Lack Of Power When Accelerating In Cold Temperatures (01-016/21)
WARNING: This page is about the CX-5 Carbon Edition, AWD, which is a different variant/trim than selected.
Publication date: 2021-12-17Reference number: 01-016/21
LACK OF POWER WHEN ACCELERATING IN COLD TEMPERATURES
TECHNICAL SERVICE BULLETIN
Reference Number(s): 01-016/21, Date of Issue:
December 17, 2021
| MAZDA: | 2019-2021 CX-5 |
BULLETIN NOTES
APPLICABLE MODEL(S)/VINS
US/Canada Spec.:
2019-2020 CX-5 vehicles with VINs lower than JM3KF******868756 (produced before Aug. 17, 2020)
2021 CX-5 vehicles with 8" or 10.25" center display
DESCRIPTION
Some customers may complain about lack of power when accelerating in cold temperatures (below 0 degrees F). To avoid slippage, engine power is restricted in cold temperatures, even when the road condition is not slippery.
To eliminate this concern, the PCM and TCM control software has been modified to restrict engine power only when tire slippage is detected between the front and rear wheels in cold temperatures.
Customers having this concern should have their vehicle repaired using the following repair procedure.
REPAIR PROCEDURE
- Verify customer concern.
- Reprogram the PCM with Mazda Modular Diagnostic System (M-MDS) using IDS 124.02 or later software. Refer to IDS Reprogramming Procedure.
- Verify the repair.
CALIBRATION
CALIBRATION INFORMATION
| ECU | File Name | Note |
|---|---|---|
| PCM | PX38-188K2-D | 2019 CX-5 |
| PX2K-188K2-C | 2020-2021 CX-5 | |
| TCM | PX39-21PS1-E | 2019-2021 CX-5 |
WARRANTY INFORMATION
NOTE:
- This warranty information applies only to verified customer complaints on vehicles eligible for warranty repair.
- This repair will be covered under Fed. Emission Warranty, Calif. Emission Warranty (short term).
- Additional diagnostic time cannot be claimed for this repair.
WARRANTY INFORMATION
| Warranty Type | A |
| Symptom Code | 14 |
| Damage Code | 9W |
| Part Number Main Cause | 5555-RP-PCM |
| Quantity | 0 |
| Operation Number/Labor Hours: | XXT89XFX/0.3 Hrs. |