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Voluntary Emissions Recall Campaign 2016-2019 Q50/Q60; Engine Control Module (ITB24-016)

Publication date: 2024-12-17
Reference number: ITB24-016

VOLUNTARY EMISSIONS RECALL CAMPAIGN 2016-2019 Q50/Q60; ENGINE CONTROL MODULE

VOLUNTARY EMISSIONS RECALL CAMPAIGN 2016-2019 Q50/Q60; ENGINE CONTROL MODULE

SERVICE CAMPAIGN BULLETIN

Reference Number(s): ITB24-016, Date of Issue:  December 17, 2024
INFINITI: 2016-2019 Q50; 2017-2019 Q60
CLASSIFICATION: EC24-004
CAMPAIGN ID #: R24B1
APPLIED VEHICLES: 2016-2019 Q50 (V37); 2017-2019 Q60 (CV37)

APPLIED VEHICLES

2016-2019 Q50 (V37)

2017-2019 Q60 (CV37)

APPLIED ENGINES:  2.0L Turbo Gasoline Engine

Check Service COMM or Dealer Business Systems (DBS) 

National Service History to confirm campaign eligibility 

INTRODUCTION

Infiniti is conducting this voluntary emissions recall campaign on certain specific model year 2016-2019 Q50 and 2017-2019 Q60 vehicles. The Engine Control Module (ECM) will be inspected and, if necessary, reprogrammed and configured. This service will be performed at no charge to the client for parts or labor.

IDENTIFICATION NUMBER

Infiniti has assigned identification number R24B1 to this campaign. This number must appear on all communication and documentation of any nature dealing with this campaign.

RETAILER RESPONSIBILITY

It is the retailer's responsibility to check Service COMM or Dealer Business Systems (DBS) National Service History for the campaign status on each vehicle falling within the range of this voluntary safety recall which for any reason enters the service department. This includes vehicles purchased from private parties or presented by transient (tourist) clients and vehicles in a retailers inventory. Federal law requires that new vehicles in retailer inventory which are the subject of a safety recall must be corrected prior to sale. Failure to do so can result in civil penalties by the National Highway Traffic Safety Administration  . While federal law applies only to new vehicles, Infiniti strongly encourages retailers to correct any used vehicles in their inventory before they are retailed.

IMPORTANT: Attention California Dealers (Retailers) 
An Emission Recall Campaign Completion (ERCC) label must be filled out by the technician performing the repair, and then attached to the underside of the vehicle hood. A sample of the label is shown below.
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California law prohibits owners from renewing their California registration if emissions related recall work has not been performed  . California dealers are now required to issue a proof of correction certificate to vehicle owners upon completion of emissions related recall work. Please fill out one of the campaign completion forms for each owner that has this campaign performed. Instruct owners to keep this certificate unless they are requested to mail it to the DMV. A sample of the form is shown in Figure 2 below.
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HINT: 

REPAIR OVERVIEW

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SERVICE PROCEDURE

IMPORTANT: Before starting, make sure:
  • ASIST on the CONSULT PC has been synchronized (updated) to the current date.
  • All CONSULT-III plus software updates (if any) have been installed.
NOTE:
  • Connect a battery maintainer or smart charger set to reflash mode or a similar setting. If the vehicle battery voltage drops below 12.0V or rises above 13.5V  during reprogramming, the ECM may be damaged  .
  • Turn the hazard warning lamps ON.
    • Turn OFF all other vehicle electrical loads, such as exterior lights, interior lights, HVAC, blower, rear defogger, audio, NAVI, seat heater, steering wheel heater, etc. If a vehicle electrical load remains ON, the ECM may be damaged. 
  • Be sure to connect the AC Adapter. If the CONSULT PC battery voltage drops during reprogramming, the process will be interrupted and the ECM may be damaged  .
  • Turn OFF all external Bluetooth® devices (e.g., cell phones, printers, etc.) within range of the CONSULT PC and the VI. If Bluetooth® signal waves are within range of the CONSULT PC or VI during reprogramming, reprogramming may be interrupted and the ECM may be damaged  .
  1. Connect the Vehicle Interface (VI) to the vehicle's Data Link Connector (DLC).
  2. Connect the AC Adapter to the CONSULT PC.
  3. Turn the ignition ON with the engine OFF.
  4. Start CONSULT-III plus (C-III plus) on the CONSULT PC.
  5. If prompted, select USA/CANADA Dealers  from the drop-down menu, and then select OK  .
  6. Login using your NNAnet credentials.
    IMPORTANT: If not prompted to enter your username and password, the CONSULT PC may not be connected to Wi-Fi. Close C-III plus, confirm the CONSULT PC is connected to Wi-Fi, and then reopen C-III plus.
  7. Wait for the VI to be recognized (Figure 1).
    • The serial number will be displayed when the VI is recognized.
  8. Select Diagnosis (All Systems)  .
    • For 2019 model year vehicles, skip to step  14 on page 9.
    • For all other model years, continue to step 9 on page 6.
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  9. Select Automatic Selection(VIN)  .
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  10. Allow the C-III plus to perform automatic VIN selection.
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  11. Confirm the VIN or Chassis #  is correct, and then select Confirm  .
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  12. Allow the System call  to complete.
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  13. Check to see if DTC P06DA-00 for "ENGINE-OIL PRESSURE CONTROL" is "CRNT" in ENGINE  .
    • If DTC P06DA-00 IS NOT  current in the ECM, skip to step 14 on page 9 to check the current ECM part number.
    • If DTC P06DA-00 IS  current in the ECM:
      1. Print the DTC and description and attach it to the repair order.
      2. Refer to Technical Service Bulletin ITB24-017 to replace the engine room sub-harness (oil pump adapter wiring harness) in the engine oil pan.
        • Replacement of the engine room sub-harness is NOT covered under Campaign R24B1. Submit the claim under the Warranty Extension related to ITB24-017.
      3. Skip to step 14 on page 9 to check the current ECM part number.
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  14. Using C-III plus, confirm the current ECM part number and write it on the repair order.
    • If it matches one of the part numbers in Table A  (below), reprogram, and then configure the ECM.
      • Continue to ECM Reprogramming  below.
    • If it does not match any of the part numbers in Table A  , no repair is needed. Go to CLAIMS INFORMATION  on the last page of this bulletin.
    TABLE A

    MODEL CURRENT ECM PART NUMBER: 23704-
    Q50, Q60 4HK6A, 4HK6B, 4HK6C, 4HK6D, 4HL0A, 4HL0B

    ECM Reprogramming 

    HINT: 

    • Take the vehicle for a 10 minute drive in order to meet the following Idle Air Volume Learning conditions:
      • Engine coolant temperature: 70 - 100°C (158 - 212°F  )
      • Battery voltage: More than 12.9 V (At idle)
      • Transmission: Warmed up
    • When ECM reprogramming is complete, you will be required to perform Throttle Valve Closed Position  , Idle Air Volume Learning  , Accelerator Closed Position  , and DTC Erase 
  15. Reprogram the ECM.

    HINT:  If you are not familiar with the reprogramming procedure, click here. This will link you to the "CONSULT REPROGRAMMING FOR ENGINE OR TRANSMISSION CONTROL MODULE (ECM OR TCM)  " general procedure.

  16. After completing Erase All DTCs  , print a copy of the C-III plus screen showing the before and after part numbers of the control unit. Attach the printout to the repair order, and continue to step 17 on page 10 for ECM Configuration  .

    ECM Configuration 

  17. Select Other Operation  .
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  18. Select End  to continue to the System Selection  screen.
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  19. Select ENGINE  .
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  20. Select After ECU Replacement  under VEHICLE CONFIGURATION  .
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  21. Select Manual selection  .
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  22. Select the applicable Setting Value  using the drop down arrows.
    IMPORTANT: If CAN GATEWAY  is configured incorrectly, DTCs will set.
    • For 2016-2018 model years, select CAN GATEWAY  "WITHOUT" 
    • For 2019 model year, select CAN GATEWAY  "WITH"  .
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  23. Select Next  .
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  24. Confirm the entries under Setting Value  are correct, and then select OK  .
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  25. After Write Configuration  completes, print the screen and attach it to the repair order.
  26. Select End  to return to the home screen.
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  27. Turn the ignition OFF and wait 10 seconds.
  28. Turn the ignition ON, with the engine OFF.
  29. Select Diagnosis (All Systems)  and navigate to the all systems page (Figure not shown).
  30. Select Erase All DTCs  and verify no DTCs return.
    • If DTCs return, repeat steps  17-30 on pages 10-14 to correct/confirm configuration settings.
  31. Verify the engine starts normally and no malfunctions are present in the combination meter.
    • If any malfunctions exist, refer to the ESM for further diagnostic information.
  32. The repair is complete, continue to CLAIMS INFORMATION  on the last page.

CLAIMS INFORMATION

Submit a "CM" line claim using the following claims coding:

CLAIMS INFORMATION

CAMPAIGN ("CM") ID DESCRIPTION OP CODE FRT
R24B1 Inspect, Reprogram and Configure ECM R24B10 0.6
Inspect, Reprogram Not Needed R24B11 0.3

AMENDMENT HISTORY

AMENDMENT HISTORY

PUBLISHED DATE REFERENCE DESCRIPTION
December 17, 2024 ITB24-016 Original bulletin published