Bluetooth DOES NOT OPERATE

Probable cause: 

Bluetooth device malfunction, influence by external devices, unit body malfunction

1. CHECK DTC  .
   1. Turn the ignition switch to ON.
   2. Using the Subaru Select Monitor, perform the clear memory of [Cockpit Control]. Ref. to COMMON (DIAGNOSTICS)>CLEAR MEMORY .
   3. Turn the ignition switch OFF → ON.
   4. Read the DTC of [Cockpit Control] using the Subaru Select Monitor. Ref. to COCKPIT CONTROL (DIAGNOSTICS)>DIAGNOSTIC TROUBLE CODE (DTC) .

   Is DTC B2249 displayed? (Current code)

   Yes  : Perform the diagnosis of DTC B2249. Ref. to COCKPIT CONTROL (DIAGNOSTICS)>DIAGNOSTIC PROCEDURE WITH DIAGNOSTIC TROUBLE CODE (DTC)>DTC B2249 BLUETOOTH MODULE .

   No  : Go to  2.

2. CHECK Bluetooth DEVICE  .

   Restart the Bluetooth device, and connect again.

   Does it start properly?

   Yes  : Currently no failure is found.

   No  : Go to  3.

3. CHECK Bluetooth DEVICE  .

   Re-register the Bluetooth device, and connect again.

   Is connection established?

   Yes  : Currently no failure is found.

   No  : Go to  4.

4. CHECK Bluetooth DEVICE  .

   Connect other Bluetooth device.

   NOTE: For supported Bluetooth standards, refer to owner's service information.

   Is connection established?

   Yes  : Bluetooth device which cannot be connected might be faulty.

   No  : Go to  5.

5. CHECK ENVIRONMENTAL CONDITION  .

   Check if any external devices which emit strong electromagnetic waves and noises, such as a radio antenna, is installed inside the vehicle.

   Check that no such device is installed. Is the result OK?

   Yes  : Replace the cockpit control module. Ref. to ENTERTAINMENT & MONITORING>Cockpit Display .

   No  : Remove the external device and perform the inspection from step 1 again. Go to  1.