Diagnostic Test

WARNING: This page is about a different car, the 2017 RAM ProMaster 3500, 2017 RAM ProMaster 2500, and 2017 RAM ProMaster 1500. However, it is still accessible from the selected car via links, so may be relevant.

CHECK IF THE DTC IS ACTIVE

NOTE:

Make sure the battery is fully charged before proceeding.

Turn the ignition on.
With the scan tool, read DTCs.
Does the scan tool display this DTC as active?

Yes
- Refer to DIAGNOSIS AND TESTING and perform the NO RESPONSE FROM RADIO diagnostic procedure.
No
- Refer to STORED LOST COMMUNICATION DTCS and perform the STORED LOST COMMUNICATION DTCS diagnostic procedure.