How To Proceed With Troubleshooting [11/2022 - ]: Procedure

Result

Result: 

NEXT 

See step  2

1. Measure the auxiliary battery voltage with the ignition switch off.

   Standard Voltage

   11 to 14 V

   If the voltage is below 11 V, recharge or replace the auxiliary battery before proceeding to the next step.

2. Check the fuses and relays.
3. Check the connector connections and terminals to make sure that there are no abnormalities such as loose connections, deformation, etc.

   Result

   Proceed to
   NEXT

Result: 

NEXT 

See step  3

1. Using the GTS, check if the CAN communication system is functioning normally.

   for HV Model: Refer to DIAGNOSIS SYSTEM [11/2022 - ]

   for Gasoline Model: Refer to DIAGNOSIS SYSTEM [11/2022 - 03/2023] , or refer to DIAGNOSIS SYSTEM [03/2023 - 08/2023] , or refer to DIAGNOSIS SYSTEM [08/2023 - 09/2024] , or refer to DIAGNOSIS SYSTEM [09/2024 - ]

   OK

   CAN communication system is functioning normally.

   Result

   Proceed to
   OK
   NG

Result: 

NG 

GO TO CAN COMMUNICATION SYSTEM 

for HV Model: Refer to HOW TO PROCEED WITH TROUBLESHOOTING [09/2022 - ]

for Gasoline Model: Refer to HOW TO PROCEED WITH TROUBLESHOOTING [11/2022 - 08/2023] , or refer to HOW TO PROCEED WITH TROUBLESHOOTING [08/2023 - 09/2024] , or refer to HOW TO PROCEED WITH TROUBLESHOOTING [09/2024 - ]

Result: 

OK 

See step  4

1. Using the GTS, check that the meter/gauge system is functioning normally.

   for 12.3 Inch Display: Refer to OPERATION CHECK [09/2022 - ]

   except 12.3 Inch Display: Refer to OPERATION CHECK [11/2022 - ]

   OK

   Meter/gauge system is functioning normally.

   Result

   Proceed to
   OK
   NG

Result: 

NG 

GO TO METER / GAUGE SYSTEM 

for 12.3 Inch Display: Refer to HOW TO PROCEED WITH TROUBLESHOOTING [11/2022 - ]

except 12.3 Inch Display: Refer to HOW TO PROCEED WITH TROUBLESHOOTING [11/2022 - ]

Result: 

OK 

See step  5

1. Using the GTS, check that the electronically controlled brake system is functioning normally.

   for HV Model: Refer to HOW TO PROCEED WITH TROUBLESHOOTING [09/2022 - ]

   for Gasoline Model without Electric Parking Brake System TMC Made: Refer to HOW TO PROCEED WITH TROUBLESHOOTING [11/2022 - ]

   for Gasoline Model with Electric Parking Brake System: Refer to HOW TO PROCEED WITH TROUBLESHOOTING [11/2022 - ]

   OK

   Electronically controlled brake system is functioning normally.

   Result

   Proceed to
   OK
   NG

Result: 

NG 

GO TO ELECTRONICALLY CONTROLLED BRAKE SYSTEM 

for HV Model: Refer to HOW TO PROCEED WITH TROUBLESHOOTING [09/2022 - ]

for Gasoline Model without Electric Parking Brake System TMC Made: Refer to HOW TO PROCEED WITH TROUBLESHOOTING [11/2022 - ]

for Gasoline Model with Electric Parking Brake System: Refer to HOW TO PROCEED WITH TROUBLESHOOTING [11/2022 - ]

Result: 

OK 

See step  6

1. Recheck for DTCs. (for HV Model)

   Powertrain > Cruise Control > Trouble Codes 

2. Recheck for DTCs. (for Gasoline Model)

   Powertrain > Cruise Control > Trouble Codes 

   Result

   Result	Proceed to
   DTCs are not output	A
   DTCs are output	B

Result: 

B 

GO TO DIAGNOSTIC TROUBLE CODE CHART 

Refer to DIAGNOSTIC TROUBLE CODE CHART [11/2022 - ] 

Result: 

A 

See step  7

1. Using the GTS, check for Vehicle Control History.

   Refer to VEHICLE CONTROL HISTORY [11/2022 - ]

2. Record any output Vehicle Control History.

   Result

   Result	Proceed to
   Vehicle Control History codes are not output	A
   Vehicle Control History code are output	B

Result: 

B 

GO TO VEHICLE CONTROL HISTORY 

Refer to VEHICLE CONTROL HISTORY [11/2022 - ]

Result: 

A 

See step  8

HINT: 

Refer to Problem Symptoms Table.

Refer to PROBLEM SYMPTOMS TABLE [11/2022 - ] 

Result

Result: 

B 

GO TO PROBLEM SYMPTOMS TABLE 

Refer to PROBLEM SYMPTOMS TABLE [11/2022 - ] 

Result: 

A 

See step  9

1. Data List / Active Test

   Refer to DATA LIST / ACTIVE TEST [11/2022 - ] 

2. Road test

   Refer to ROAD TEST [11/2022 - ] 

3. Terminals of ECM

   Refer to TERMINALS OF ECM [11/2022 - ] 

   Result

   Proceed to
   NEXT

Result: 

NEXT 

See step  10

Result

Result: 

NEXT 

See step  11

Result

Result: 

NEXT 

END