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Symptom Troubleshooting Index

SYMPTOM TROUBLESHOOTING INDEX

Symptom Diagnostic procedure Also check for
Poor AM or FM radio reception or interference Symptom Troubleshooting (see POOR AM OR FM RADIO RECEPTION OR INTERFERENCE  )
  • AM/FM antenna lead and/or sublead short or open in the wire
  • AM/FM antenna open
Power switch will not turn ON (No information display and no sound) Symptom Troubleshooting (see POWER SWITCH WILL NOT TURN ON (NO INFORMATION DISPLAY AND NO SOUND)  )  
Radio stays powered with the ignition switch OFF Symptom Troubleshooting (see RADIO STAYS POWERED WITH THE IGNITION SWITCH OFF  )  
No sound is heard from speaker(s) (display is normal) Symptom Troubleshooting (see NO SOUND IS HEARD FROM SPEAKER(S) (DISPLAY IS NORMAL)  )  
Audio system sound is weak or distorted (display is normal) Symptom Troubleshooting (see AUDIO SYSTEM SOUND IS WEAK OR DISTORTED (DISPLAY IS NORMAL)  )  
Audio unit button illumination does not work Symptom Troubleshooting (see AUDIO UNIT BUTTON ILLUMINATION DOES NOT WORK  )  
Radio preset memory is lost Symptom Troubleshooting (see RADIO PRESET MEMORY IS LOST  )
  • Battery condition
  • Battery cable condition
Volume does not change Symptom Troubleshooting (see VOLUME DOES NOT CHANGE  )  
Radio tuner does not change stations Symptom Troubleshooting (see RADIO TUNER DOES NOT CHANGE STATIONS  )  
Audio remote switch does not work properly Symptom Troubleshooting (see AUDIO REMOTE SWITCH DOES NOT WORK PROPERLY  )  
Poor or no sound with XM radio (Audio unit does display XM channels) Symptom Troubleshooting (see POOR OR NO SOUND WITH XM RADIO (AUDIO UNIT DOES DISPLAY XM CHANNELS)  )  
XM radio display is blank and no station information is displayed Symptom Troubleshooting (see XM RADIO DISPLAY IS BLANK AND NO STATION INFORMATION IS DISPLAYED  )  
XM radio preset memory is lost Symptom Troubleshooting (see XM RADIO PRESET MEMORY IS LOST  )  
Error code: XM NO SIGNAL or XM ANTENNA is displayed Symptom Troubleshooting (see ERROR CODE: XM NO SIGNAL OR XM ANTENNA IS DISPLAYED  )  
Unable to select CD changer Symptom Troubleshooting (see UNABLE TO SELECT CD CHANGER  )  
Poor or no sound with audio disc changer Symptom Troubleshooting (see POOR OR NO SOUND WITH AUDIO DISC CHANGER  )  
Audio disc does not eject Symptom Troubleshooting (see AUDIO DISC DOES NOT EJECT  )  
Audio disc changer does not load all six discs Symptom Troubleshooting (see AUDIO DISC CHANGER DOES NOT LOAD ALL SIX DISCS  ) Tire pressure (over-inflated), disc smudged, dirty, or scratched
Audio disc changer does not move between discs Symptom Troubleshooting (see AUDIO DISC CHANGER DOES NOT MOVE BETWEEN DISCS  )  
Audio disc does not load Symptom Troubleshooting (see VOLUME DOES NOT CHANGE  )  
Audio disc does not play Symptom Troubleshooting (see AUDIO DISC DOES NOT PLAY  )  
Audio disc skips Symptom Troubleshooting (see AUDIO DISC SKIPS  ) Tire pressure (over-inflated), disc smudged, dirty, or scratched