Pairing Checks
WARNING: This page does not describe the selected car, but rather 7 other vehicles, including the 2017 Honda Odyssey, 2016 Honda Odyssey, 2015 Honda Odyssey, 2014 Honda Odyssey, and 2013 Honda Odyssey. However, it is still accessible from the selected car via links, so may be relevant.
For more information about pairing, refer to the cell phone operating manual, or go to handsfreelink.honda.com.
- Is the cell phone compatible with the HFL?
- Is the Bluetooth feature turned on?
- Is the customer using the HFL buttons, not the navigation buttons (if applicable), when pairing?
- Is the cell phone battery fully charged, and is there good signal strength when pairing?
- Do a soft reset on the cell phone.
- If the customer is trying to pair a Blackberry® or Palm Treo™ device, make sure the customer uses the shift key when entering the pass code. If the shift key is not pressed, the customer may be entering letters. The HFL does not recognize letters.