XM Self-Diagnosis

WARNING: This page does not describe the selected car, but rather 7 other vehicles, including the 2017 Honda Odyssey, 2016 Honda Odyssey, 2015 Honda Odyssey, 2014 Honda Odyssey, and 2013 Honda Odyssey. However, it is still accessible from the selected car via links, so may be relevant.

NOTE: This diagnostic screen checks the audio unit's XM radio reception level. To check the XM reception, do the following:

Turn the ignition switch to ON (II).
Select XM1 mode.
Turn the ignition switch to LOCK (0).
Push and hold the preset No. 3 and No. 6 buttons.
Turn the ignition switch to ON (II).

Continue holding the buttons for 5 seconds, then release the buttons. If there is a problem with the system, the error code is displayed.

Fig 1: Locating Audio System Buttons No. 3 And No. 6

Courtesy of AMERICAN HONDA MOTOR CO., INC.

ERROR CODE REFERENCE CHART

Error Code No. Displayed	Error Code Title Displayed	Solution
ER 00	NO ERROR	System is normal
ER 04	NO SIGNAL	Move the vehicle to an open area, and recheck
ER 05	NO XM ACTIVATION	The subscription may have expired. Contact XM Radio at 800-852-9696
ER 06	NO XM AUTHORIZATION	Contact XM Radio at 800-852-9696
ER 14	ANTENNA NOT CONNECTED/NO SIGNAL	Refer to ERROR CODE: XM ANTENNA OR XM LOADING IS DISPLAYED
ER 24	ANTENNA SHORTED/NO SIGNAL	Refer to ERROR CODE: XM ANTENNA OR XM LOADING IS DISPLAYED
ER 55	HARDWARE FAILURE (CONDITIONAL ACCESS FAILURE)	There is an internal failure. Replace the XM receiver (see XM RECEIVER REMOVAL/INSTALLATION )
ER 65	HARDWARE FAILURE (CONDITIONAL ACCESS FAILURE)	There is an internal failure. Replace the XM receiver (see XM RECEIVER REMOVAL/INSTALLATION )

To end the XM self-diagnosis, turn the ignition switch to LOCK (0).