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Eliminating Symptoms In Body Interior: Replacing Front Camera Front Camera Functions Fail/SY3416 (GROUP 9, NO. 34/16)

Publication date: 2016-12-13
Reference number: GROUP 9, NO. 34/16

ELIMINATING SYMPTOMS IN BODY INTERIOR: REPLACING FRONT CAMERA FRONT CAMERA FUNCTIONS FAIL/SY3416

ELIMINATING SYMPTOMS IN BODY INTERIOR: REPLACING FRONT CAMERA FRONT CAMERA FUNCTIONS FAIL/SY3416

TECHNICAL SERVICE BULLETIN

Reference Number(s): GROUP 9, NO. 34/16, Date of Issue:  Dec 13, 2016
PORSCHE: Panamera (970), Macan (95B), Cayenne (92A) as of 2012 up to 2017

SERVICE INFORMATION

Dr. Ing. h.c. F. Porsche AG is the owner of numerous trademarks, both registered and unregistered, including without limitation the Porsche Crest®, Porsche®, Boxster®, Carrera®, Cayenne®, Cayman®, Macan®, Panamera®, Speedster®, Spyder®, Tiptronic®, VarioCam®, PCM®, PDK®, 911®, RS®, 4S®, 718®, 918 Spyder®, FOUR UNCOMPROMISED®, and the model numbers and distinctive shapes of the Porsche automobiles such as, the federally registered 911 and Boxster automobiles. The third party trademarks contained herein are the properties of their respective owners. Porsche Cars North America, Inc. believes the specifications to be correct at the time of printing. However, specifications, standard equipment and options are subject to change without notice. Some options may be unavailable when a car is built. Some vehicles may be shown with non-U.S. equipment. Please ask your authorized Porsche dealer for advice concerning the current availability of options and verify the optional equipment that you ordered. Porsche recommends seat belt usage and observance of traffic laws at all times

TOOLS

TOOLS DESCRIPTION CHART

Designation Type Number Description  
PIWIS Tester III Special tool 9900  
G11448496

MODEL YEAR

as of 2012 up to 2017 

General information 

MODEL LINE

Panamera (970) 

Macan (95B) 

Cayenne (92A) 

EQUIPMENT

Panamera (970) with I-no.: 458, 631, 632 or 852

Macan (95B) with I-no.: 7Y0, 7Y2, 7Y3, 8G0 or 8G2

Cayenne (92A) with I-no.: 7Y0, 7Y6, 7Y7, 8G0, 8G1, 8G2, 9Q1 or 9Q6

SUBJECT

Front camera 

INFORMATION

The customer complains that certain functions of the front camera are not available at times: 

CAUSE

Image sensor fault in the front camera. Insufficient contrast causes certain functions to fail at times.

Date of Introduction: 

As of July 20, 2016, the reworked front camera is installed during production.

REMEDIAL ACTION

Check front camera and replace it if necessary.

TOOLS

Flashlight 

PIWIS Tester III 9900 

WORK PROCEDURE

Information 

Thelense in the front camera area must be clean in order to perform the check described below. Heavy soiling must be removed before taking measurements.

  1. PIWIS Tester III 9900  must be connected to the vehicle and then switched on.
  2. Select "Front camera"  control unit in the 'Control unit overview'  menu and press (F12) to confirm your selection.
  3. Select the "Camera information" function in the "Actual values/input signals" menu and press (F12) to confirm your selection.

    Information 

    The help of another person is required.

  4. Shine the flashlight -2-  directly at the lens on the front camera -1-  .
    G11448497

    Information 

    The value always switches between minimum and maximum, depending on the camera.

  5. While the front camera is lit up, read off the image brightness value on the PIWIS Tester → Reading off brightness value. 
    G11448498
  6. Read off at least 10 values  , write them down and work out the mean value.
    • If the mean brightness value is less than 70, the front camera is OK. 
    • If the mean brightness value is greater than 70, the front camera is faulty  and must be replaced.

      → Removing and installing front camera 

    Example: 

    FRONT CAMERA MEAN BRIGHTNESS VALUE

      Front camera OK Front camera not OK
    1st value 43 202
    2nd value 67 197
    3rd value 42 173
    4th value 43 180
    5th value 66 181
    6th value 42 164
    7th value 65 162
    8th value 66 170
    9th value 44 166
    10th value 42 177
    Mean value  52  177,2 
  7. Switch off the PIWIS Tester and disconnect it from the vehicle.

INVOICING

The work involved - depending on which measure is performed - is invoiced under the labor operation:

INVOICING

96385500 Replacing front camera -
-
96380100 Checking front camera -
-

For invoicing and documentation using PQIS, enter the following coding:

INVOICING

  96380 Front camera
  3025 Blind

References: 

For replacing front camera, see → Removing and installing front camera 

92AA11, 92AA21, 92AA31, 92AA41, 92AA51, 92AAA1, 92AAB1, 92AAC1, 92AAD1, 92AAE1, 92AAF1, 92AAG1, 92AAG7, 92AAH1, 92AAI1, 92AAJ1, 92AAK1, 92AAL1, 92AAM1, 92AAN1, 92AAP1, 92AAQ1, 92AAR1, 92AAS1, 92AAT1, 92AAU1, 92AAV1, 92AAW1, 92AAY1, 92AAZ1, 92ABA1, 92ABC1, 92ABE1, 92ABJ1, 92ABK1, 92ABR1, 92ABY1, 92ABZ1, 95BAA1, 95BAA7, 95BAB1, 95BAC1, 95BAC7, 95BAD1, 95BAF1, 95BAJ1, 95BAK1, 95BAS1, 95BAX1, 95BAY1, 95BAZ1, 970110, 970111, 970120, 970121, 970130, 970131, 970140, 970141, 970150, 970160, 970170, 970171, 970180, 970410, 970411, 970420, 970421, 970430, 970431, 970440, 970441, 970450, 970451, 970460, 970470, 970480, 970481, 970490, 970590, 970740, 970741, 970750, 970780, 970810, 970811, 970820, 970821, 970830, 970831, 970840, 970841, 970850, 970851, 970860, 970861, 970870, 970871, 970880, 970890

Model year as of 2012, Model year up to 2017

C02, C36