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Global Customer Symptom Code (GCSC) Chart

Diagnostics in this service information assume a certain skill level and knowledge of Ford-specific diagnostic practices.

Symptom Action
Comfort and Entertainment > Audio > Radio FM > Sound Quality GO to Pinpoint Test D 
Driver Aid and Information > Warning Indicators/Messages/Chimes > Charging System > Stays On GO to Pinpoint Test A 
Driver Aid and Information > Warning Indicators/Messages/Chimes > Charging System > Stays On GO to Pinpoint Test B 
Driver Aid and Information > Warning Indicators/Messages/Chimes > Charging System > Stays On GO to Pinpoint Test K 
Start/Run/Move > Noise > Running/Standing > Always GO to Pinpoint Test C 
Start/Run/Move > Noise > Running/Standing > Always GO to Pinpoint Test G