Inspection Procedure 8: Customization settings cannot be changed: Diagnosis

WARNING: This page is about a different car, the 2020 Mitsubishi Outlander PHEV. However, it is still accessible from the selected car via links, so may be relevant.

STEP 1. Using scan tool (M.U.T.-IIISE), diagnose the CAN bus line.
CAUTION: To prevent damage to scan tool (M.U.T.-IIISE), always turn off the power supply mode of the electric motor switch before connecting or disconnecting scan tool (M.U.T.-IIISE).
1. Connect scan tool (M.U.T.-IIISE). Refer to "HOW TO CONNECT THE SCAN TOOL (M.U.T.-IIISE) ."
2. Press the electric motor switch to turn on the power supply mode.
3. Diagnose the CAN bus line.
4. Press the electric motor switch to turn off the power supply mode.
Q: Is the CAN bus line found to be normal?

YES: Go to Step 2.

NO: Repair the CAN bus lines (Refer to Troubleshooting DIAGNOSIS <CAN> ).
STEP 2. Using scan tool (M.U.T.-IIISE), check the DTC.
Check if DTC is set in the EV remote-ECU.

Q: Is the DTC set?

YES: Troubleshoot the EV remote-ECU (Refer to DIAGNOSTIC TROUBLE CODE CHART ).

NO: Go to Step 3.
STEP 3. Customize the ETACS.
Use the scan tool (M.U.T.-IIISE) to check whether customized items are displayed correctly.

Q: Are the customized items displayed correctly?

YES: Go to Step 4.

NO: Replace the ETACS-ECU (Refer to ETACS-ECU ).
STEP 4. Retest the system.
Q: Is the check result normal?

YES: The trouble can be an intermittent malfunction (Refer to How to use Troubleshooting/Inspection Service Points - HOW TO COPE WITH INTERMITTENT MALFUNCTION ).

NO: Replace the EV remote-ECU (Refer to REMOVAL AND INSTALLATION ).