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DTC B2311: Back Door Power Window ECU Inner Motor Failure: Procedure

  1. PERFORM ACTIVE TEST USING TECHSTREAM (POWER WINDOW) 
    1. Select the Active Test, use the Techstream to generate a control command, and then check that the back door power window regulator motor operates. Refer to DATA LIST / ACTIVE TEST .
      BACK DOOR P/W

      Tester Display Test Part Control Range Diagnostic Note
      Back Door Power Window Back door power window OFF/UP/DOWN -

      OK

      The back door power window regulator motor operates.

    NG → See step   4 

    OK: Go to next step 

  2. PERFORM INITIALIZATION 
    1. Initialize the back door power window regulator motor assembly. Refer to INITIALIZATION .
    2. Check that the back door power window operates normally by opening and closing the window. Refer to OPERATION CHECK .

      HINT: 

      The power window operates normally.

    NEXT: Go to next step 

  3. CHECK WHETHER PARTS HAVE BEEN INSTALLED CORRECTLY 
    1. Check that the power window components are installed correctly.

      OK

      Power window components are installed correctly.

      HINT: 

      If the power window components are installed correctly, the problem has been caused by battery disconnection while the ignition switch was ON, or the motor being overheated.

    NG → INSTALL PARTS CORRECTLY 

    OK → END 

  4. REPLACE BACK DOOR POWER WINDOW REGULATOR MOTOR ASSEMBLY. Refer to  REMOVAL