Error Code: XM ANTENNA Or XM Loading Is Displayed

WARNING: This page does not describe the selected car, but rather 6 other vehicles, including the 2015 Honda Crosstour, 2014 Honda Crosstour, 2013 Honda Crosstour, 2012 Honda Crosstour, and 2011 Honda Accord Crosstour. However, it is still accessible from the selected car via links, so may be relevant.

NOTE:

Check the vehicle battery condition first (see BATTERY TEST ).
Check the connectors for poor connections or loose terminals.
Check XM radio reception in an open area. Poor reception/interference can be caused by tall buildings, mountains, or high-voltage power lines.

Park vehicle outside with a clear view of the southern horizon.
Turn the ignition switch to ON (II).
Check for other XM error codes.
Are the other XM error codes displayed?

YES -Go to ERROR CODES .

NO -Go to next step.
Turn the ignition switch to LOCK (0).
Check the connection at XM receiver connector A (14P) and B (2P).
Are the connector connected?

YES -Go to next step.

NO -Reconnect the connector. If the error message does not go away, go to next step.
Check the connection at AM/FM/XM antenna 2P connector.
Is the connector connected?

YES -Go to next step.

NO -Reconnect the connector. If the error message does not go away, go to next step.
Check the pin locations in the XM receiver connector and the XM antenna connector.
Are the pins in the correct locations?

YES -Go to next step.

NO -Reconnect the connector, and recheck. If the error message does not go away, go to step 8.
Substitute a known-good AM/FM/XM antenna (see AM/FM/XM ANTENNA REPLACEMENT ).
Is the error message gone?

YES -Replace the AM/FM/XM antenna (see AM/FM/XM ANTENNA REPLACEMENT ).

NO -Go to next step.
Substitute a known-good XM receiver (see USB ADAPTER CONTROL UNIT REPLACEMENT ).
Is the error message gone?

YES -Replace the original XM receiver (see XM RECEIVER REMOVAL/INSTALLATION ).

NO -Replace the XM antenna lead.