Service Campaign 2006080001 - Install Software For Navigation System (2006080001)

Publication date: 2006-08-16
Reference number: 2006080001

SERVICE CAMPAIGN 2006080001 - INSTALL SOFTWARE FOR NAVIGATION SYSTEM

SERVICE CAMPAIGN BULLETIN

Reference Number(s): 2006080001, Date of Issue: August 16, 2006

MERCEDES-BENZ:	MODEL 221, MODEL YEAR 2007
GROUP:	00 OF SERVICE INFORMATION BINDER
GROUP:	I OF INFORMATION - PARTS & ACCESSORIES BINDER

SUBJECT

MODEL 221, MODEL YEAR 2007

INSTALL SOFTWARE FOR NAVIGATION SYSTEM

SERVICE INFORMATION

This Service Campaign has been initiated because DCAG has determined that certain affected vehicles (see VIN range below) may have an incorrect COMAND navigation database installed. This could lead to faulty destination entries, as well as incorrect navigation directions and the display of incorrect street symbols on the map. Dealer will update the COMAND software on the affected vehicles.

Please review the Effective Serial Number chart located below, and if necessary, repair the subject vehicles during the vehicle's next service.

Prior to performing this Service Campaign:

Please check VMI to insure the vehicle is involved and to determine if the vehicle has been previously repaired.
Please review the entire Service Campaign bulletin.

Approximately 582 vehicles are affected.

EFFECTIVE SERIAL NUMBER RANGE

Models	Chassis End Number
Models	From	To
221.171	A069637	A073251
221.176	A069648	A072093
221.179	A069722	A071159

NOTE: Every vehicle in the VIN range may not be included in the campaign. VMI must always be checked before performing campaigns to verify that the campaign is required on a specific vehicle. VMI always overrides the bulletin in reference to a specific vehicle's inclusion in a particular campaign. Please also note that Recall and Service Campaigns do not expire and may also be performed on a vehicle with a vehicle status indicator.

PROCEDURE

Prior to starting procedure ensure to:

Connect battery charger
Turn off ignition and all electrical consumers
Turn ignition key to second position
Follow the order of steps exactly as outlined below

Power on head unit.
Press Button 1 of the DVD changer (A, Fig 1) and insert the Navigation DVD (part number A 221 827 08 59 v2.0) into the changer (B).
Press COMAND controller to confirm the "Disc Drive Audio Format Unknown" message.
Press COMAND controller to confirm the "Proceed with Update" message.

Fig 1: DVD Changer

NOTE: The update process takes approximately 30 minutes to complete. The technician is not required to be present during the process and may perform other tasks while the process is running. The update process run time is not included in the labor time paid under this Service Campaign.
Press COMAND controller to acknowledge completion of update process.
Ensure navigation system is functioning correctly after update.

PARTS INFORMATION

Qty.	Part Name	Part Number	Estimated Replacement Rate
N/A	Navigation DVD	A 221 827 08 59 v2.0	100%

NOTE: One disc was shipped to each dealer on August 11, 2006 via FedEx. No additional discs may be ordered, as the above part number is not available through Parts Logistics. If your disc has failed, please send an email to technicalinformation@mbusa.com with your dealer contact information to arrange for a replacement. The failed disc must be returned to MBUSA before a new disc can be provided.

NOTE:

Please be aware that only the part number(s) referenced in the Campaign Bulletin is/are approved for use to repair the vehicle. Repairs performed using any other part(s) will not have been performed in accordance with the campaign. Accordingly, warranty claims submitted with reference to an improper part number(s) will be denied.
The following allowable labor operation should be used when submitting a warranty claim for this repair:

WARRANTY INFORMATION

Operation: Battery Charger, Connect & Disconnect (02-5017)

Software for Navigation System, Install (02-5458)

WARRANTY INFORMATION

Damage Code	Operation Number	Labor Time (hrs.)	Model Indicator(s)
82 981 34 8	02-5017	0.1	AA, AB, AC
82 981 34 8	02-5458	0.2	AA, AB, AC