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Navigation (GPS/SD Card)

WARNING: This page is about a different car, the 2020 Kia Sorento. However, it is still accessible from the selected car via links, so may be relevant.
  1. 1. System features/Misdiagnose cases
    Inspection Description
    (1) System features
    1. Displays map using GPS/DR system, calculating GPS signal and vehicle speed
      1. Possible reception issue in poor reception area
      2. Additional wait time required after battery re-connection
    (2) Misdiagnose cases
    1. Black Box related: GPS reception issue from black box noise
    2. Cluster speed and navigation speed: It may vary (Design spec)
    3. Set Navigation display "North" will lock display of direction
    4. No SXM reception due to environmental issue: Buildings, Tower turn-table parking lot
  2. 2. No GPS Reception/Inaccurate current location
    Issue Inspection Description
    Reception/Inaccurate current location (1) Duplicate issue
    • Duplicate using AVN
    • GPS reception on Engineering Mode
    G12883518G12883519G12883520G12883521G12883522G12883523Courtesy of KIA MOTORS AMERICA, INC.KIA MOTORS AMERICA, INC.KIA MOTORS AMERICA, INC.KIA MOTORS AMERICA, INC.KIA MOTORS AMERICA, INC.KIA MOTORS AMERICA, INC.
    1. 1. Duplicate issue
      1. Compass icon is activated (Normal: Red compass color)
      2. Correct current location
      Fig 1: Screen Display - Compass Icon Activated
      G12883519Courtesy of KIA MOTORS AMERICA, INC.
    2. 2. GPS activated

      (Normal: 3 or more yellow "Receive" icon)

      Fig 2: Screen Display - GPS Activated
      G12883520Courtesy of KIA MOTORS AMERICA, INC.
    3. 3-1. Enter Engineering Mode
      1. Menu > Settings > System Info > Storage or SW Info > Touch left bottom 5 times, right bottom 1 time
      Fig 3: Screen Display - Enter Engineering Mode
      G12883521Courtesy of KIA MOTORS AMERICA, INC.
    4. 3-2. DR information at Engineering mode (Normal: 3 or more STATUS 1, SNR 40 or above)
      Fig 4: Screen Display - DR Information At Engineering Mode
      G12883522Courtesy of KIA MOTORS AMERICA, INC.
    5. 4. Antenna connection at Engineering mode
      1. Engineering mode → Care → Vehicle I/F diagnose

      → GPS ANT SHORT/OPEN

      (Normal: NOT SHORT, NOT OPEN)

      Fig 5: Checking Antenna Cable Connection
      G12883523Courtesy of KIA MOTORS AMERICA, INC.
    6. 5. If connection is "Open", check cable connection
      1. AVN connector
      2. Antenna connection
      3. Cable connection
    • Move to good reception area and re-test (Poor reception area)

    → Proceed with below step if this issue continues
  3. 2. GPS reception/Incorrect current location
    Issue Inspection Description
    No GPS reception/Inaccurate current location (1) Duplicate issue
    • Duplicate using AVN
    • GPS reception on Engineering Mode
    G12883524G12883525G12883526G12883527Courtesy of KIA MOTORS AMERICA, INC.KIA MOTORS AMERICA, INC.KIA MOTORS AMERICA, INC.KIA MOTORS AMERICA, INC.
    1. Duplicate issue
      1. Compass icon is activated (Normal: Red compass color)
      2. Check if map displays current location
      Fig 6: Screen Display - Compass Icon Activated
      G12883525Courtesy of KIA MOTORS AMERICA, INC.
    2. GPS activated

      (Normal: 3 or more yellow "Receive" icon)

      Fig 7: Screen Display - GPS Activated
      G12883526Courtesy of KIA MOTORS AMERICA, INC.
      Fig 8: Screen Display - DR Information At Engineering Mode
      G12883527Courtesy of KIA MOTORS AMERICA, INC.
    3. Check DR at Engineering mode
      1. Engineering mode > Module info > Navi engineering mode

      (Normal: 3 or more STATUS 1, SNR 40 or above)

    • Move to good reception area and re-test (Poor reception area)

    → Proceed with below step if issue continues
    No GPS reception/Inaccurate current location (2) External/Environmental issue
    • Black box
    • Cable connection
    G12883528G12883529G12883530Courtesy of KIA MOTORS AMERICA, INC.KIA MOTORS AMERICA, INC.KIA MOTORS AMERICA, INC.
    1. Black box related issue
      1. Remove power on black box and reconnect

        (Many cases with GPS reception issue due to black box power)

      Fig 9: Screen Display - System Information
      G12883529Courtesy of KIA MOTORS AMERICA, INC.
      Fig 10: Screen Display - Engineering Mode
      G12883530Courtesy of KIA MOTORS AMERICA, INC.
    2. Antenna connection status on Engineering mode

    (Antenna ↔ AVN connection cable)
    1. Remove power on black box and reconnect

      (Many cases with GPS reception issue due to black box power)

    2. Engineering mode → Care → I/F → GPS ANT SHORT/OPEN

      (Normal: NOT SHORT, NOT OPEN)
  4. 2. No GPS Reception/Inaccurate current location
    Issue Inspection Description
    No GPS reception/Inaccurate current location (1) Duplicate issue
    • Duplicate using AVN
    • GPS reception on Engineering Mode
    G12883531G12883532Courtesy of KIA MOTORS AMERICA, INC.KIA MOTORS AMERICA, INC.
    1. Compass is activated

      (Normal: Display 3 or more)

      Fig 11: Screen Display - GPS Reception On Engineering Mode
      G12883532Courtesy of KIA MOTORS AMERICA, INC.
    2. Check DR at Engineering mode

      (Normal: 3 or more STATUS 1, SNR 40 or above)

    3. Check current location

    → If reception is good, proceed with drive test to duplicate issue
    • Move to good reception area and re-test (Poor reception area)

    → Proceed with below step if issue continues
    (2) External/Environmental issue
    • Black box
    • Cable connection
    1. Black box
      1. Remove power on black box and reconnect

        (Many cases with GPS reception issue due to black box power)

    2. Antenna/Antenna ↔ AVN Cable connection status
      Fig 12: Screen Display - Engineering Mode
      G12883533Courtesy of KIA MOTORS AMERICA, INC.
      1. Check antenna connection

        (1) Check rear AVN antenna connection status (Blue color) (2) Joint antenna connection status→ Check vehicle diagram, 'A pillar', 'C pillar'(3) Check antenna connection at roof

        (4) Cable modification

      2. Check antenna connection or Engineering mode

        (1) Engineering mode → Care → I/F → GPS ANT SHORT/OPEN

        (Normal: NOT SHORT, NOT OPEN)
    No GPS reception/Inaccurate current location (3) Defect caused by Ext. parts
    1. If no antenna connection, replace antenna and re-test
      1. Use test antenna or use from dealer/MRC inventory
        Fig 13: Replacing Antenna
        G12883534Courtesy of KIA MOTORS AMERICA, INC.
    (4) Related TSB
    1. Check related TSB, apply latest H/W and S/W

      (Example: TSB for YG AVN 4.0, Add FELT to FFC Cable (Improve CD and power problem))
    (5) H/U defect
    1. If antenna connection is good, replace H/U and re-test
      1. Additional wait time is required after disconnecting Battery
    Others  
    1. For additional analysis, store log information
      Fig 14: Screen Display - Store Log Information
      G12883535Courtesy of KIA MOTORS AMERICA, INC.

      [Setting - logging ON]

      1. Menu → Settings → System info → Storage → press left bottom 5, right bottom1

        → module info (3/3) → Navi Engineering mode → Input 120421

        → GPS/DR → GPS Logging ON → Drive TEST → GPS log export (USB memory connection)

      2. If issues duplicates during drive test, request SW analysis (GPS Module Vendor)
  5. 3. SD Card recognition fail/Error message
    Issue Inspection Description
    SD Card Recognition/Error message (1) Duplicate issue
    • SD Card recognition
    • Error message
    G12883536G12883537Courtesy of KIA MOTORS AMERICA, INC.KIA MOTORS AMERICA, INC.
    1. SD card recognition

      (Normal: recognize, reboot)

      Fig 15: Screen Display - SD Card Recognition
      G12883537Courtesy of KIA MOTORS AMERICA, INC.
    2. Error message

      (Map recognition fail)

    3. Genuine SD Card use

      (Check compatibility with H/U)

    • If SD Card fails to recognize and displays error message,
    1. Proceed with below step for further analysis
    (2) Visual inspection
    • Damaged SD Card pin, foreign object
    • Damaged SD Card socket, foreign object, bent
    G12883538G12883539Courtesy of KIA MOTORS AMERICA, INC.KIA MOTORS AMERICA, INC.
    1. Check for damaged PIN SD Card must be unlocked
      Fig 16: SD Card Socket Damage Area
      G12883539Courtesy of KIA MOTORS AMERICA, INC.
    2. Damaged SD Card socket, foreign object, bent
    (3) SD card files
    G12883540Courtesy of KIA MOTORS AMERICA, INC.
    1. Check data in SD card using PC

      (Check model, compare data volume → unnecessary files, data for other model)

      • (2), (3) If issues still occur, replace H/U and re-test
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