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Pinpoint Test M : The DACMC (Digital Audio Control Module C) Does Not Respond To The Scan Tool

WARNING: This page is about a different car, the 2018 Ford Focus. However, it is still accessible from the selected car via links, so may be relevant.
NOTE: Failure to disconnect the battery when instructed will result in false resistance readings.

  1. M1 CHECK THE DACMC (DIGITAL AUDIO CONTROL MODULE C) VOLTAGE SUPPLY CIRCUIT FOR AN OPEN

    • Ignition OFF.

    • Ignition ON.

    • Measure:
      Positive Lead Measurement / Action Negative Lead
      C3521B-8
      GFD267183Courtesy of FORD MOTOR COMPANY
      Ground

    Is the voltage greater than 11 volts? 

    Yes  GO to  M2
    No  VERIFY RJB fuse 22 (10A) is OK. If OK, REPAIR the circuit. If not OK, REFER to the OEM ELECTRICAL WIRING DIAGRAM INTRODUCTION (EXCEPT ELECTRIC) to identify the possible causes of the circuit short.
  2. M2 CHECK THE DACMC (DIGITAL AUDIO CONTROL MODULE C) GROUND CIRCUIT FOR AN OPEN

    • Ignition OFF.

    • Measure:
      Positive Lead Measurement / Action Negative Lead
      C3521B-1
      GFD267190Courtesy of FORD MOTOR COMPANY
      Ground

    Is the resistance less than 3 ohms? 

    Yes  GO to  M3
    No  REPAIR the circuit.
  3. M3 CHECK THE HS-CAN (HIGH-SPEED CONTROLLER AREA NETWORK) CIRCUITS BETWEEN THE DACMC (DIGITAL AUDIO CONTROL MODULE C) AND THE DLC (DATA LINK CONNECTOR) FOR AN OPEN

    • Measure:
      Positive Lead Measurement / Action Negative Lead
      C3521A-10
      GFD267190Courtesy of FORD MOTOR COMPANY
      C251-6
      C3521A-20
      GFD267190Courtesy of FORD MOTOR COMPANY
      C251-14

    Are the resistances less than 3 ohms? 

    Yes  GO to  M4
    No  REPAIR the circuit in question.
  4. M4 CHECK FOR CORRECT DACMC (DIGITAL AUDIO CONTROL MODULE C) OPERATION

    • Ignition OFF.

    • Disconnect and inspect the DACMC connector and related in-line connectors.

    • Repair:

      • corrosion (install new connector or terminals - clean module pins)
      • damaged or bent pins - install new terminals/pins
      • pushed-out pins - install new pins as necessary

    • Reconnect the DACMC connector and related in-line connectors. Make sure it seats and latches correctly.

    • Operate the system and determine if the concern is still present.

    Is the concern still present? 

    Yes  CHECK OASIS for any applicable Technical Service Bulletins (TSBs). If a TSB exists for this concern, DISCONTINUE this test and FOLLOW TSB instructions. If no Technical Service Bulletins (TSBs) address this concern, INSTALL a new DACMC.
    No  The system is operating correctly at this time. The concern may have been caused by module connections. ADDRESS the root cause of any connector or pin issues.