Global Customer Symptom Code (GCSC) Chart
Diagnostics in this article assume a certain skill level and knowledge of Ford-specific diagnostic practices. REFER to: Diagnostic Methods
| Symptom | Action |
|---|---|
| Driver Aid and Information > Warning Indicators/Messages/Chimes > Service Engine Soon (Engine Image) > Stays On | GO to Pinpoint Test A |
| Driver Aid and Information > Warning Indicators/Messages/Chimes > Service Engine Soon (Engine Image) > Stays On | GO to Pinpoint Test B |
| Driver Aid and Information > Warning Indicators/Messages/Chimes > Service Engine Soon (Engine Image) > Stays On | GO to Pinpoint Test C |
| Driver Aid and Information > Warning Indicators/Messages/Chimes > Service Engine Soon (Engine Image) > Stays On | GO to Pinpoint Test D |
| Driver Aid and Information > Warning Indicators/Messages/Chimes > Service Engine Soon (Engine Image) > Stays On | GO to Pinpoint Test E |
| Driver Aid and Information > Warning Indicators/Messages/Chimes > Service Engine Soon (Engine Image) > Stays On | GO to Pinpoint Test F |
| Driving Performance > Runs Rough > Acceleration > Always | GO to Pinpoint Test A |
| Driving Performance > Runs Rough > Acceleration > Always | GO to Pinpoint Test B |
| Driving Performance > Runs Rough > Acceleration > Always | GO to Pinpoint Test C |
| Driving Performance > Runs Rough > Acceleration > Always | GO to Pinpoint Test D |
| Driving Performance > Runs Rough > Acceleration > Always | GO to Pinpoint Test E |
| Driving Performance > Runs Rough > Acceleration > Always | GO to Pinpoint Test F |
| Driving Performance > Runs Rough > Acceleration > Intermittent | GO to Pinpoint Test A |
| Driving Performance > Runs Rough > Acceleration > Intermittent | GO to Pinpoint Test B |
| Driving Performance > Runs Rough > Acceleration > Intermittent | GO to Pinpoint Test C |
| Driving Performance > Runs Rough > Acceleration > Intermittent | GO to Pinpoint Test D |
| Driving Performance > Runs Rough > Acceleration > Intermittent | GO to Pinpoint Test E |
| Driving Performance > Runs Rough > Acceleration > Intermittent | GO to Pinpoint Test F |
| Driving Performance > Runs Rough > Cruise/ Steady Speed > Always | GO to Pinpoint Test A |
| Driving Performance > Runs Rough > Cruise/ Steady Speed > Always | GO to Pinpoint Test B |
| Driving Performance > Runs Rough > Cruise/ Steady Speed > Always | GO to Pinpoint Test C |
| Driving Performance > Runs Rough > Cruise/ Steady Speed > Always | GO to Pinpoint Test D |
| Driving Performance > Runs Rough > Cruise/ Steady Speed > Always | GO to Pinpoint Test E |
| Driving Performance > Runs Rough > Cruise/ Steady Speed > Always | GO to Pinpoint Test F |
| Driving Performance > Runs Rough > Cruise/ Steady Speed > Intermittent | GO to Pinpoint Test A |
| Driving Performance > Runs Rough > Cruise/ Steady Speed > Intermittent | GO to Pinpoint Test B |
| Driving Performance > Runs Rough > Cruise/ Steady Speed > Intermittent | GO to Pinpoint Test C |
| Driving Performance > Runs Rough > Cruise/ Steady Speed > Intermittent | GO to Pinpoint Test D |
| Driving Performance > Runs Rough > Cruise/ Steady Speed > Intermittent | GO to Pinpoint Test E |
| Driving Performance > Runs Rough > Cruise/ Steady Speed > Intermittent | GO to Pinpoint Test F |
| Driving Performance > Runs Rough > Deceleration > Always | GO to Pinpoint Test A |
| Driving Performance > Runs Rough > Deceleration > Always | GO to Pinpoint Test B |
| Driving Performance > Runs Rough > Deceleration > Always | GO to Pinpoint Test C |
| Driving Performance > Runs Rough > Deceleration > Always | GO to Pinpoint Test D |
| Driving Performance > Runs Rough > Deceleration > Always | GO to Pinpoint Test E |
| Driving Performance > Runs Rough > Deceleration > Always | GO to Pinpoint Test F |
| Driving Performance > Runs Rough > Deceleration > Intermittent | GO to Pinpoint Test A |
| Driving Performance > Runs Rough > Deceleration > Intermittent | GO to Pinpoint Test B |
| Driving Performance > Runs Rough > Deceleration > Intermittent | GO to Pinpoint Test C |
| Driving Performance > Runs Rough > Deceleration > Intermittent | GO to Pinpoint Test D |
| Driving Performance > Runs Rough > Deceleration > Intermittent | GO to Pinpoint Test E |
| Driving Performance > Runs Rough > Deceleration > Intermittent | GO to Pinpoint Test F |
| Driving Performance > Runs Rough > All Running Modes > Always | GO to Pinpoint Test A |
| Driving Performance > Runs Rough > All Running Modes > Always | GO to Pinpoint Test B |
| Driving Performance > Runs Rough > All Running Modes > Always | GO to Pinpoint Test C |
| Driving Performance > Runs Rough > All Running Modes > Always | GO to Pinpoint Test D |
| Driving Performance > Runs Rough > All Running Modes > Always | GO to Pinpoint Test E |
| Driving Performance > Runs Rough > All Running Modes > Always | GO to Pinpoint Test F |
| Driving Performance > Runs Rough > All Running Modes > Intermittent | GO to Pinpoint Test A |
| Driving Performance > Runs Rough > All Running Modes > Intermittent | GO to Pinpoint Test B |
| Driving Performance > Runs Rough > All Running Modes > Intermittent | GO to Pinpoint Test C |
| Driving Performance > Runs Rough > All Running Modes > Intermittent | GO to Pinpoint Test D |
| Driving Performance > Runs Rough > All Running Modes > Intermittent | GO to Pinpoint Test E |
| Driving Performance > Runs Rough > All Running Modes > Intermittent | GO to Pinpoint Test F |
| Driving Performance > Idle Quality > Fast > Always | GO to Pinpoint Test A |
| Driving Performance > Idle Quality > Fast > Always | GO to Pinpoint Test B |
| Driving Performance > Idle Quality > Fast > Always | GO to Pinpoint Test C |
| Driving Performance > Idle Quality > Fast > Always | GO to Pinpoint Test D |
| Driving Performance > Idle Quality > Fast > Always | GO to Pinpoint Test E |
| Driving Performance > Idle Quality > Fast > Always | GO to Pinpoint Test F |
| Driving Performance > Idle Quality > Fast > Intermittent | GO to Pinpoint Test A |
| Driving Performance > Idle Quality > Fast > Intermittent | GO to Pinpoint Test B |
| Driving Performance > Idle Quality > Fast > Intermittent | GO to Pinpoint Test C |
| Driving Performance > Idle Quality > Fast > Intermittent | GO to Pinpoint Test D |
| Driving Performance > Idle Quality > Fast > Intermittent | GO to Pinpoint Test E |
| Driving Performance > Idle Quality > Fast > Intermittent | GO to Pinpoint Test F |
| Driving Performance > Idle Quality > Rolling > Always | GO to Pinpoint Test A |
| Driving Performance > Idle Quality > Rolling > Always | GO to Pinpoint Test B |
| Driving Performance > Idle Quality > Rolling > Always | GO to Pinpoint Test C |
| Driving Performance > Idle Quality > Rolling > Always | GO to Pinpoint Test D |
| Driving Performance > Idle Quality > Rolling > Always | GO to Pinpoint Test E |
| Driving Performance > Idle Quality > Rolling > Always | GO to Pinpoint Test F |
| Driving Performance > Idle Quality > Rolling > Intermittent | GO to Pinpoint Test A |
| Driving Performance > Idle Quality > Rolling > Intermittent | GO to Pinpoint Test B |
| Driving Performance > Idle Quality > Rolling > Intermittent | GO to Pinpoint Test C |
| Driving Performance > Idle Quality > Rolling > Intermittent | GO to Pinpoint Test D |
| Driving Performance > Idle Quality > Rolling > Intermittent | GO to Pinpoint Test E |
| Driving Performance > Idle Quality > Rolling > Intermittent | GO to Pinpoint Test F |
| Driving Performance > Idle Quality > Slow > Always | GO to Pinpoint Test A |
| Driving Performance > Idle Quality > Slow > Always | GO to Pinpoint Test B |
| Driving Performance > Idle Quality > Slow > Always | GO to Pinpoint Test C |
| Driving Performance > Idle Quality > Slow > Always | GO to Pinpoint Test D |
| Driving Performance > Idle Quality > Slow > Always | GO to Pinpoint Test E |
| Driving Performance > Idle Quality > Slow > Always | GO to Pinpoint Test F |
| Driving Performance > Idle Quality > Slow > Intermittent | GO to Pinpoint Test A |
| Driving Performance > Idle Quality > Slow > Intermittent | GO to Pinpoint Test B |
| Driving Performance > Idle Quality > Slow > Intermittent | GO to Pinpoint Test C |
| Driving Performance > Idle Quality > Slow > Intermittent | GO to Pinpoint Test D |
| Driving Performance > Idle Quality > Slow > Intermittent | GO to Pinpoint Test E |
| Driving Performance > Idle Quality > Slow > Intermittent | GO to Pinpoint Test F |
| Driving Performance > Idle Quality > Slow Return > Always | GO to Pinpoint Test A |
| Driving Performance > Idle Quality > Slow Return > Always | GO to Pinpoint Test B |
| Driving Performance > Idle Quality > Slow Return > Always | GO to Pinpoint Test C |
| Driving Performance > Idle Quality > Slow Return > Always | GO to Pinpoint Test D |
| Driving Performance > Idle Quality > Slow Return > Always | GO to Pinpoint Test E |
| Driving Performance > Idle Quality > Slow Return > Always | GO to Pinpoint Test F |
| Driving Performance > Idle Quality > Slow Return > Intermittent | GO to Pinpoint Test A |
| Driving Performance > Idle Quality > Slow Return > Intermittent | GO to Pinpoint Test B |
| Driving Performance > Idle Quality > Slow Return > Intermittent | GO to Pinpoint Test C |
| Driving Performance > Idle Quality > Slow Return > Intermittent | GO to Pinpoint Test D |
| Driving Performance > Idle Quality > Slow Return > Intermittent | GO to Pinpoint Test E |
| Driving Performance > Idle Quality > Slow Return > Intermittent | GO to Pinpoint Test F |
| Driving Performance > Idle Quality > Rough > Always | GO to Pinpoint Test A |
| Driving Performance > Idle Quality > Rough > Always | GO to Pinpoint Test B |
| Driving Performance > Idle Quality > Rough > Always | GO to Pinpoint Test C |
| Driving Performance > Idle Quality > Rough > Always | GO to Pinpoint Test D |
| Driving Performance > Idle Quality > Rough > Always | GO to Pinpoint Test E |
| Driving Performance > Idle Quality > Rough > Always | GO to Pinpoint Test F |
| Driving Performance > Idle Quality > Rough > Intermittent | GO to Pinpoint Test A |
| Driving Performance > Idle Quality > Rough > Intermittent | GO to Pinpoint Test B |
| Driving Performance > Idle Quality > Rough > Intermittent | GO to Pinpoint Test C |
| Driving Performance > Idle Quality > Rough > Intermittent | GO to Pinpoint Test D |
| Driving Performance > Idle Quality > Rough > Intermittent | GO to Pinpoint Test E |
| Driving Performance > Idle Quality > Rough > Intermittent | GO to Pinpoint Test F |
| Driving Performance > Idle Quality > Stationary Elevated Idle Control > Inoperative | GO to Pinpoint Test A |
| Driving Performance > Idle Quality > Stationary Elevated Idle Control > Inoperative | GO to Pinpoint Test B |
| Driving Performance > Idle Quality > Stationary Elevated Idle Control > Inoperative | GO to Pinpoint Test C |
| Driving Performance > Idle Quality > Stationary Elevated Idle Control > Inoperative | GO to Pinpoint Test D |
| Driving Performance > Idle Quality > Stationary Elevated Idle Control > Inoperative | GO to Pinpoint Test E |
| Driving Performance > Idle Quality > Stationary Elevated Idle Control > Inoperative | GO to Pinpoint Test F |
| Driving Performance > Idle Quality > Stationary Elevated Idle Control > Performance/Function | GO to Pinpoint Test A |
| Driving Performance > Idle Quality > Stationary Elevated Idle Control > Performance/Function | GO to Pinpoint Test B |
| Driving Performance > Idle Quality > Stationary Elevated Idle Control > Performance/Function | GO to Pinpoint Test C |
| Driving Performance > Idle Quality > Stationary Elevated Idle Control > Performance/Function | GO to Pinpoint Test D |
| Driving Performance > Idle Quality > Stationary Elevated Idle Control > Performance/Function | GO to Pinpoint Test E |
| Driving Performance > Idle Quality > Stationary Elevated Idle Control > Performance/Function | GO to Pinpoint Test F |
| Driving Performance > Stalls/Quits > At Idle > Always | GO to Pinpoint Test A |
| Driving Performance > Stalls/Quits > At Idle > Always | GO to Pinpoint Test B |
| Driving Performance > Stalls/Quits > At Idle > Always | GO to Pinpoint Test C |
| Driving Performance > Stalls/Quits > At Idle > Always | GO to Pinpoint Test D |
| Driving Performance > Stalls/Quits > At Idle > Always | GO to Pinpoint Test E |
| Driving Performance > Stalls/Quits > At Idle > Always | GO to Pinpoint Test F |
| Driving Performance > Stalls/Quits > At Idle > Intermittent | GO to Pinpoint Test A |
| Driving Performance > Stalls/Quits > At Idle > Intermittent | GO to Pinpoint Test B |
| Driving Performance > Stalls/Quits > At Idle > Intermittent | GO to Pinpoint Test C |
| Driving Performance > Stalls/Quits > At Idle > Intermittent | GO to Pinpoint Test D |
| Driving Performance > Stalls/Quits > At Idle > Intermittent | GO to Pinpoint Test E |
| Driving Performance > Stalls/Quits > At Idle > Intermittent | GO to Pinpoint Test F |
| Driving Performance > Stalls/Quits > Acceleration > Always | GO to Pinpoint Test A |
| Driving Performance > Stalls/Quits > Acceleration > Always | GO to Pinpoint Test B |
| Driving Performance > Stalls/Quits > Acceleration > Always | GO to Pinpoint Test C |
| Driving Performance > Stalls/Quits > Acceleration > Always | GO to Pinpoint Test D |
| Driving Performance > Stalls/Quits > Acceleration > Always | GO to Pinpoint Test E |
| Driving Performance > Stalls/Quits > Acceleration > Always | GO to Pinpoint Test F |
| Driving Performance > Stalls/Quits > Acceleration > Intermittent | GO to Pinpoint Test A |
| Driving Performance > Stalls/Quits > Acceleration > Intermittent | GO to Pinpoint Test B |
| Driving Performance > Stalls/Quits > Acceleration > Intermittent | GO to Pinpoint Test C |
| Driving Performance > Stalls/Quits > Acceleration > Intermittent | GO to Pinpoint Test D |
| Driving Performance > Stalls/Quits > Acceleration > Intermittent | GO to Pinpoint Test E |
| Driving Performance > Stalls/Quits > Acceleration > Intermittent | GO to Pinpoint Test F |
| Driving Performance > Stalls/Quits > Cruise/ Steady Speed > Always | GO to Pinpoint Test A |
| Driving Performance > Stalls/Quits > Cruise/ Steady Speed > Always | GO to Pinpoint Test B |
| Driving Performance > Stalls/Quits > Cruise/ Steady Speed > Always | GO to Pinpoint Test C |
| Driving Performance > Stalls/Quits > Cruise/ Steady Speed > Always | GO to Pinpoint Test D |
| Driving Performance > Stalls/Quits > Cruise/ Steady Speed > Always | GO to Pinpoint Test E |
| Driving Performance > Stalls/Quits > Cruise/ Steady Speed > Always | GO to Pinpoint Test F |
| Driving Performance > Stalls/Quits > Cruise/ Steady Speed > Intermittent | GO to Pinpoint Test A |
| Driving Performance > Stalls/Quits > Cruise/ Steady Speed > Intermittent | GO to Pinpoint Test B |
| Driving Performance > Stalls/Quits > Cruise/ Steady Speed > Intermittent | GO to Pinpoint Test C |
| Driving Performance > Stalls/Quits > Cruise/ Steady Speed > Intermittent | GO to Pinpoint Test D |
| Driving Performance > Stalls/Quits > Cruise/ Steady Speed > Intermittent | GO to Pinpoint Test E |
| Driving Performance > Stalls/Quits > Cruise/ Steady Speed > Intermittent | GO to Pinpoint Test F |
| Driving Performance > Hesitates/Stumble > Acceleration > Always | GO to Pinpoint Test A |
| Driving Performance > Hesitates/Stumble > Acceleration > Always | GO to Pinpoint Test B |
| Driving Performance > Hesitates/Stumble > Acceleration > Always | GO to Pinpoint Test C |
| Driving Performance > Hesitates/Stumble > Acceleration > Always | GO to Pinpoint Test D |
| Driving Performance > Hesitates/Stumble > Acceleration > Always | GO to Pinpoint Test E |
| Driving Performance > Hesitates/Stumble > Acceleration > Always | GO to Pinpoint Test F |
| Driving Performance > Hesitates/Stumble > Acceleration > Intermittent | GO to Pinpoint Test A |
| Driving Performance > Hesitates/Stumble > Acceleration > Intermittent | GO to Pinpoint Test B |
| Driving Performance > Hesitates/Stumble > Acceleration > Intermittent | GO to Pinpoint Test C |
| Driving Performance > Hesitates/Stumble > Acceleration > Intermittent | GO to Pinpoint Test D |
| Driving Performance > Hesitates/Stumble > Acceleration > Intermittent | GO to Pinpoint Test E |
| Driving Performance > Hesitates/Stumble > Acceleration > Intermittent | GO to Pinpoint Test F |
| Driving Performance > Hesitates/Stumble > Cruise/ Steady Speed > Always | GO to Pinpoint Test A |
| Driving Performance > Hesitates/Stumble > Cruise/ Steady Speed > Always | GO to Pinpoint Test B |
| Driving Performance > Hesitates/Stumble > Cruise/ Steady Speed > Always | GO to Pinpoint Test C |
| Driving Performance > Hesitates/Stumble > Cruise/ Steady Speed > Always | GO to Pinpoint Test D |
| Driving Performance > Hesitates/Stumble > Cruise/ Steady Speed > Always | GO to Pinpoint Test E |
| Driving Performance > Hesitates/Stumble > Cruise/ Steady Speed > Always | GO to Pinpoint Test F |
| Driving Performance > Hesitates/Stumble > Cruise/ Steady Speed > Intermittent | GO to Pinpoint Test A |
| Driving Performance > Hesitates/Stumble > Cruise/ Steady Speed > Intermittent | GO to Pinpoint Test B |
| Driving Performance > Hesitates/Stumble > Cruise/ Steady Speed > Intermittent | GO to Pinpoint Test C |
| Driving Performance > Hesitates/Stumble > Cruise/ Steady Speed > Intermittent | GO to Pinpoint Test D |
| Driving Performance > Hesitates/Stumble > Cruise/ Steady Speed > Intermittent | GO to Pinpoint Test E |
| Driving Performance > Hesitates/Stumble > Cruise/ Steady Speed > Intermittent | GO to Pinpoint Test F |
| Driving Performance > Engine Surge > At Idle > Always | GO to Pinpoint Test A |
| Driving Performance > Engine Surge > At Idle > Always | GO to Pinpoint Test B |
| Driving Performance > Engine Surge > At Idle > Always | GO to Pinpoint Test C |
| Driving Performance > Engine Surge > At Idle > Always | GO to Pinpoint Test D |
| Driving Performance > Engine Surge > At Idle > Always | GO to Pinpoint Test E |
| Driving Performance > Engine Surge > At Idle > Always | GO to Pinpoint Test F |
| Driving Performance > Engine Surge > At Idle > Intermittent | GO to Pinpoint Test A |
| Driving Performance > Engine Surge > At Idle > Intermittent | GO to Pinpoint Test B |
| Driving Performance > Engine Surge > At Idle > Intermittent | GO to Pinpoint Test C |
| Driving Performance > Engine Surge > At Idle > Intermittent | GO to Pinpoint Test D |
| Driving Performance > Engine Surge > At Idle > Intermittent | GO to Pinpoint Test E |
| Driving Performance > Engine Surge > At Idle > Intermittent | GO to Pinpoint Test F |
| Driving Performance > Engine Surge > Acceleration > Always | GO to Pinpoint Test A |
| Driving Performance > Engine Surge > Acceleration > Always | GO to Pinpoint Test B |
| Driving Performance > Engine Surge > Acceleration > Always | GO to Pinpoint Test C |
| Driving Performance > Engine Surge > Acceleration > Always | GO to Pinpoint Test D |
| Driving Performance > Engine Surge > Acceleration > Always | GO to Pinpoint Test E |
| Driving Performance > Engine Surge > Acceleration > Always | GO to Pinpoint Test F |
| Driving Performance > Engine Surge > Acceleration > Intermittent | GO to Pinpoint Test A |
| Driving Performance > Engine Surge > Acceleration > Intermittent | GO to Pinpoint Test B |
| Driving Performance > Engine Surge > Acceleration > Intermittent | GO to Pinpoint Test C |
| Driving Performance > Engine Surge > Acceleration > Intermittent | GO to Pinpoint Test D |
| Driving Performance > Engine Surge > Acceleration > Intermittent | GO to Pinpoint Test E |
| Driving Performance > Engine Surge > Acceleration > Intermittent | GO to Pinpoint Test F |
| Driving Performance > Engine Surge > Cruise/ Steady Speed > Always | GO to Pinpoint Test A |
| Driving Performance > Engine Surge > Cruise/ Steady Speed > Always | GO to Pinpoint Test B |
| Driving Performance > Engine Surge > Cruise/ Steady Speed > Always | GO to Pinpoint Test C |
| Driving Performance > Engine Surge > Cruise/ Steady Speed > Always | GO to Pinpoint Test D |
| Driving Performance > Engine Surge > Cruise/ Steady Speed > Always | GO to Pinpoint Test E |
| Driving Performance > Engine Surge > Cruise/ Steady Speed > Always | GO to Pinpoint Test F |
| Driving Performance > Engine Surge > Cruise/ Steady Speed > Intermittent | GO to Pinpoint Test A |
| Driving Performance > Engine Surge > Cruise/ Steady Speed > Intermittent | GO to Pinpoint Test B |
| Driving Performance > Engine Surge > Cruise/ Steady Speed > Intermittent | GO to Pinpoint Test C |
| Driving Performance > Engine Surge > Cruise/ Steady Speed > Intermittent | GO to Pinpoint Test D |
| Driving Performance > Engine Surge > Cruise/ Steady Speed > Intermittent | GO to Pinpoint Test E |
| Driving Performance > Engine Surge > Cruise/ Steady Speed > Intermittent | GO to Pinpoint Test F |
| Driving Performance > Engine Surge > Deceleration > Always | GO to Pinpoint Test A |
| Driving Performance > Engine Surge > Deceleration > Always | GO to Pinpoint Test B |
| Driving Performance > Engine Surge > Deceleration > Always | GO to Pinpoint Test C |
| Driving Performance > Engine Surge > Deceleration > Always | GO to Pinpoint Test D |
| Driving Performance > Engine Surge > Deceleration > Always | GO to Pinpoint Test E |
| Driving Performance > Engine Surge > Deceleration > Always | GO to Pinpoint Test F |
| Driving Performance > Engine Surge > Deceleration > Intermittent | GO to Pinpoint Test A |
| Driving Performance > Engine Surge > Deceleration > Intermittent | GO to Pinpoint Test B |
| Driving Performance > Engine Surge > Deceleration > Intermittent | GO to Pinpoint Test C |
| Driving Performance > Engine Surge > Deceleration > Intermittent | GO to Pinpoint Test D |
| Driving Performance > Engine Surge > Deceleration > Intermittent | GO to Pinpoint Test E |
| Driving Performance > Engine Surge > Deceleration > Intermittent | GO to Pinpoint Test F |