Information System & Entertainment System
- Specifications
- Description And Operation
- Diagnosis And Testing
- Information and Entertainment System
- Special Tool(s)
- Principles of Operation
- Notes
- Audio Control Module (ACM)
- Satellite Audio
- THX® Audio System
- Navigation System
- Jukebox Feature
- SYNC System
- Voice Recognition For Vehicles With Navigation And The SYNC System
- AM/FM Antenna
- Global Positioning System (GPS) Antenna
- Steering Wheel Controls
- Audio Rear Control Unit (RCU) Module
- Family Entertainment System
- Single-Play Mode
- Dual-Play Mode (Expedition Without Navigation)
- Dual-Play Mode (Expedition With Navigation)
- Dual-Play Mode (Navigator)
- Audio Input Jack
- Subwoofer
- Noise Suppression Equipment
- Audio Signals
- Network Communication
- Inspection and Verification
- DTC Charts
- Audio Control Module (ACM) - Without Navigation DTC Chart
- Audio Control Module (ACM) - With Navigation DTC Chart
- Audio Digital Signal Processing (DSP) Module DTC Chart
- Audio Rear Control Unit (RCU) Module DTC Chart
- Rear Entertainment Module (RETM) DTC Chart
- Satellite Digital Audio Receiver System (SDARS) Module DTC Chart
- Accessory Protocol Interface Module (APIM) - V1 DTC Chart
- Accessory Protocol Interface Module (APIM) - V2 DTC Chart
- Symptom Chart - General Audio System
- Symptom Chart - Sound Quality
- Symptom Chart - Satellite Radio
- Symptom Chart - Navigation
- Symptom Chart - SYNC System
- Symptom Chart - Family Entertainment System
- Pinpoint Tests
- Pinpoint Test A: Poor Reception - AM/FM
- Pinpoint Test B: Poor Quality/Distorted/No Sound From One Or More Speakers (Not All Speakers) - Vehicles With Bench Seat
- Pinpoint Test C: Poor Quality/Distorted/No Sound From One Or More Speakers (Not All Speakers) - Expedition Without Bench Seat or Navigation
- Pinpoint Test D: Poor Quality/Distorted/No Sound From One Or More Speakers (Not All Speakers) - Expedition With Navigation
- Pinpoint Test E: Poor Quality/Distorted/No Sound From One Or More Speakers (Not All Speakers) - Navigator
- Pinpoint Test F: No Sound From All Speakers - Expedition
- Pinpoint Test G: No Sound From All Speakers - Navigator
- Pinpoint Test H: The Subwoofer is Inoperative/Does Not Operate Correctly - Expedition
- Pinpoint Test I: Poor Quality/Distorted/No Sound - Family Entertainment System
- Pinpoint Test J: Poor Quality/Distorted/No Sound - SYNC System
- Pinpoint Test K: Poor Reception/Poor Sound Quality/No Sound - Satellite Radio
- Pinpoint Test L: The Satellite Radio Is Inoperative/Does Not Operate Correctly - Vehicles Without Navigation
- Pinpoint Test M: The Satellite Radio Is Inoperative/Does Not Operate Correctly - Vehicles With Navigation
- Pinpoint Test N: No Global Positioning System (GPS) Antenna Signal
- Pinpoint Test O: The Position Cursor Is Inaccurate
- Pinpoint Test P: The Voice Guidance Is Inoperative/Does Not Operate Correctly
- Pinpoint Test Q: The SYNC System Is Completely Inoperative
- Pinpoint Test R: Unable To Pair Bluetooth Device
- Pinpoint Test S: The Universal Serial Bus (USB) Port Is Inoperative/Does Not Operate Correctly
- Pinpoint Test T: The SYNC System Audible Prompts Are Inoperative/Do Not Operate Correctly
- Pinpoint Test U: The Family Entertainment System Is Inoperative/Does Not Operate Correctly
- Pinpoint Test V: While In Dual-Play Mode With Both Audio Sources Set To The SYNC System, One Audio Source Is Inoperative - Vehicles With Navigation
- Pinpoint Test W: No Auxiliary Headphone Audio - Vehicles With A Family Entertainment System
- Pinpoint Test X: No Auxiliary Headphone Audio - Vehicles Without A Family Entertainment System
- Pinpoint Test Y: The Audio Control Module (ACM) Does Not Respond To Touchscreen Or Button Presses
- Pinpoint Test Z: The Audio Control Module (ACM) Touchscreen Display Is Inoperative/Does Not Operate Correctly - Vehicles With Navigation
- Pinpoint Test AA: Loud Popping Sound When Cycling The Ignition
- Pinpoint Test AB: The Steering Wheel Controls Are Inoperative/Do Not Operate Correctly
- Pinpoint Test AC: The Speed Sensitive Volume Does Not Operate Correctly
- Pinpoint Test AD: The Audio Input Jack Is Inoperative/Does Not Operate Correctly
- Pinpoint Test AE: Voice Recognition Is Inoperative/Does Not Operate Correctly
- Pinpoint Test AF: The Audio Does Not Reduce When The Parking Aid Tone Sounds
- Pinpoint Test AG: The Rear Audio Controls Are Inoperative/Do Not Operate Correctly
- Pinpoint Test AH: DTC B1318 Or DTC U3003:16 (Audio Control Module (ACM))
- Pinpoint Test AI: DTC U3003:17 (Audio Control Module (ACM) - With Navigation)
- Pinpoint Test Ai: DTC U3003:17 (ACM - With Navigation)
- Pinpoint Test AJ: DTC U3003:16 (Audio Digital Signal Processing (DSP) Module)
- Pinpoint Test AK: DTC U3003:17 (Audio Digital Signal Processing (DSP) Module)
- Pinpoint Test AL: DTC B1318 (Audio Rear Control Unit (RCU) Module)
- Pinpoint Test AM: DTC B1317 (Rear Entertainment Module (RETM))
- Pinpoint Test AN: DTC B1318 (Rear Entertainment Module (RETM))
- Pinpoint Test AO: DTC B1318 (Satellite Digital Audio Receiver System (SDARS) Module)
- Pinpoint Test AP: DTC B1317 Or DTC U3003:17 (Accessory Protocol Interface Module (APIM))
- Pinpoint Test AQ: DTC B1318 Or DTC U3003:16 (Accessory Protocol Interface Module (APIM))
- Pinpoint Test AR: DTC U0140 Or DTC U0140:00
- Pinpoint Test AS: DTC U0155 Or DTC U0155:00
- Pinpoint Test AT: DTC U0184 Or DTC U0184:00
- Pinpoint Test AU: DTC U0193
- Pinpoint Test AV: DTC U0196 Or DTC U0196:00
- Pinpoint Test AW: DTC U0197 Or DTC U0197:00
- Pinpoint Test AX: DTC U0249 Or DTC U0249:00
- Pinpoint Test AY: DTC U0100:00
- Pinpoint Test AZ: DTC U0151:00
- Information and Entertainment System
- General Procedures
- Removal And Installation
- Antenna - Satellite Radio
- Antenna Isolator Module
- Antenna Cable - AM/FM
- Antenna Cable - Satellite Radio
- Audio Digital Signal Processing (DSP) Module
- Audio Input Jack
- Audio Control Module (ACM)
- Accessory Protocol Interface Module (APIM)
- Audio Rear Control Unit (RCU) Module
- Audio Amplifier
- Rear Entertainment Module (RETM)
- Speaker - Door
- Speaker - Instrument Panel
- Satellite Digital Audio Receiver System (SDARS) Module
- Steering Wheel Controls - Expedition
- Steering Wheel Controls - Navigator
- Speaker - Subwoofer
- Universal Serial Bus (USB) Cable and Port