Audio and Visual System Error Codes (2025)

WARNING: This page does not describe the selected car, but rather 8 other vehicles, including the 2025 Honda Odyssey, 2024 Honda Odyssey, 2023 Honda Odyssey, 2022 Honda Odyssey, and 2021 Honda Odyssey. However, it is still accessible from the selected car via links, so may be relevant.

NOTE: The audio system can display a few error messages when some problems are detected with the system. This is not a complete list of audio error messages. Refer to symptom troubleshooting.

Audio Unit Error Messages

Error Message Displayed	Possible Cause	Solution
The system is unable to start due to excessive heat. The system will start after the system cools.	This message appears when the display temperature is too high.	Park the vehicle in a cooler place for a while. If the high temperature status is cancelled, the audio unit turns on the display.
Sounds are restricted because the AMP is in protection mode.	This message appears when the stereo amplifier temperature is too high, and the stereo amplifier inhibits sound output.	Park the vehicle in a cooler place for a while. If the high temperature status is cancelled, the stereo amplifier outputs the sound again.

USB Error Messages

Error Message Displayed	Possible Cause	Solution
A charging error has occurred with the connected USB device	Faulty power supply to USB device.	Check for hard error codes - Refer to: How to Troubleshoot the Audio and Visual System .
Connect Retry	The audio unit failed to synchronize with the iPod.	Appears when the system does not acknowledge the iPod. Reconnect the iPod.
No Data	No music file(s) can be found in a USB device.	Check the music files in the USB device.
Unplayable File	The audio unit cannot read the file(s).	Check the files in the USB device. There is a possibility that the files have been damaged The WMA files or the AAC file cannot be read with the (DRM) copy protection rights
Device No Response(5 seconds after)No Device Connected	Cannot recognition the connected USB device.	The USB device is faulty.
USB ErrorUnsupported DeviceiPod Connect retry	Unsupported USB device is connected Unsupported file system USB device communication error	Connect the applicable USB device (see the Owner's Manual).
Hub Unsupported	Unsupported USB hub is connected.	Connect the applicable USB hub (see the Owner's Manual).

XM Error Messages

NOTE: Do these checks with the vehicle parked outside with a clear view of the southern horizon.

Error Message Displayed	Possible Cause	Solution
Check Tuner	Loss of communication with SXM module.	Replace the tuner unit - Refer to: TUNER UNIT REMOVAL AND INSTALLATION .
Check Antenna	XM antenna/antenna lead error.	Check for hard error codes - Refer to: How to Troubleshoot the Audio and Visual System .
No Signal	Loss of signal.	Both terrestrial and satellite antennas have lost the signal. Park the vehicle outside with a clear view of the southern horizon.
Required Channel Not Available	Selected XM channel is not in service.	Try another XM channel.

Error Message Displayed	Possible Cause	Solution
Required Channel Not Subscribed	Selected XM channel is not subscribed.	Check the XM channel subscription status.

RES Error Messages

Error Message Displayed	Possible Cause	Solution
The system is unable to connect to the rear display.	The audio unit does not communicate with the rear controller and screen.	Check for hard error codes - Refer to: How to Troubleshoot the Audio and Visual System .
There is a problem with the connected HDMI device.	Unsupported HDMI device is connected.	Connect the applicable HDMI device (see the Owner's Manual).

CabinWatch Error Messages

Error Message Displayed	Possible Cause	Solution
Camera System Problem. Image cannot be displayed.	The cabin watch camera does not communicate with the audio unit.	Check for hard error codes - Refer to: How to Troubleshoot the Audio and Visual System .
Camera image may be dimmer than normal.	Communication failure between the audio unit and the rear controller and screen Faulty IR lights in the RES screen	Check for hard error codes - Refer to: How to Troubleshoot the Audio and Visual System .