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How To Proceed With Troubleshooting [08/2017 - ]: Procedure

  1. VEHICLE BROUGHT TO WORKSHOP 

    Result

    Proceed to
    NEXT

    Result: 

    NEXT 

    See step  2

  2. INSPECT BATTERY VOLTAGE 
    1. Measure the battery voltage.

      Standard Voltage

      11 to 14 V

      If the voltage is below 11 V, replace or recharge the battery before proceeding to the next step.

      Result

      Proceed to
      NEXT

    Result: 

    NEXT 

    See step  3

  3. CHECK CAN COMMUNICATION SYSTEM* 
    1. Using the Techstream, check that the CAN communication system is functioning normally.

      OK

      CAN communication system is functioning normally.

      HINT: 

      Refer to CAN Bus Check in CAN Communication System.

      Refer to DIAGNOSIS SYSTEM [08/2017 - 08/2018] , or refer to DIAGNOSIS SYSTEM [08/2018 - 08/2019] , or refer to DIAGNOSIS SYSTEM [08/2019 - ]

      Result

      Proceed to
      OK
      NG

    Result: 

    NG 

    GO TO CAN COMMUNICATION SYSTEM. Refer to  HOW TO PROCEED WITH TROUBLESHOOTING [08/2017 - 08/2019]  , or refer to  HOW TO PROCEED WITH TROUBLESHOOTING [08/2019 - ] 

    Result: 

    OK 

    See step  4

  4. CHECK METER / GAUGE SYSTEM* 
    1. Use the Techstream to check if the meter / gauge system is functioning normally.

      Refer to DTC CHECK / CLEAR [08/2015 - 08/2019] , or refer to DTC CHECK / CLEAR [08/2019 - ]

      Result

      Result Proceed to
      Meter / gauge system DTCs are not output A
      Meter / gauge system DTCs are output B

    Result: 

    GO TO METER / GAUGE SYSTEM. Refer to  HOW TO PROCEED WITH TROUBLESHOOTING [08/2015 - ] 

    Result: 

    See step  5

  5. CHECK VEHICLE STABILITY CONTROL SYSTEM* 
    1. Use the Techstream to check if the vehicle stability control system is functioning normally.

      Refer to DTC CHECK / CLEAR [08/2017 - 08/2019] , or refer to DTC CHECK / CLEAR [08/2019 - ]

      Result

      Result Proceed to
      Vehicle stability control system DTCs are not output A
      Vehicle stability control system DTCs are output B

    Result: 

    GO TO VEHICLE STABILITY CONTROL SYSTEM. Refer to  HOW TO PROCEED WITH TROUBLESHOOTING [08/2017 - ] 

    Result: 

    See step  6

  6. CHECK FOR DTCs (CRUISE CONTROL SYSTEM)* 
    1. Check for DTCs, and note down any DTCs that are output.

      Refer to DTC CHECK / CLEAR [08/2017 - 08/2019] , or refer to DTC CHECK / CLEAR [08/2019 - ] 

    2. Clear the DTCs.

      Refer to DTC CHECK / CLEAR [08/2017 - 08/2019] , or refer to DTC CHECK / CLEAR [08/2019 - ] 

    3. Recheck for DTCs. Try to reproduce the DTCs by duplicating the conditions indicated by the DTCs.

      Refer to DTC CHECK / CLEAR [08/2017 - 08/2019] , or refer to DTC CHECK / CLEAR [08/2019 - ] 

      Result

      Result Proceed to
      DTCs are not output A
      DTCs are output B

    Result: 

    GO TO DIAGNOSTIC TROUBLE CODE CHART. Refer to  DIAGNOSTIC TROUBLE CODE CHART [08/2017 - 08/2019]  , or refer to  DIAGNOSTIC TROUBLE CODE CHART [08/2019 - ]  

    Result: 

    See step  7

  7. PROBLEM SYMPTOMS TABLE 

    HINT: 

    Refer to Problem Symptoms Table.

    Refer to PROBLEM SYMPTOMS TABLE [08/2017 - 08/2019] , or refer to PROBLEM SYMPTOMS TABLE [08/2019 - ] 

    Result

    Result Proceed to
    Fault is not listed in Problem Symptoms Table A
    Fault is listed in Problem Symptoms Table B

    Result: 

    See step  9

    Result: 

    See step  8

  8. OVERALL ANALYSIS AND TROUBLESHOOTING* 
    1. Data List / Active Test

      Refer to DATA LIST / ACTIVE TEST [08/2017 - 08/2019] , or refer to DATA LIST / ACTIVE TEST [08/2019 - ] 

    2. Road test

      Refer to ROAD TEST [08/2017 - ] 

    3. Terminals of ECU

      Refer to TERMINALS OF ECU [08/2017 - 08/2019] , or refer to TERMINALS OF ECU [08/2019 - ] 

      Result

      Proceed to
      NEXT

    Result: 

    NEXT 

    See step  9

  9. REPAIR OR REPLACE 

    Result

    Proceed to
    NEXT

    Result: 

    NEXT 

    See step  10

  10. CONFIRMATION TEST 

    Result

    Proceed to
    NEXT

    Result: 

    NEXT 

    END