Error code: XM NO SIGNAL or XM ANTENNA is displayed

WARNING: This page does not describe the selected car, but rather 6 other vehicles, including the 2014 Honda Ridgeline, 2013 Honda Ridgeline, 2012 Honda Ridgeline, 2011 Honda Ridgeline, and 2010 Honda Ridgeline. However, it is still accessible from the selected car via links, so may be relevant.

NOTE:

Check the vehicle battery condition first (see BATTERY TEST ).
Check the connectors for poor connections or loose terminals.
Check XM radio reception in an open area. Poor reception/interference can be caused by tall buildings, mountains, or high-voltage power lines.
Check for other error codes (see ERROR CODES ).

Park the vehicle outside with a clear view of the southern horizon.
Turn the ignition switch to ON (II).
Check for other error codes (see ERROR CODES ).
Are there other XM error codes displayed?

YES -Go to error codes (see ERROR CODES ).

NO -Go to step 4.
Turn on the audio system, and press the XM button to select XM radio.
Does the XM radio receive a signal?

YES -Reception interference operation is normal.

NO -Go to step 5.
Turn the ignition switch to LOCK (0).
Check the connection at XM antenna 2P connector and XM receiver connector B (2P).
Measure voltage between body ground and XM receiver connector A (14P) terminals the No. 1 and No. 7 individually.

Fig 1: Measuring Voltage Between Body Ground And XM Receiver Connector A (14P) Terminals 1, 7
Courtesy of AMERICAN HONDA MOTOR CO., INC.

Is there battery voltage?

YES -Go to step 8.

NO -Repair open in the wire between the No. 7 (7.5 A) fuse in the under-dash fuse/relay box and XM receiver connector A (14P) terminals No. 1 and No. 7. ■
Turn the ignition switch to ON (II).
Measure voltage between XM receiver connector A (14P) terminal No. 2 and body ground.

Fig 2: Measuring Voltage Between XM Receiver Connector A (14P) Terminal No. 2 And Body Ground
Courtesy of AMERICAN HONDA MOTOR CO., INC.

Is there battery voltage?

YES -Go to step 10.

NO -
- With navigation: Repair an open in the wire between the XM receiver and the audio disc changer.
- Without navigation: Repair an open in the wire between the XM receiver and the audio unit.
Measure the voltage between XM receiver connector A (14P) terminal No. 11 and body ground.

Fig 3: Measuring Voltage Between XM Receiver Connector A (14P) Terminal No. 11 And Body Ground
Courtesy of AMERICAN HONDA MOTOR CO., INC.

Is there less than 0.2 V?

YES -Go to step 11.

NO -Repair open in the wire between XM receiver connector A (14P) terminal No. 11 and body ground (G501) (see FLOOR WIRE HARNESS (RIGHT BRANCH) ). ■
Turn the ignition switch to LOCK (0).
Substitute a known-good XM antenna (see XM ANTENNA REPLACEMENT ).
Does the XM radio receive a signal?

YES -Replace the original XM antenna (see XM ANTENNA REPLACEMENT ). ■

NO -Substitute known-good XM antenna subharness. If the XM radio receives signal, replace the original XM antenna subharness. If the XM radio does not receive a signal, substitute a known-good XM receiver unit (see XM RECEIVER REMOVAL/INSTALLATION ). ■