Global Customer Symptom Code (GCSC) Chart
Diagnostics in this service information assume a certain skill level and knowledge of Ford-specific diagnostic practices.
Global Customer Symptom Code Chart
| Customer Symptom | Action |
|---|---|
| Driver Aides and Information > Warning Indicators/Messages/Chimes > 4X2/4X4 > Flashes | GO to Pinpoint Test Y |
| Driver Aides and Information > Warning Indicators/Messages/Chimes > 4X2/4X4 > Flashes | GO to Pinpoint Test Z |
| Driver Aides and Information > Warning Indicators/Messages/Chimes > 4X2/4X4 > Flashes | GO to Pinpoint Test AA |
| Driver Aides and Information > Warning Indicators/Messages/Chimes > 4X2/4X4 > Flashes | GO to Pinpoint Test AB |
| Driver Aides and Information > Warning Indicators/Messages/Chimes > 4X2/4X4 > Flashes | GO to Pinpoint Test AC |
| Driver Aides and Information > Warning Indicators/Messages/Chimes > 4X2/4X4 > Flashes | GO to Pinpoint Test AD |
| Driver Aides and Information > Warning Indicators/Messages/Chimes > 4X2/4X4 > Flashes | GO to Pinpoint Test AE |
| Driver Aides and Information > Warning Indicators/Messages/Chimes > 4X2/4X4 > Flashes | GO to Pinpoint Test AF |
| Driver Aides and Information > Warning Indicators/Messages/Chimes > 4X2/4X4 > Flashes | GO to Pinpoint Test AG |
| Driver Aides and Information > Owner Guides/Labels > Operating Manual > Inaccurate | GO to Pinpoint Test AQ |
| Start/Run/Move > Moving > 4 x 4 Function > Inoperative | GO to Pinpoint Test E |
| Start/Run/Move > Moving > 4 x 4 Function > Intermittent | GO to Pinpoint Test AH |
| Start/Run/Move > Moving > 4 x 4 Function > Intermittent | GO to Pinpoint Test AI |
| Start/Run/Move > Moving > 4 x 4 Function > Intermittent | GO to Pinpoint Test AJ |
| Start/Run/Move > Moving > 4 x 4 Function > Intermittent | GO to Pinpoint Test AK |
| Start/Run/Move > Moving > 4 x 4 Function > Intermittent | GO to Pinpoint Test AL |
| Start/Run/Move > Moving > 4 x 4 Function > Intermittent | GO to Pinpoint Test AP |
| Start/Run/Move > Moving > 4 x 4 Function > Intermittent | GO to Pinpoint Test AR |
| Start/Run/Move > Moving > 4 x 4 Function > Stays On | GO to Pinpoint Test A |
| Start/Run/Move > Moving > 4 x 4 Function > Stays On | GO to Pinpoint Test C |
| Start/Run/Move > Moving > 4 x 4 Function > Stays On | GO to Pinpoint Test D |
| Start/Run/Move > Noise > Moving/Driving > Always | GO to Pinpoint Test AS |
| Start/Run/Move > Noise > Moving/Driving > Always | GO to Pinpoint Test AT |
| Start/Run/Move > Noise > Moving/Driving > Always | GO to Pinpoint Test AU |
| Start/Run/Move > Noise > Moving/Driving > Always | GO to Pinpoint Test AV |
| Start/Run/Move > Noise > Moving/Driving > Always | GO to Pinpoint Test AW |
| Start/Run/Move > Noise > Moving/Driving > Always | GO to Pinpoint Test AX |
| Start/Run/Move > Noise > Moving/Driving > Always | GO to Pinpoint Test AY |
| Start/Run/Move > Noise > Moving/Driving > Always | GO to Pinpoint Test AZ |
| Start/Run/Move > Noise > Moving/Driving > Always | GO to Pinpoint Test BA |
| Driving Performance > Lack/Loss of Power > Acceleration >Always | GO to Pinpoint Test X |
| Stop/Steer/Ride > Fluids > Transfer Case Fluids > Visible Leak | GO to Pinpoint Test AM |
| Stop/Steer/Ride > Fluids > Transfer Case Fluid > Visible Leak | GO to Pinpoint Test AN |
| Stop/Steer/Ride > Fluids > Transfer Case Fluid > Visible Leak | GO to Pinpoint Test AO |