Mike's Workshop Manuals: Service manuals for every vehicle
Home >> Toyota >> 2013 >> Prius C >> Repair and Diagnosis >> Body & Frame >> Windows >> Power Window Control System (Diagnostic Codes & Symptom Tests) >> Power Window Control System >> DTC B2311: Power Window Motor Malfunction >> Procedure

DTC B2311: Power Window Motor Malfunction: Procedure

  1. PERFORM ACTIVE TEST USING TECHSTREAM (DRIVER DOOR WINDOW MOTOR) 
    1. Connect the Techstream to the DLC3.
    2. Turn the ignition switch to ON (IG).
    3. Turn the Techstream on.
    4. Enter the following menus: Body Electrical / D-Door Motor / Active Test.
    5. Perform the Active Test according to the display on the Techstream.
      WARNING:

      Be careful to avoid injuries as this test causes vehicle parts to move. During the Active Test, the jam protection function will not operate.

      D-DOOR MOTOR

      Tester Display Test Part Control Range Diagnostic Note
      Power Window Power window OFF / UP / DOWN -

      OK

      Driver door power window motor operates.

    NG → See step   6 

    OK: Go to next step 

  2. PERFORM INITIALIZATION (DRIVER DOOR WINDOW) 
    1. Initialize the power window regulator motor assembly LH (for driver door). Refer to INITIALIZATION .

    NEXT: Go to next step 

  3. CHECK POWER WINDOW CONTROL SYSTEM (DRIVER DOOR WINDOW) 
    1. Check that the driver door power window operates normally by opening and closing the window. Refer to OPERATION CHECK .

      OK

      Driver door power window operates normally.

    NG → See step   6 

    OK: Go to next step 

  4. CHECK WHETHER PARTS HAVE BEEN INSTALLED CORRECTLY 
    1. Check that the power window components are installed correctly.

      OK

      Power window components are installed correctly.

    NG → INSTALL PARTS CORRECTLY 

    OK: Go to next step 

  5. CHECK DTC OUTPUT 
    1. Turn the ignition switch off.
    2. Wait for at least 10 seconds, and then turn the ignition switch to ON (IG).
    3. Check for DTCs. Refer to DTC CHECK / CLEAR .

      OK

      B2311 output does not recur.

    NG → See step   6 

    OK → END 

  6. REPLACE POWER WINDOW REGULATOR MOTOR ASSEMBLY LH (FOR DRIVER DOOR). Refer to  REMOVAL