Mike's Workshop Manuals: Service manuals for every vehicle
Home >> Jaguar >> 2019 >> I-Pace First Edition >> Repair and Diagnosis >> Quick Lookups >> Technical Bulletins >> Technical Service Bulletins >> Procedures >> Unable To Complete PDI Application With The Error Message "TCU Cannot Be Recognized" Displayed (SSM75263)

Unable To Complete PDI Application With The Error Message "TCU Cannot Be Recognized" Displayed (SSM75263)

Publication date: 2021-02-25
Reference number: SSM75263

UNABLE TO COMPLETE PDI APPLICATION WITH THE ERROR MESSAGE "TCU CANNOT BE RECOGNIZED" DISPLAYED

UNABLE TO COMPLETE PDI APPLICATION WITH THE ERROR MESSAGE "TCU CANNOT BE RECOGNIZED" DISPLAYED

TECHNICAL SERVICE BULLETIN

Reference Number(s): SSM75263, Date of Issue:  February 25, 2021
JAGUAR: I-PACE/X590
SERVICE CATEGORY: Diagnostic Software Hardware

ISSUE

When trying to complete the Pre-Delivery Inspection (PDI) application, PATHFINDER finishes the application with the error message "TCU cannot be recognized" 

CAUSE

PATHFINDER does not recognise the current level of TCU software. This concern has happened due to a previous automatic SOTA update for the TCU.

PERMANENT CORRECTIVE ACTION

This concern has been resolved with the release of PATHFINDER version 319. The manual patch will no longer be available to download and this SSM will be deleted in 7 days.