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Unable To Complete Pre Delivery Inspection (PDI) Using Pathfinder 312 (SSM75207)

Publication date: 2021-01-14
Reference number: SSM75207

UNABLE TO COMPLETE PRE DELIVERY INSPECTION (PDI) USING PATHFINDER 312

UNABLE TO COMPLETE PRE DELIVERY INSPECTION (PDI) USING PATHFINDER 312

TECHNICAL SERVICE BULLETIN

Reference Number(s): SSM75207, Date of Issue:  January 14, 2021
LAND ROVER: Discovery Sport/L550; New Range Rover Evoque/L551; Range Rover/L405; Range Rover Sport/L494; Range Rover Velar/L560
SERVICE CATEGORY: Diagnostic Software Hardware
SYMPTOM: 000101 Diagnostic Concerns

CONTENT

ISSUE

When trying to complete the Pre-Delivery Inspection (PDI) application, PATHFINDER finishes the application with either:

  • L550 and L551 - Unexpectedly without any error or success message after requesting to place the key on the gearshift surround.
  • L494 and L405 - No response from Body Control Module [BCM], as BCM is not identified.
  • L560 - No response from Powertrain Control Module [PCM], as PCM is not identified

CAUSE

PATHFINDER does not recognize the current level:

  • Heating Ventilation Air Conditioning Control Module [HVAC] in L550 and L551.
  • Body Control Module [BCM] in L494 and L405
  • Powertrain Control Module [PCM] in L550
  • Powertrain Control Module [PCM] in L560

PERMANENT CORRECTIVE ACTION

This concern has been resolved with the release of PATHFINDER version 313.  The manual patch will no longer be available to download and this SSM will be deleted in 7 days.