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Navigation System Software Update (Service Campaign TZ1) (SC TZ1)

Publication date: 2016-01-01
Reference number: SC TZ1
Supersedes refnos: 16-01-001

NAVIGATION SYSTEM SOFTWARE UPDATE (SERVICE CAMPAIGN TZ1)

NAVIGATION SYSTEM SOFTWARE UPDATE (SERVICE CAMPAIGN TZ1)

SERVICE CAMPAIGN BULLETIN

Reference Number(s): 16-01-001, SC TZ1, Date of Issue:  January, 2016
HYUNDAI: 2016 GENESIS, GENESIS COUPE, SONATA, SONATA HYBRID
GROUP: CAMPAIGN

REVISION HISTORY

For Equus and Genesis [DIS] procedures see TSB 16-01-002 .

For Non Navigation procedures see TSB 15-01-053-1 .

IMPORTANT: *****DEALER STOCK ONLY***** 
Dealers must perform this Service Campaign on all affected vehicles prior to customer retail delivery.
When a vehicle arrives at the Service Department, access Hyundai Motor America's "Warranty Vehicle Information" screen via WEBDCS to identify open Campaigns.

DESCRIPTION

This bulletin describes the procedure for updating the Navigation System Software for certain 2016 Model Year Navigation systems. This update adds the Voice recognition command "Find < POI >", revises the Hands-free system logic to allow '0' phonebook contacts downloaded not to trigger an error and optimizes the Voice recognition address search feature.

G10212287

Applicable Vehicles: 

CERTAIN '16MY GENESIS COUPE, SANTA FE/SPORT AND ELANTRA APPENDIX A: MULTIMEDIA USER'S MANUAL HANDLING 

CERTAIN '16MY GENESIS (NON DIS), VELOSTER, AND TUCSON APPENDIX B: MULTIMEDIA USER'S MANUAL HANDLING 

CERTAIN '16MY SONATA/SONATA HYBRID, AZERA, AND ELANTRA GT APPENDIX C: MULTIMEDIA USER'S MANUAL HANDLING 

WARRANTY INFORMATION

WARRANTY INFORMATION

OP CODE OPERATION OP TIME
50C084R1 NAVIGATION SYSTEM SOFTWARE UPDATE 0.4 M/H
NOTE: Submit claim using the Campaign Claim Entry Screen.

SERVICE PROCEDURE: GENESIS COUPE (BK), SANTA FE/SPORT (AN/NC) AND ELANTRA (MD/UD) NAVIGATION SYSTEM SOFTWARE UPDATE

-

PARTS INFORMATION: GENERATION 3 NAVIGATION

PARTS INFORMATION

Parts Description Part P/N Remarks
16MY IQS SW Update
G10212288
96560 AVN01  Elantra, Santa Fe/Sport and Genesis Coupe
16 MY IQS KIT
G10212289
96543 MULT1  Update media for all vehicles.

Update USB sticks, SD Cards and new Navigation Owner's manuals have been sent to each dealership. Additional update media and Navigation Owner's manuals can be purchased through the PDC as a kit or separately using the applicable P/N.

'CAMP' has been added to the part number of each Navigation Owner's Manual for ordering purposes only, delivered parts will not have the word 'CAMP' on the part  .

NOTE: Vehicles/radios shown below for this service procedure share the exact same steps to complete the update.  Example steps in this section will demonstrate only one radio but apply to all vehicles/radios pictured in this service procedure section.
G10212290
G10212291
G10212292
  1. With the vehicle ignition "OFF"  and the Navigation system "OFF"  , remove the Navigation SD Map card, and then insert the Update SD Card (A).
    NOTE: You may temporarily store the Navigation Map SD card in the SD Card holder supplied with the Update SD Card as shown in the illustration.
    G10212293
  2. With the update SD Map card now inserted, start the vehicle or turn the ignition to "ON"  .
    NOTE: To start the vehicle using the Start/Stop Button, depress the brake and push the Start/Stop Button once.
    G10212294
  3. The update will begin automatically and continue until completed.

    The update takes approximately 20 minutes  .

    NOTE: If the update does not start automatically, go to MANUAL NAVIGATION OPERATING SYSTEM SOFTWARE UPDATE .
    G10212295
  4. After the update is completed, the Navigation system will reboot.
    G10212296
  5. The clock will be shown after the Navigation system has restarted. Push the "POWER"  button to turn the system "On"  .
    G10212297
  6. Software update confirmation. 

    Select "Agree"  or "Confirm"  on the Navigation display to transition to the map view.

    G10212298
  7. Press the "SETUP"  hard button.
    G10212299
  8. Press "System Update"  on the Navigation display.
    G10212300
  9. Compare the "S/W VER"  shown on the navigation display with the updated s/w version in the table below.

    Skip to PARTS INFORMATION: GENERATION 3 NAVIGATION , if the "S/W VER"  is updated.

    If "S/W VER"  does not match the updated version in the table, verify the update media being used and start from step  1.

    G10212301
    SOFTWARE INFORMATION

    MODEL S/W VERSION
    OLD UPDATED
    Elantra U.S.A MDFL.USA.SOP.14.030 MDFL.USA.SOP.14.036 
    Elantra Korea UDFL.USA.SOP.14.030 UDFL.USA.SOP.14.036 
    Santa Fe Sport DM.USA.SOP.14.087 DM.USA.SOP.14.097 
    Santa Fe NC.USA.SOP.14.050 NC.USA.SOP.14.052 
    Genesis Coupe BK14.USA.SOP.14.027 BK14.USA.SOP.14.029 

MANUAL NAVIGATION OPERATING SYSTEM SOFTWARE UPDATE

  1. 10. If the navigation is "OFF"  , turn it "ON"  by pushing the "Power"  button.
    G10212302
  2. 11. Select "Agree"  or "Confirm"  on the Navigation display to transition to the map view.
    G10212303
  3. 12. Press the "SETUP"  hard button.
    G10212304
  4. 13. Press "System Update"  on the Navigation display.
    G10212305
  5. 14. Press "Update"  on the Navigation display to start the update.
    G10212306
  6. 15. The update will begin and continue until completed.

    The update takes approximately 20 minutes.

    G10212307
  7. 16. After the update is completed, the Navigation system will reboot.

    Confirm the software update using step ( 6- 9).

    IMPORTANT: Replace the Multimedia User's Manual and SD Card ONLY  for applicable  vehicles included in this campaign that receive a software update. The use of the new SD Card on vehicles not eligible for the update may result in incorrect operation or head unit replacement compatibility concerns later  .
    • The previous SD Card will no longer function with this updated s/w.
    • The new Multimedia User's Manual describes newly added Voice Recognition features.
    • The new Multimedia User's Manual and SD Card are shipped together in one anti-static package (same as a newly delivered vehicle).
    • The "OLD" SD Card  and "OLD" Multimedia User's Manual  will be recalled via a WTC parts return.
    • See examples below to identify the "New" Multimedia Manual  and "New" SD Card  .
  8. 17. Removal of "Old"  Multimedia User's Manual with SD Card contained.
    NOTE: The old anti-static package may have been discarded. Return the recalled parts (Manual & SD Card) in an envelope.
    G10212308
  9. 18. Identification of "NEW"  Multimedia User's Manual.
    IMPORTANT:
  10. 19. Example of the yellow sticker on the Multimedia User's Manual packaging.
    G10212309

APPENDIX A: MULTIMEDIA USER'S MANUALS

  1. A1.
    Elantra (OLD) 
    G10212310
    Elantra (NEW) 
    G10212311
  2. A2.
    Santa Fe Sport (OLD) 
    G10212312
    Santa Fe Sport (NEW) 
    G10212313
  3. A3.
    Santa Fe (OLD) 
    G10212314
    Santa Fe (NEW) 
    G10212315
  4. A4.
    Genesis Coupe (OLD) 
    G10212316
    Genesis Coupe (NEW) 
    G10212317

SERVICE PROCEDURE: GENESIS NON DIS (DH), VELOSTER (FS), AND TUCSON (TL) NAVIGATION SYSTEM SOFTWARE UPDATE

-

PARTS INFORMATION: GENERATION 4 NAVIGATION

PARTS INFORMATION

Parts Description Part P/N Remarks
16MY IQS SW Update
G10212318
96560 AVN02  Genesis, Veloster and Tucson.

Update USB sticks, SD Cards and new Navigation Owner's manuals have been sent to each dealership. Additional update media and Navigation Owner's manuals can be purchased through the PDC as a kit or separately using the applicable P/N.

'CAMP' has been added to the part number of each Navigation Owner's Manual for ordering purposes only, delivered parts will not have the word 'CAMP' on the part  .

NOTE: Vehicles/radios shown below for this service procedure share the exact same steps to complete the update.  Example steps in this section will demonstrate only one radio but apply to all vehicles/radios pictured in this service procedure section.
G10212319
G10212320
G10212321
  1. With the vehicle ignition "OFF"  and the Navigation system "OFF"  , remove the Navigation SD Map card, and then insert the Update SD Card (A).
    NOTE: You may temporarily store the Navigation Map SD card in the SD Card holder supplied with the Update SD Card as shown in the illustration.
    G10212322
  2. With the update SD card now inserted, start the vehicle or turn the ignition to "ON"  .
    NOTE: To start the vehicle using the Start/Stop Button, depress the brake and push the Start/Stop Button once.
    G10212323
  3. Press the "SETUP"  hard button.
    G10212324
  4. Use the touchscreen to scroll down to the end of the menu.
    G10212325
  5. Select "System Info"  using the touchscreen.
    G10212326
  6. While inside the System Info menu, select "Update"  using the touchscreen.

    The update will continue until completed.

    The update takes approximately 30 minutes.

    G10212327
  7. During the update, the navigation system will reboot itself 3 to 4 times automatically at different progression stages.

    No interaction is required, the reboots are automatic.

    G10212328
  8. After the update is complete, the navigation system will reboot and display the legal disclaimer screen or transition to the navigation map after 5 seconds.

    To confirm the updated s/w version, access the "System Info"  (steps  3- 6) screen, and compare the "S/W VER"  in the "System Info"  menu with the table below.

    If "S/W VER"  does not match the updated version in the table, verify the update media being used and start from step ( 1).

    SOFTWARE INFORMATION

    MODEL S/W VER
    OLD UPDATED
    Genesis (DH) ST.DH.USA.E469.150211 ST.DH.USA.E483.150924
    Veloster (FS) ST.FS.USA.E469.150211 ST.FS.USA.E483.150924
    Tucson (TL) ST.TL.USA.E476.150414 ST.TL.USA.E483.150924
  9. IMPORTANT: Replace the Multimedia User's Manual and SD Card ONLY  for applicable  vehicles included in this campaign that receive a software update. The use of the new SD Card on vehicles not eligible for the update may result in incorrect operation or head unit replacement compatibility concerns later  .
    • The previous SD Card will no longer function with this updated s/w.
    • The new Multimedia User's Manual describes newly added Voice Recognition features.
    • The new Owner's Manual and SD Card are shipped together in one anti-static package (same as a newly delivered vehicle).
    • The "OLD" SD Card  and "OLD" Multimedia User's Manual  will be recalled via a WTC parts return.
    • See examples below to identify the "New" Multimedia Manual  and "New" SD Card  .
  10. Removal of "Old"  Multimedia User's Manual with SD Card contained.
    NOTE: The old anti-static package may have been discarded. Return the recalled parts (Manual & SD Card) in an envelope.
    G10212329
  11. Identification of "NEW"  Multimedia User's Manual.
    IMPORTANT:
  12. Example of the yellow sticker on the Multimedia Owner's Manual packaging.
    G10212330

APPENDIX B: MULTIMEDIA OWNER'S MANUALS

  1. B1.
    Genesis (OLD) 
    G10212331
    Genesis (NEW) 
    G10212332
  2. B2.
    Veloster (OLD) 
    G10212333
    Veloster (NEW) 
    G10212334
  3. B3.
    Tucson (OLD) 
    G10212335
    Tucson (NEW) 
    G10212336

SERVICE PROCEDURE: SONATA (LF), SONATA HYBRID (LF HEV), AZERA (HG) AND ELANTRA GT (GD) NAVIGATION SYSTEM SOFTWARE UPDATE

-

PARTS INFORMATION: GENERATION 4 NAVIGATION

PARTS INFORMATION

Parts Description Part P/N Remarks
16MY IQS SW Update
G10212337
96560 AVN03  Sonata/Hybrid, Azera, and Elantra GT

Update USB sticks, SD Cards and new Navigation Owner's manuals have been sent to each dealership. Additional update media and Navigation Owner's manuals can be purchased through the PDC as a kit or separately using the applicable P/N.

'CAMP' has been added to the part number of each Navigation Owner's Manual for ordering purposes only, delivered parts will not have the word 'CAMP' on the part  .

NOTE: Vehicles/radios shown below for this service procedure share the exact same steps to complete the update.  Example steps in this section will demonstrate only one radio but apply to all vehicles/radios pictured in this service procedure section.
G10212338
G10212339
G10212340
  1. With the vehicle ignition "OFF"  and the Navigation system "OFF"  , remove the Navigation SD Map card, and then insert the Update SD Card (A).
    NOTE: You may temporarily store the Navigation Map SD card in the SD Card holder supplied with the Update SD Card as shown in the illustration.
    G10212341
  2. With the update SD card now inserted, start the vehicle or turn the ignition to "ON"  .
    NOTE: To start the vehicle using the Start/Stop Button, depress the brake and push the Start/Stop Button once.
    G10212342
  3. Press the "SETUP"  hard button.
    G10212343
  4. Use the touchscreen to scroll down to the end of the menu.
    G10212344
  5. Select "System Info"  using the touchscreen.
    G10212345
  6. While inside the System Info menu, select "Update"  using the touchscreen.

    The update will continue until completed.

    The update takes approximately 30 minutes.

    G10212346
  7. During the update, the navigation system will reboot itself 3 to 4 times automatically at different progression stages of the update.

    No interaction is required, the reboots are automatic.

    G10212347
  8. After the update is complete, the navigation system will reboot and display the legal disclaimer screen or transition to the navigation map.

    To confirm the updated s/w version, access the "System Info"  (steps  3- 6) screen, and compare the "S/W VER"  in the "System Info"  menu with the table below.

    SOFTWARE INFORMATION

    MODEL S/W VER
    OLD UPDATED
    Sonata  (LF) ST.LF16.USA.E484.150625  ST.LF16.USA.E486.150925 
    Sonata Hybrid  (LF HEV) ST.LFHEV.USA.E473.150211  ST.LFHEV.USA.E483.150924 
    Azera  (HG) ST.HG.USA.E469.150211  ST.HG.USA.E483.150924 
    Elantra GT  (GD) ST.GD.USA.E469.150211  ST.GD.USA.E483.150924 
  9. IMPORTANT: Replace the Multimedia User's Manual and SD Card ONLY  for applicable  vehicles included in this campaign that receive a software update. The use of the new SD Card on vehicles not eligible for the update may result in incorrect operation or head unit replacement compatibility concerns later  .
    • The previous SD Card will no longer function with this updated s/w.
    • The new Multimedia User's Manual describes newly added Voice Recognition features.
    • The new Multimedia User's Manual and SD Card are shipped together in one anti-static package (same as a newly delivered vehicle).
    • The "OLD" SD Card  and "OLD" Multimedia User's Manual  will be recalled via a WTC parts return.
    • See examples below to identify the "New" Multimedia User's Manual  and "New" SD Card  .
  10. Removal of "Old"  Multimedia User's Manual with SD Card contained.
    NOTE: The old anti-static package may have been discarded. Return the recalled parts (Manual & SD Card) in an envelope.
    G10212348
  11. Identification of "NEW"  Multimedia Owner's Manual.
    IMPORTANT:
  12. Example of the yellow sticker on the Multimedia User's Manual packaging.
    G10212349

APPENDIX C: MULTIMEDIA OWNER'S MANUALS

  1. C1.
    Sonata (OLD) 
    G10212350
    Sonata (NEW) 
    G10212351
  2. C2.
    Sonata Hybrid (OLD) 
    G10212352
    Sonata Hybrid (NEW) 
    G10212353
  3. C3.
    Azera (OLD) 
    G10212354
    Azera (NEW) 
    G10212355
  4. C4.
    Elantra GT (OLD) 
    G10212356
    Elantra GT (NEW) 
    G10212357