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VCU Software Update For Limp Home Enhancement (Service Campaign T64G) (24-01-091G)

Publication date: 2024-12-01
Reference number: 24-01-091G

VCU SOFTWARE UPDATE FOR LIMP HOME ENHANCEMENT (SERVICE CAMPAIGN T64G)

VCU SOFTWARE UPDATE FOR LIMP HOME ENHANCEMENT (SERVICE CAMPAIGN T64G)

SERVICE CAMPAIGN BULLETIN

Reference Number(s): 24-01-091G, Date of Issue:  December 01, 2024
GENESIS: 2023-2025 GV60 (JW1 EV), GV70 EV (JK1A EV), G80 EV (RG3 EV)
GROUP: CAMPAIGN

SERVICE INFORMATION

IMPORTANT: Retailers must perform this service campaign on all affected vehicles prior to retail delivery to a guest and whenever an affected vehicle is in the shop for any maintenance or repair.
Access the "Vehicle Information" screen via WebDCS to identify open campaigns.

DESCRIPTION

Certain 2023-2025MY GV70 Electrified (JK1A EV), 2023-25MY GV60 (JW1 EV) and 2023-25MY G80 Electrified (RG3 EV) vehicles may exhibit a condition while driving where the 12V battery voltage drops below the operational voltage and the Vehicle Control Unit (VCU) places the vehicle in "Limp Home" mode. The VCU software in this bulletin updates the maximum vehicle speeds for various levels of 12V battery voltage when the vehicle enters "Limp Home" mode.

Applicable Vehicles (Certain): 

NOTE: To avoid any potential damage to Genesis EVs, this service campaign can only be performed by EV certified Genesis retailers.

GDS INFORMATION

GDS INFORMATION

System Event # Description
VCU 1188 JK EV VCU LIMP HOME ENHANCEMENT (23-25MY)
1189 JW EV VCU LIMP HOME ENHANCEMENT (22~23MY)
1195 JW EV VCU LIMP HOME ENHANCEMENT (24~25MY)
1199 RG3 EV VCU LIMP HOME ENHANCEMENT (21~25MY)
(*or use a later available event as listed in the GDS VCU Update screen if one is available.)

WARRANTY INFORMATION

WARRANTY INFORMATION

Model Op. Code Operation Op. Time Causal Part Nature Code Cause Code
GV70
(JKA EV)
40D230R0 VCU Limp Home Enhancement 0.7 M/H 39751-1XKN1 I14 ZZ3
GV60
(JW1 EV)
39751-1XJN1
G80 EV
(RG3 EV)
39751-1XRN1
NOTE:
  1. Submit claim on Claim Entry Screen as "Campaign" type.
  2. If a part is found in need of replacement while performing this campaign and the affected part is still under warranty, submit a separate claim using the same repair order. If the affected part is out of warranty, submit a Prior Approval request for goodwill consideration prior to performing the work.
  3. Op times include VIN, Mileage, and photo capture of the "ECU update complete" screen as outlined in the Digital Documentation Policy.

ROM ID Information: Event # 1188 

ROM ID INFORMATION

Model System ECU Part Number ROM ID
Old New
GV70
(JK1A EV)
VCU 39751-1XKN1 397511XKN1_NS00 397511XKN1_NS06
397511XKN1_NS01
397511XKN1_NS02
397511XKN1_NS03
397511XKN1_NS04
397511XKN1_NS05

ROM ID Information: Event # 1189 

ROM ID INFORMATION

Model System ECU Part Number ROM ID
Old New
GV60
(JW1 EV)
(2023MY)
VCU 39751-1XJN1 JW1A-N0-SB3-V400 JW1A-N0-SB8-V400
JW1A-N0-SB4-V400
JW1A-N0-SB5-V400
JW1A-N0-SB6-V400
JW1A-N0-SB7-V400

ROM ID Information: Event # 1195 

ROM ID INFORMATION

Model System ECU Part Number ROM ID
Old New
GV60
(JW1 EV)
(24-25MY)
VCU 39751-1XJN5 JW1M-44E-N30-S00 JW1M-44E-N30-S05
JW1M-44E-N30-S01
JW1M-44E-N30-S02
JW1M-44E-N30-S03
JW1M-44E-N30-S04

ROM ID Information: Event # 1199 

ROM ID INFORMATION

Model System ECU Part Number ROM ID
Old New
G80 EV
(RG3 EV)
VCU 39751-1XRN1 RG3A-N0-SB1-V400 RG3A-N0-SB7-V400
RG3A-N0-SB2-V400
RG3A-N0-SB3-V400
RG3A-N0-SB4-V400
RG3A-N0-SB5-V400
RG3A-N0-SB6-V400

SERVICE PROCEDURE

STUI 

This TSB includes Repair validation photos. Refer to the latest Warranty Digital Documentation Policy for requirements.

NOTE: You must initially perform the GDS ECU update in Auto Mode. 
  • If the ECU update starts but then fails in Auto Mode, perform the update in Manual Mode to recover.
NOTE: GDS Vehicle Battery Low Voltage Warning: 
If voltage is below 12 volts per the GDS warning, then select Back  and attach a battery charger to ensure an adequate battery charge for reliable update results. Turn ignition back ON  , and then retry the ECU update again.
G16799364
  1. Perform the ECU update in Auto Mode  .

    Use the ID Check  to verify the ROM ID before updating the software.

    Information 

    Refer to TSB # 24-GI-016G  , "ECU Update Procedure for Tablet-Based Genesis Smart  ", for additional information.

    G16799365
  2. Select the VCU  system to scan the vehicle's current ROM ID.
    NOTE: Check the current ROM ID version and compare it to the ROM ID Information table before attempting to perform the software update.
    NOTE: If the update fails, please remove the power connector or the battery (-) connector from the indoor fuse box for at least 5 seconds and reassemble it to retry the update.
    G16799366
  3. After the ECU update process shows 100% complete, follow the prompts on the screen to cycle the ignition OFF  for at least 10 seconds  to reset the control unit (certain models may take up to 30 seconds  ).

    Information 

    Use the Refresh  button to reset the timer.

    G16799367

    After clicking OK  , the OTA Initialization process will begin.

    • If OTA initialization performs automatically, then proceed with the service procedure.
    • If the OTA initialization fails, connect GDS-Smart > S/W Management > Central Communication Unit (CCNF) > OTA Initialization 

    Follow the instructions on the screen.

    G16799368
  4. STUI 

    Take a screenshot of the ECU update complete screen using your tablet and upload to STUI. 

    G16799369
  5. Perform an All Systems Fault Code  search and erase DTC history that had incidentally occurred from the ECU update.
  6. Start the vehicle in Ready  mode to confirm proper operation.
NOTE: If the ECU update fails in Auto Mode, perform the update in Manual Mode using the password(s) below.

MANUAL MODE PASSWORDS

MANUAL MODE PASSWORDS INFORMATION

Event # ECM Name Password
1188 JK EV VCU 39751-1XKN1 3761
1189 JW EV VCU 39751-1XJN1 8400
1195 JW EV VCU 39751-1XJN5 4305
1199 RG3 EV VCU 39751-1XRN1 5111