Symptom Troubleshooting Chart - Security And Locks

SYMPTOM TROUBLESHOOTING CHART - SECURITY AND LOCKS

Problem	Possible Cause	Action
No communication with the smart junction box (SJB)	Smart junction box (SJB)	See COMMUNICATIONS NETWORK DIAGNOSIS .
Door locks are inoperative from one switch (all)	Circuitry Door lock control switch Smart junction box (SJB)	Go to DOOR LOCKS ARE INOPERATIVE FROM ONE SWITCH (ALL) .
Door locks are inoperative (all)	Circuitry Smart junction box (SJB)	Go to DOOR LOCKS INOPERATIVE (ALL) .
Door lock is inoperative (single)	Circuitry Door lock actuator Smart junction box (SJB)	Go to DOOR LOCK INOPERATIVE (SINGLE) .
Doors do not lock/unlock using remote transmitter	Keyless entry remote transmitter Smart junction box (SJB)	Go to DOORS DO NOT LOCK/UNLOCK USING THE REMOTE TRANSMITTER .
Remote keyless entry transmitter out of synchronization	Remote keyless entry transmitter Smart junction box (SJB)	Go to DOORS DO NOT LOCK/UNLOCK USING THE REMOTE TRANSMITTER .
Panic feature is inoperative/does not operate correctly	Circuitry Keyless entry remote transmitter Smart junction box (SJB)	Go to DOOR LOCK INOPERATIVE (SINGLE) .
The remote transmitter has poor range performance	Aftermarket system High power devices TV/radio transmission towers Remote transmitter Smart junction box (SJB)	Go to REMOTE TRANSMITTER HAS POOR RANGE PERFORMANCE .
Door locks operate only one way due to the power door unlock inhibit feature	Power door unlock inhibit feature is enabled	Disable the power door unlock inhibit feature.
The power door unlock inhibit feature is inoperative	Smart junction box (SJB)	Install a new SJB.