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Intermittent Incident: Description

Sometimes the symptom is not present when the vehicle is brought in for service. If possible, recreate the conditions present at the time of the incident. Doing so may help avoid a No Trouble Found Diagnosis. The following information illustrates ways to simulate the conditions/environment under which the owner experiences an electrical incident.

The article is broken into the six following topics:

Get a thorough description of the incident from the customer. It is important for simulating the conditions of the problem.