Detailed Flow

Get detailed information from the customer about the symptom (the condition and the environment when the incident/malfunction occurred).

: GO TO 2.

Try to confirm the symptom described by the customer. Verify relation between the symptom and the condition when the symptom is detected.

: GO TO 3.

1. Turn ignition switch ON and wait for 2 seconds or more.
2. Depending on system being diagnosed, perform Self Diagnostic Result for:
   • MULTI AV.
   • AVM.

   Are any DTCs displayed? 

   YES: Refer to "DTC INDEX " (MULTI AV) or "DTC INDEX " (AVM).

   NO: GO TO 4.

Refer to "SYMPTOM TABLE ".

: GO TO 5

Refer to symptom described by the customer in step  1.

Is the symptom still present? 

YES: GO TO  2

NO: Inspection End.