How To Proceed With Troubleshooting

WARNING: This page is about a different variant/trim than selected.

HINT:

The intelligent tester should be used in steps 3, 4, 5 and 10.

VEHICLE BROUGHT TO WORKSHOP
CUSTOMER PROBLEM ANALYSIS
CONNECT INTELLIGENT TESTER TO THE DLC3
HINT:

If the display indicates a communication fault in the tester, inspect the DLC3.
CHECK DTC AND FREEZE FRAME DATA
HINT:

Record or print DTCs and freeze frame data, if necessary.
CLEAR DTC AND FREEZE FRAME DATA
CONDUCT VISUAL INSPECTION

CONFIRM PROBLEM SYMPTOMS

HINT:

If the engine does not start, perform steps 9 and 11 first.

Result

RESULT CHART

Result	Proceed to
Malfunction does not occur	A
Malfunction occurs	B

B: Go TO STEP 10

A: Go to Next Step

CHECK DTC

Result

RESULT CHART

Result	Proceed to
Malfunction code	A
No code	B

B: Go TO STEP 11

A: Go to Next Step

CONDUCT BASIC INSPECTION

Result

RESULT CHART

Result	Proceed to
Malfunctioning parts not confirmed	A
Malfunctioning parts confirmed	B

B: GO TO STEP 16

A: Go to Next Step

REFER TO PROBLEM SYMPTOMS TABLE

Result

RESULT CHART

Result	Proceed to
Malfunctioning circuit confirmed	A
Malfunctioning parts confirmed	B

B: Go TO STEP 16

A: Go to Next Step

CONDUCT CIRCUIT INSPECTION

Result

RESULT CHART

Result	Proceed to
Malfunction not confirmed	A
Malfunction confirmed	B

B: GO TO STEP 17

A: Go to Next Step