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User Recognition Fails

CAUTION:
NOTE: Before performing diagnosis, check the following items.
  • Check whether the registration method following the description in the OM is performed.
  • If it is not possible to enter the customizing screen, perform the diagnosis for cockpit control module.
  • Perform the procedure with the ignition switch ON.
  • Remove accessories that cover your face.
  • Perform registration according to the instructions on the center information display.
  • When Driver Monitoring Unit is soiled with any dirt or fingerprint, wipe off with soft cloth or cloth wrung out of water.
  • Check that Driver Monitoring System is not OFF, temporarily stopped, or abnormal.
  • Check that the user information linkage of the cockpit control module is ON.
  1. CHECK USER RECOGNITION  .

    Confirm that the seat was occupied within 30 seconds after the door was opened.

    Was the seat occupied within 30 seconds?

    Yes:  Go to  2.

    No:  Open the door and sit on the seat within 30 seconds to perform the user recognition.

    When the trouble occurs again, Go to  2.

    Yes:  no yes no yes no

  2. CHECK USER RECOGNITION  .

    Check that the user was facing straight towards the front when sitting on the driver's seat.

    Was the user facing straight towards the front of the driver's seat?

    Yes:  Go to  3.

    No:  Perform the user recognition with the user facing straight towards the front when sitting on the driver's seat.

    When the trouble occurs again, Go to  6.

  3. CHECK USER RECOGNITION  .

    Perform the user recognition again, with the user facing straight towards the center information display and towards the front of the driver's seat alternately.

    Was the user recognition successful?

    Yes:  Driver Monitoring System is normal.

    No:  Go to  4.

  4. CHECK FOR WEARING ACCESSORY  .

    Check if the user was wearing any accessories such as glasses and sunglasses.

    Was the user wearing any accessories?

    Yes:  Ask the user to remove the accessories.

    When the trouble occurs again, Go to  5.

    No:  Go to  5.

  5. USER RE-REGISTRATION  .

    Register the user again with the user's eyes open wide.

    Was the user registration successful?

    Yes:  Driver Monitoring System is normal.

    No:  Go to  6.

  6. RESISTER ANOTHER USERS  .

    Check if some other users can be registered.

    Was the user registration successful?

    Yes:  Driver Monitoring System is normal.

    NOTE: Inform the user that the recognition may not work properly with the current driver monitoring system, and have the user decide whether or not to use.

    No:  Go to  7.

  7. CHECK DATA MONITOR  .
    1. Turn the ignition switch to ON.
    2. Using the Subaru Select Monitor, check the following items in the [Data Monitor] of [Driver Monitor]. Ref. to DRIVER MONITOR (DIAGNOSTICS)>DATA MONITOR .
      • DMS Recognition ON/OFF Status

    Does the data indicate [Recognition ON]?

    Yes:  Go to  8.

    No:  Switch to ON and then perform registration.

  8. CHECK LAN SYSTEM  .

    Inspect LAN system. Ref. to LAN SYSTEM (DIAGNOSTICS)>BASIC DIAGNOSTIC PROCEDURE>PROCEDURE .

    Is the check result OK?

    Yes:  Go to  9.

    No:  Perform the diagnosis according to the inspection for LAN system.

  9. CHECK COCKPIT CONTROL MODULE (CHECK DISPLAY DEVICE)  .

    Read the DTC of [Cockpit Control] using the Subaru Select Monitor. Ref. to COCKPIT CONTROL (DIAGNOSTICS)>DIAGNOSTIC TROUBLE CODE (DTC) .

    Are any DTCs displayed? (Current code)

    Yes:  Perform the diagnosis for the displayed DTCs. Ref. to COCKPIT CONTROL (DIAGNOSTICS)>DIAGNOSTIC TROUBLE CODE (DTC)>LIST .

    No:  Go to  10.

  10. CHECK COMBINATION METER DISPLAY (CHECK DISPLAY DEVICE (MID))  .

    Read the DTC of [Combination Meter] using the Subaru Select Monitor. Ref. to COMBINATION METER (DIAGNOSTICS)>DIAGNOSTIC TROUBLE CODE (DTC) .

    Are any DTCs displayed? (Current code)

    Yes:  Perform the diagnosis for the displayed DTCs. Ref. to COMBINATION METER (DIAGNOSTICS)>DIAGNOSTIC TROUBLE CODE (DTC)>LIST .

    No:  Go to  11.

  11. CHECK POWER SEAT/REMOTE MIRROR SYSTEM  .

    Perform the diagnosis for the power seat/remote mirror system. Ref. to DOOR MIRROR (DIAGNOSTICS)>BASIC DIAGNOSTIC PROCEDURE>PROCEDURE . Ref. to POWER SEAT MEMORY (DIAGNOSTICS)>BASIC DIAGNOSTIC PROCEDURE>PROCEDURE .

    Is the check result OK?

    Yes:  Replace the driver monitoring unit. Ref. to INSTRUMENTATION/DRIVER INFO>DRIVER MONITORING UNIT .

    No:  Perform the diagnosis according to the inspection for the power seat/remote mirror system.

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