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Audio System (W/O LEXUS Navigation System): Troubleshooting

NOTE: When replacing the internal mechanism (computer part) of the audio system, be careful that no part of your body or clothing comes in contact with the terminals of the leads from the IC, etc. of the replacement part (spare part).

HINT:

This inspection procedure is a simple troubleshooting which should be carried out on the vehicle during system operation and was prepared on the assumption of system component troubles (except for the wires and connectors, etc.). Always inspect the trouble taking the following items into consideration.

  1. DIAGNOSIS FUNCTION 

    Error codes over tuner and connected equipment are displayed on the screen of tuner.

    HINT:

    For LEXUS RX300, press the function switch instead of TRACK TUNE APS switch.

    1. Diagnosis start-up

      For shifting to diagnosis mode, push "DISC" switch 3 times with pressing "1" and "6", "7" or "8" of function switch at the same time while the audio power is OFF and ACC is ON. To exit from diagnosis mode, press "DISC" switch for 2 seconds or turn the ignition key OFF (When "1-190" is displayed, the mode is transferred to LAN check mode.)

    2. LAN check

      When starting up the diagnosis mode, the mode turns to LAN check mode, the screen displays the code numbers (physical address) of tuner and connected equipment. Smaller codes are displayed in order, displayed code numbers are switched by operating TUNE "UP" or "DOWN" switch. In LAN check mode, by pressing "5" of function switch for more than 2 secs., diagnosis memory of each equipment can be deleted, when deletion is completed, the mode returns to LAN check mode.

      Fig 1: Identifying Disc Switch
      G03381908Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002

      Code No. (physical address) List 

      PHYSICAL ADDRESS LIST

      Code No. (physical address) Equipment name
      190 Radio receiver assembly (Audio head unit)
      1 c4(RX300) Center Cluster Integration Switch
      1 d4(RX300) Multi Display
      240 CD changer (in Luggage room)
      360 CD changer (in center console and glove compartment box)
      440 Power amplifier
    3. System check

      When pressing "1" of function switch in LAN check mode, the mode turns to the system check mode, the system performs self diagnosis of connected equipment and displays the results. ("SYS" (showing the system is under detection) is displayed.)

    4. Perform the operation shown in the following illustration, then read the result of the inspection.

      HINT:

      • It sometimes takes approx. 40 secs, till the system inspection is completed.
      • The chart below is an example of when diagnosis code "21" appears on the physical address (190) equipment. (ROM error occurs on the radio receiver.)
      • The smaller code numbers (physical address) are displayed in order (code No., diagnosis code, support code of diagnosis code (object equipment)).
      • When no error is detected in the system, "00" is displayed.
      • When an error code is detected, up to 6 codes per one system are displayed. Pressing TUNE "UP" or "DOWN" switches the display.
      • In the system check mode, when pressing "8" of function switch the mode returns to LAN check mode.
        Fig 2: Identifying Player Display
        G03381909Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
    5. Diagnosis memory
      1. In LAN check mode, when pressing "2" of TRACK TUNE APS switch the mode turns to the diagnosis memory mode. ("CODE" is displayed.)

        The results of self diagnosis performed over tuner and connected equipment are memorized and displayed.

      2. Perform the operation shown in the following illustration, then read the result of the inspection.

        HINT:

        • The smaller code numbers (physical address) are displayed in order (code No., periodic communication number when error occurs, diagnosis code, and support code of diagnosis code (object equipment)).
        • When no error is detected in the system, "00" is displayed. When an error code is detected, up to 6 codes per one system are displayed. Pressing TUNE "UP" or "DOWN" switches the display. Each diagnosis code is same as code in the system check mode.
        • When pressing "8" of function switch, the mode returns to LAN check mode.
        • The following illustration below is an example of when diagnosis code "D1" appears on the code (190) and (240 or 360) equipment. (Communication error occurs between the radio receiver and CD changer.)
          Fig 3: Identifying Player Display
          G03381910Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
    6. Diagnosis memory clear
      1. After error is fixed, start up the diagnosis mode.
      2. Continue pressing TRACK TURN APS switch "5" for 2 secs. (CLr is displayed.)
      3. Press the TRACK TURN APS switch "2" and transfer to the diagnosis memory mode and check that the normal code (00) is output.
  2. DIAGNOSIS CODE LIST 
    • If there is "O" in the column of system check, an error can be detected when the mode is switched to the system check mode.
    • If there is "O" in the column of diagnosis mode, each unit is monitoring whether or not it has failure. In case of detecting failure, it memorizes DTC.
      DIAGNOSIS ITEM

      Parts Name DTC Diagnosis item Diagnosis content Countermeasure and inspected parts System Check Diagnosis memory
      Head Unit (190) 21 ROM error There is an error on internal ROM. Radio receiver check. O X
      22 RAM error There is an error on internal RAM. O X
      41 AM tuner error There is an error in AM tuner. X O
      42 FM tuner error There is an error in FM tuner. X O
      50 Cassette error There is an error in cassette deck. X O
      51 Cassette eject error Cassette can not be ejected from Head Unit. X O
      D1 Transmitter error Communication with the equipment that is communicating has failed successively. Radio receiver check. Wire harness and connector check. O O
      D2 Periodic communication no response Error in periodic communication.
      • Wire harness and connector
      X O
      D4 Periodic communication error Connection confirmation has not come from the equipment that is communicating
      • Radio receiver check.
      • Wire harness check.
      X O
      FF Diagnosis no response Result of diagnosis is not issued from start to finish. Radio receiver check. O X  
      CD (240) (360) 21 ROM error There is an error on internal ROM. CD changer check. O X
      22 RAM error There is an error on internal RAM. O X
      60 CD error Error codes other than 61-69 are detected. X O
      61 EJECT error CD is not ejected. CD changer check. Magazine check. X O
      62 DISC inside out/flaw CD is inserted inside out or it has a flaw. CD check. X O
      63 Pickup temperature detection High temperature of CD changer is detected. CD changer check. X O
      64 Excessive current detection Excessive current to CD changer is detected. X O
      67 Tray insertion/ discharging error An error occurs in insertion and discharging operation of CD changer tray. CD changer check. Magazine check. X O
      68 Elevator error An error occurs in elevator of CD changer elevator. CD changer check. X O
      69 Clamp error An error occurs in CD changer clamp. X O
      D1 Transmitter error Communication with the equipment that is communicating has failed successively. O O
      D4 Periodic communication error Connection confirmation has not come from the equipment that is communicating
      • Radio receiver check.
      • Wire harness check.
      X O
      FF Diagnosis no response Result of diagnosis is not issued from start to finish. CD changer check. O X  
      AMP (440) D1 Transmitter error Communication with the equipment that is communicating has failed successively. Stereo component amplifier check. O O
      D4 Periodic communication error Connection confirmation has not come from the equipment that is communicating
      • Radio receiver check.
      • Wire harness check.
      X O
      FF Diagnosis no response Result of diagnosis is not issued from start to finish. Stereo component amplifier check. O X
      Center Cluster (1c4) D1 Transmitter error Communication with the equipment that is communicating has failed successively. Center Cluster Check O O
      D4 Periodic communication error Connection confirmation has not come from the equipment that is communicating
      • Radio receiver check.
      • Wire harness check.
      X O
      Multi Display (1 d4) D1 Transmitter error Communication with the equipment that is communicating has failed successively. Multi-Display Check O O
      D4 Periodic communication error Connection confirmation has not come from the equipment that is communicating
      • Radio receiver check.
      • Wire harness check.
      X O
      21 ROM error There is an error on internal ROM. Multi-Display Check O X
      22 RAM error There is an error on internal RAM. O X

      (): w/ Navigation system

  1. RADIO NOT OPERATING WHEN POWER SWITCH TURNED TO "ON" 
    Fig 4: Diagnostic Flowchart - Radio Not Operating When Power Switch Turned To On
    G03381911Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
  2. Radio DISPLAY INDICATES WHEN POWER SWITCH TURNED TO "ON", BUT NO SOUND (INCLUDING "NOISE") IS PRODUCED 
    Fig 5: Diagnostic Flowchart - Display Indicates When Power Switch Turned To On But No Sound (Including Noise) Is Produced
    G03381912Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
  3. Radio NOISE PRESENT, BUT AM-FM NOT OPERATING 
    Fig 6: Diagnostic Flowchart - Noise Present, But Am-Fm Not Operating
    G03381913Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
  4. Radio ANY SPEAKER DOES NOT WORK 
    Fig 7: Diagnostic Flowchart - Any Speaker Does Not Work
    G03381914Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
  5. ANY AM OR FM DOES NOT WORK 5 Radio FEW PRESET TUNING BANDS 
    Fig 8: Diagnostic Flowchart - Any AM Or FM Does Nor Work Few Preset Tuning Bands
    G03381915Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
  6. Radio POOR RECEPTION 
    Fig 9: Diagnostic Flowchart - Poor Reception
    G03381916Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
  7. Radio SOUND QUALITY POOR 
    Fig 10: Diagnostic Flowchart - Sound Quality Poor
    G03381917Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
  8. Radio PRESET MEMORY DISAPPEARS 
    Fig 11: Diagnostic Flowchart - Preset Memory Disappears
    G03381918Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
  9. Tape Player CASSETTE TAPE CANNOT BE INSERTED 
    Fig 12: Diagnostic Flowchart - Cassette Tape Cannot Be Inserted
    G03381919Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
  10. Tape Player CASSETTE TAPE INSERTED, BUT NO POWER 
    Fig 13: Diagnostic Flowchart - Cassette Tape Inserted, But No Power
    G03381920Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
  11. Tape Player POWER COMING IN, BUT TAPE PLAYER NOT OPERATING 
    Fig 14: Diagnostic Flowchart - Power Coming In, But Tape Player Not Operating
    G03381921Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
  12. Tape Player ANY SPEAKER DOES NOT WORK 
    Fig 15: Diagnostic Flowchart - Any Speaker Does Not Work
    G03381922Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
  13. Tape Player SOUND QUALITY POOR (VOLUME FAINT) 
    Fig 16: Diagnostic Flowchart - Sound Quality Poor (Volume Faint)
    G03381923Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
  14. Tape Player TAPE JAMMED MALFUNCTION WITH TAPE SPEED OR AUTO-REVERSE 
    Fig 17: Diagnostic Flowchart - Tape Jammed Malfunction With Tape Speed Or Auto-Reverse
    G03381924Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
  15. Tape Player CASSETTE TAPE WILL NOT BE EJECTED 
    Fig 18: Diagnostic Flowchart - Cassette Tape Will Not Be Ejected
    G03381925Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
  16. CD Auto Changer CD MAGAZINE CANNOT BE INSERTED 
    Fig 19: Diagnostic Flowchart - CD Magazine Cannot Be Inserted
    G03381926Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
  17. CD Auto Changer CD MAGAZINE INSERTED, BUT NO POWER 
    Fig 20: Diagnostic Flowchart - CD Magazine Inserted, But No Power
    G03381927Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
  18. CD Auto Changer POWER COMING IN, BUT CD AUTO CHANGER NOT OPERATING 
    Fig 21: Diagnostic Flowchart - Power Coming In, But CD Auto Changer Not Operating
    G03381928Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
  19. CD Auto Changer SOUND JUMPS 
    Fig 22: Diagnostic Flowchart - Sound Jumps
    G03381929Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
  20. CD Auto Changer SOUND QUALITY POOR (VOLUME FAINT) 
    Fig 23: Diagnostic Flowchart - Sound Quality Poor (Volume Faint)
    G03381930Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
  21. CD Auto Changer ANY SPEAKER DOES NOT WORK 
    Fig 24: Diagnostic Flowchart - Any Speaker Does Not Work
    G03381931Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
  22. CD Auto Changer CD MAGAZINE WILL NOT BE EJECTED 
    Fig 25: Diagnostic Flowchart - CD Magazine Will Not Be Ejected
    G03381932Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
  23. Power Amplifier NO POWER COMING IN 
    Fig 26: Diagnostic Flowchart - No Power Coming In
    G03381933Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
  24. POWER COMING IN, BUT WOOFER (POWER) AMPLIFIER NOT 
    Fig 27: Diagnostic Flowchart - Power Coming In, But Woofer (Power) Amplifier Not Operating
    G03381934Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
  25. Power Amplifier ANY SPEAKER DOES NOT WORK 
    Fig 28: Diagnostic Flowchart - Any Speaker Does Not Work
    G03381935Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
  26. NOISE OCCURS 
    Fig 29: Diagnostic Flowchart - Noise Occurs
    G03381936Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
  27. NOISE PRODUCED BY VIBRATION OR SHOCK WHILE DRIVING 
    Fig 30: Diagnostic Flowchart - Noise Produced By Vibration Or Shock While Driving
    G03381937Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
  28. NOISE PRODUCED WHEN ENGINE STARTS 
    Fig 31: Diagnostic Flowchart - Noise Produced When Engine Starts
    G03381938Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002