Mike's Workshop Manuals: Service manuals for every vehicle
Home >> Hyundai >> 2012 >> Equus Signature >> Repair and Diagnosis >> Quick Lookups >> Technical Bulletins >> Technical Service Bulletins >> Infotainment >> Dis Navigation System Map Update Purchase And Installation Procedure (12-BE-016)

Dis Navigation System Map Update Purchase And Installation Procedure (12-BE-016)

Publication date: 2012-10-01
Reference number: 12-BE-016

DIS NAVIGATION SYSTEM MAP UPDATE PURCHASE AND INSTALLATION PROCEDURE

DIS NAVIGATION SYSTEM MAP UPDATE PURCHASE AND INSTALLATION PROCEDURE

TECHNICAL SERVICE BULLETIN

Reference Number(s): 12-BE-016, Date of Issue:  October, 2012
HYUNDAI: Genesis (BH), Equus (VI)
GROUP: BODY ELECTRICAL

DESCRIPTION:

This bulletin provides the procedure to purchase and install the Genesis Sedan and Equus map update software to the DIS Navigation System.

G08444746
IMPORTANT: Inform the customer that all navigation, Bluetooth, and audio settings (previous destinations, home, addresses, phone numbers, radio presets, etc.) will be erased during the map software update procedure.
IMPORTANT: Make a copy of the acknowledgement form on the bottom of this bulletin for the customer to sign and include with the repair order.
IMPORTANT: The DIS navigation map update is not covered under vehicle factory warranty; customers will be charged for the procedure.
IMPORTANT: The map procedure update will take approximately 3 hours to complete.

Applicable Vehicles: 

PARTS INFORMATION:

A set of the update discs have been sent to each dealer to be used for the navigation system map update. Each set contains 6 update discs.

Additional sets can be ordered through HyundaiDealer.com or by calling the Hyundai MapNSoft Customer Support at 1.888.757.0010. 

SERVICE PROCEDURE:

MAP UPDATE ORDERING PROCEDURE:

IMPORTANT: Refer to steps  4.19 - 4.21 to check the current map version. If the version is 03.00.00 2012.04.14.01, then an update is not necessary.
  1. 1.1  Go to the website www.hyundaidealer.com  and login with your dealer code and DCS password.

    Click 'Map Updates'  under the 'PARTS' category to be transferred to the MNSoft America website.

    G08444747
  2. 1.2  Once at the MapNSoft America website, click 'Search Map Update'. 
    G08444748
  3. 1.3  Select the appropriate map update for the vehicle and then click 'Search'. 
    G08444749
  4. 1.4  Select the Map Update to purchase.
    NOTE: The prices shown in the picture below is only an example. It is not the actual price.
    G08444750
  5. 1.5  Select either to include or not to include a Map Update DVD, and then click 'Add to Cart'. 
    G08444751
  6. 1.6   Confirm quantity, and then click 'Check Out'. 
    G08444752
  7. 1.7  From the Order Review screen, verify the information and if desired enter any remark and then click 'Submit'. 
    G08444753
  8. 1.8  From the Order Complete screen click on 'Order Status & Get Authentication Code'. 
    G08444754
  9. 1.9  From the Obtain Authentication Code screen, click 'Get Code'. 
    G08444755
  10. 1.10  Enter the Device ID number (shown below), the VIN, the Serial Number that you wish to update, and then click 'Submit'. 
    NOTE: The 5 digit Serial Number is 12345.
    NOTE: See the next section below for instructions to find the Device ID number.
    G08444756
  11. 1.11  The Map Update Authentication Code is generated, and now you can use this information to update the Maps in the Hyundai Navigation System.
    G08444757

RETRIEVING HW DEVICE ID:

  1. 2.1 GENESIS: 

    Enter the software update menu by simultaneously  pressing the [B]  DISC/AUX, [C]  BACK, [D]  NAVI/MENU buttons while pressing the [A]  VOL KNOB.

    G08444758

    EQUUS: The buttons are in the same location as Genesis, only their functions are slightly different. 

    Enter the software update menu by simultaneously  pressing the [B]  XM, [C]  BACK, [D]  NAVI/MENU buttons while pressing the [A]  VOL KNOB.

    G08444759
  2. 2.2  Using the CCP (Center Control Panel), scroll the focus bar down to 'Software Update'  on the left side of the display screen, and 'jog' the CCP to the right. Select 'HW Device ID'. 
    G08444760
  3. 2.3  The HW Device ID will be displayed on screen.
    NOTE: If the HW Device ID is not shown on screen, then proceed with updating the operating software in the next section. After updating the operating software, then the device ID will be shown on the screen.
    G08444761

POTENTIAL UPDATE ERRORS

  1. The software update can be interrupted or fail under the following conditions:

    The software discs have significant surface scratches. This can lead to data loss or discs that simply cannot be read. If this is the case, remove the disc and wipe clean with a clean soft cloth from the center of the disc straight out to the edge of the disc. Never wipe a disc in a circular pattern. If the disc still causes an error, use a new software disc.

  2. The vehicle's battery voltage is interrupted or falls below 9V. If this is the case, the system will attempt to re-start the update automatically when a stable power supply is attached to the vehicle. If it does not re-start automatically, repeat the steps for that disc.
  3. If a serious error occurs during the update process, the system will enter an emergency recovery mode. If this is the case, an emergency application loading message will appear on the screen. This process can take between 1.5 to 4 minutes.

OPERATING SOFTWARE DISC SELECTION AND INSTALLATION PROCEDURE:

CAUTION: Ensure the OPERATING SOFTWARE is updated first before proceeding to navigation map update.
NOTE: OPERATING SOFTWARE UPDATE consists of an ORANGE, YELLOW, OR GREY disc. Follow the procedure below to determine which disc to use for your vehicle.

OPERATING SOFTWARE DISC SELECTION:

  1. 3.1A GENESIS: 

    Repeat Step 2.1  to enter the software update Menu.

    Check unit version under 'HyundaiBH'.  If the unit version starts with NUMBERS  and NO LETTERS  , then use the ORANGE  disc (Type 1).

    G08444762
  2. 3.1B  If the unit version under 'HyundaiBH'  shows LETTERS (ex. R or RH)  , then use the YELLOW  disc (Type 2).
    G08444763
  3. 3.1C EQUUS: 

    All Equus vehicles will use the GREY  disc.

    NOTE: Complete operating software update first, and then follow with Map Disc1 (GREEN), Map Disc2 (GREEN) and Map Disc3 (GREEN).
    G08444764
  4. 3.2 OPERATING SOFTWARE DISC INSTALLATION: 

    Start  the vehicle's engine or turn to IGN ON  and connect a battery charger (10 A/Hr setting recommended). If the engine is not started and the vehicle is connected to a battery charger, ensure that the headlamp switch is in the OFF position, and the HVAC blower fan is OFF.

  5. 3.3  Press the CCP (Center Control Panel) knob DOWN to acknowledge the caution screen message.
    NOTE: Record the customer's AM, FM and XM radio stations.
    CAUTION: Never turn the vehicle ignition OFF during the update process.
    NOTE: Turn the vehicle ON and let the engine idle before starting the software upload.
    G08444765

    3.4  Ensure that there are no discs in the changer mechanism by pressing and holding the eject button [B]  for 3 seconds. This will eject ALL discs that may be in the mechanism. Verify that the message, 'No Disc' is displayed on the screen.

    [A] Vol Knob [B] Eject Button [C] Load Button. 

    G08444766
  6. 3.5  Press the load button [C]  and insert the ORANGE, YELLOW  , or GREY  operating software disc.
  7. 3.6  Repeat Step 2.1  to enter the software update Menu.

    Using the CCP (Center Control Panel), scroll the focus bar down to 'Software Update'  on the left side of the display screen, and 'jog' the CCP to the right. Select 'Update from CD'. 

    G08444767
  8. 3.7  Select 'Start selected update'.  A pop up message will appear, then select 'Yes'  to start software download.
    G08444768
    G08444769
  9. 3.8  The system will then re-boot. You will see the system's splash screen momentarily.

    The software update process will begin and a download progress indicator will appear for a few moments.

    G08444770
  10. 3.9  The installation progress indicator will now be displayed and the installation will begin.

    After the successful download and installation of the operating software, the system will re-boot and display the splash screen for a few seconds.

    IMPORTANT: When beginning the OPERATING SOFTWARE UPDATE, carefully watch the start of the process for 3 minutes, and then return after 20 minutes (total time).
    G08444771

NAVIGATION MAP UPDATE INSTALLATION PROCEDURE:

  1. 4.1  You may now install the map software update, after completing the operating software update. Ensure the engine is still running, or  connected to a battery charger as stated in step  3.2 and turn to IGN ON. 
    CAUTION: Never turn the vehicle ignition OFF during the update process.
    NOTE: Turn the vehicle ON and let the engine idle before starting the software upload.
  2. 4.2  Press the CCP (Center Control Panel) knob DOWN to acknowledge the caution screen message.
    G08444772
  3. 4.3  Ensure that there are no discs in the changer mechanism by pressing and holding the eject button [B]  for 3 seconds. This will eject ALL discs that may be in the mechanism. Verify that the message, 'No Disc' is displayed on the screen.

    [A] Vol Knob [B] Eject Button [C] Load Button. 

    G08444773
  4. 4.4  Press the load button [C]  and insert Map Disc1/3  (GREEN) when prompted.
    G08444774
  5. 4.5  After a few moments, the LCD screen will display a "Disc Error"  message indicating the disc is a "non-playable format" disc. This is normal.
    NOTE: Wait 10 seconds after the disc is inserted before proceeding to the next step.
    G08444775
  6. 4.6  Enter the software update menu by simultaneously  pressing the [B]  DISC/AUX, [C] BACK, [D]  NAVI/MENU buttons while pressing the [A]  VOL KNOB.
    G08444776
  7. 4.7  Using the CCP (Center Control Panel), scroll the focus bar down to 'Software Update'  on the left side of the display screen, and 'jog' the CCP to the right.
    G08444777
  8. 4.8  Highlight 'Update from CD'  and then press the CCP (Center Control Panel) down.
    G08444778
  9. 4.9  Select 'Start selected update'. 
    G08444779
  10. 4.10  The user authentication guide screen will display.
    G08444780
  11. 4.11  The authentication code should be entered on the pop-up screen as shown below, using the CCP (Center Control Panel), and then select 'OK'. 
    G08444781
  12. 4.12  The system will then re-boot. You will see the system's splash screen momentarily.

    The software update process will begin and a download progress indicator will appear for a few moments.

  13. 4.13  The installation progress indicator will now be displayed and the installation will begin.
    G08444782
    IMPORTANT: When beginning the Map Disc1/3 (GREEN) update, carefully watch the start of the process for 3 minutes, return after 20 minutes and watch for 3 minutes, and then return after 25 minutes.
    G08444783
    NOTE: If you get error 0x1101 on the screen, press (H) XM/DISC, (E) BACK, (F) NAVI MENU, Rotate knob (G) at the same time to reset the head unit. Begin step 4.16 again to enter the S/W update menu and re-enter the Authentication Code.
    G08444784
  14. 4.14  After the successful download and installation of the Map Disc 1/3 (GREEN), the system will re-boot once again and display the splash screen.
  15. 4.15  The caution screen disclaimer will be displayed. Press the CCP (Center Control Panel) down to acknowledge the disclaimer.
    G08444785
  16. 4.16  Press the Eject  button and remove Map Disc1/3 (GREEN).
  17. 4.17  Repeat steps  4.6 - 4.9 to perform the installation of Map Disc 2/3 (GREEN) and Map Disc 3/3 (GREEN).
    NOTE: Map Disc2/3 (GREEN) and Map Disc3/3 (GREEN) installation procedures DO NOT require the input of the authentication code.
  18. 4.18  After completing the installation of Map Disc 3/3 (GREEN), the system will re-boot once again and display the splash screen.

    Press the Eject button and remove Map Disc3/3 (GREEN).

    IMPORTANT: When beginning the Map Disc 2/3(GREEN) and 3/3(GREEN) update, carefully watch the start of the process for 3 minutes, return after 20 minutes and watch for 3 minutes, and then return after 25 minutes.
  19. 4.19  The caution screen disclaimer will be displayed. Press the CCP (Center Control Panel) down to acknowledge the disclaimer.
    G08444786
  20. 4.20  Enter the software update menu by simultaneously  pressing the [B]  DISC/AUX, [C]  BACK, [D]  NAVI/MENU buttons while pressing the [A]  VOL KNOB.
    G08444787
  21. 4.21  The software version for "Navigation database"  should display:

    03.00.00 2012.04.14.01 

    NOTE: Before proceeding to the next quick check process:
    • Shut down the vehicle - ACC off.
    • Wait for more than 3 minutes and do not touch the brake pedal.
    • Do not open/close doors, since this will cause the system to wake-up.
    G08444788
  22. 4.22  Start the vehicle engine. Press the CCP (Center Control Panel) down to acknowledge the disclaimer.
    G08444789
  23. 4.23  Press the AM/FM button on the CCP (Center Control Panel) panel.
    • Using the CCP dial, jog to the left of the screen and highlight 'Local Stations'. 
    • The right side of the screen should now be populated with a list of local (strong) FM stations.
      G08444790
  24. 4.24  Press the XM button on the CCP panel.
    • Using the CCP dial, jog to the left of the screen and highlight 'Channel List'. 
    • The right side of the screen should now be populated with the XM Channel List.
      G08444791

    --> Check whether an XM station is correctly playing and whether the correct channel name displays on the upper status bar.

    --> Check whether the Channel List shows all XM channels correctly.

    --> Check whether the Category List shows all XM categories correctly.

    NOTE: The vehicle must be outside with a clear view of the southern sky for the Channel List to populate correctly.
  25. 4.25  In the navigation address search, if different, change the default state value from MI (Michigan) to the customer's state of residence.
    • Press the NAVI/MENU button, jog the dial to the right of the screen, and highlight ADDRESS. Press the CCP knob down.
    • From the Smart Speller, jog the dial down to highlight STATE/PROV. Press the CCP knob down.
      G08444792
    • Using the Smart Speller, spell the state. Alternately, you may simply move the dial to the left and select the state from the list. Once you have selected the state from the list, press the CCP knob down to change the default state.
    • The upper left-hand of the screen should now display the new default state.
      G08444793
      G08444794
  26. 4.26  Press the button on the steering wheel for voice recognition and check for a 'Beep' sound.
  27. 4.27  Press the MAP  button on the CCP panel and drive the vehicle a short distance (e.g. 1 city block) with at least (2) changes in heading orientation (head up, north up). Ensure that the vehicle icon on the screen matches the actual location and direction.
    G08444795
  28. 4.28  Program the customer's AM, FM and XM radio stations and verify that they are functioning normally.

WARRANTY INFORMATION:

This procedure is not covered under the vehicle warranty.

G08444796