Pathfinder Fails To Configure The SODL_SODR Modules (SSM74558)

PATHFINDER FAILS TO CONFIGURE THE SODL_SODR MODULES

TECHNICAL SERVICE BULLETIN

ISSUE

When attempting to complete the "Replace ECU" application on the Side Obstacle Detection Left (SODL) or Side Obstacle Detection Right (SODR) modules, the application fails.

There could be two different failure messages:

• Error message 1:  "Replacing of ECU SODL_405_2019_00_v1 is not possible because the required flash files (LX7314D368-AC) were not found"
• Error message 2:  "Sub-Function Not Supported"

CAUSE

• Error 1:  For some software resolutions, there is a missing file on PATHFINDER.
• Error 2:  On X760 - 20MY, the software download must be completed on two phases. Currently PATHFINDER will complete the software download only on one stage, leaving the module in a non-functional state

ACTION

This workaround will load a software file to the Jaguar Land Rover Approved Diagnostic Equipment using the Manual Patch Update process.

This Manual Patch will stay on the JLR Approved Diagnostic Equipment.

1. Restart the JLR Approved Diagnostic Equipment
2. Select 'Manual Patch' Icon on the Application Launcher screen. Make sure that both Symptom Driven Diagnostics (SDD) and PATHFINDER are closed before opening the Manual Patch downloader.
3. A pop-up will be displayed for Manual Patch downloader
4. Enter 'MP_PF_R0076'  in the Patch Name field.
5. Select 'Start'.
6. The Manual Patch downloader will then download the manual patch.
7. When the patch download has completed, a message will be displayed, asking the user to confirm that the application can run the manual patch. Select 'Yes'.
8. When complete, the following message will be displayed: 'Successfully downloaded and started manual patch. Please make sure that the patch has been installed successfully.'
   NOTE: This message will end after 10 seconds.
9. Start a new diagnostic session.
10. Complete the required "Replace ECU" application on the SODL or SODR modules.
11. Close the session.

If this Manual Patch fails to correct the concern, a Technical Assistance (TA) should be escalated using the manual patch number as a reference within the customer concern field, also quoting the bulletin number that the patch was taken from.