Keyless Entry System Check Sheet [Keyless Entry System]

WARNING: This page is about a different car, the 2009 Mazda 6. However, it is still accessible from the selected car via links, so may be relevant.

Use the sheet below as a customer interview sheet when accepting a vehicle for service.
If the symptom is "Power door lock system does not operate with transmitter at all," find out how the customer uses the keyless entry system by following the check sheet below.

Fig 1: Keyless Entry System Check Sheet [Keyless Entry System]

Courtesy of MAZDA MOTORS CORP.