER PROBLEM ANALYSIS 
3. CONNECT TECHSTREAM TO THE DLC3 

   HINT:

   If the display indicates a communication fault in the tester, inspect the DLC3.

4. CHECK DTC AND FREEZE FRAME DATA 

   HINT:

   Record or print DTCs and freeze frame data, if necessary.

5. CLEAR DTC AND FREEZE FRAME DATA 
6. CONDUCT VISUAL INSPECTION 
7. CONFIRM PROBLEM SYMPTOMS 

   HINT:

   If the engine does not start, perform steps 9 and 11 first.

   Result 

   RESULT CHART
   
   

   Result	Proceed to
   Malfunction does not occur	A
   Malfunction occur	B

   B:  GO TO STEP  10

   A: Go to Next Step 

8. SIMULATE SYMPTOMS  (See CHECK FOR INTERMITTENT PROBLEMS )
9. CHECK DTC 

   Result 

   RESULT CHART
   
   

   Result	Proceed to
   Malfunction code	A
   No code	B

   B:  GO TO STEP  11

   A: Go to Next Step 

10. REFER TO DTC CHART 

    NEXT:  GO TO STEP  13

11. CONDUCT BASIC INSPECTION 

    Result 

    RESULT CHART
    
    

    Result	Proceed to
    Malfunctioning parts not confirmed	A
    Malfunctioning parts confirmed	B

    B:  GO TO STEP  16

    A: Go to Next Step 

12. REFER TO PROBLEM SYMPTOMS TABLE 

    Result 

    RESULT CHART
    
    

    Result	Proceed to
    Malfunctioning circuit confirmed	A
    Malfunctioning parts confirmed	B

    B:  GO TO STEP  16

    A: Go to Next Step 

13. CHECK ECU POWER SOURCE CIRCUIT 
14. CONDUCT CIRCUIT INSPECTION 

    Result 

    RESULT CHART
    
    

    Result	Proceed to
    Malfunction not confirmed	A
    Malfunction confirmed	B

    B:  GO TO STEP  17

    A: Go to Next Step 

15. CHECK FOR INTERMITTENT PROBLEMS 

    NEXT:  GO TO STEP  17

16. CONDUCT PARTS INSPECTION 
17. IDENTIFY PROBLEM 
18. ADJUST AND/OR REPAIR 
19. CONDUCT CONFIRMATION TEST 

    NEXT: END