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Own Voice cannot be Heard, too Quiet or Distorted

WARNING: This page is about a different car, the 2006 Lexus GS 430 and 2006 Lexus GS 300. However, it is still accessible from the selected car via links, so may be relevant.
  1. CHECK CELLULAR PHONE 
    1. Check if the person on the other end of the phone can hear your voice.

      OK : Your voice can be heard. 

    NG : REPLACE CELLULAR PHONE 

    OK : GO TO NEXT STEP 

  2. CHECK SETTINGS 
    1. Check if the MUTE switch is ON.

      OK : MUTE switch is not ON. 

    NG : TURN MUTE SWITCH OFF 

    OK : GO TO NEXT STEP 

  3. CHECK MICROPHONE (NAVIGATION CHECK MODE) 
    1. Enter the "Microphone Check" mode (see  5 ).
    2. Follow the directions on the screen. Check if the word recognition indicator is displayed in green for each item.

      OK : All check items are recognized. 

    NG : GO TO " VOICE IS NOT RECOGNIZED  " 

    Fig 1: Display - Microphone Check Mode
    G04115834Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002

    OK : REPLACE MULTI-DISPLAY