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Symptom Chart(s)

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Symptom Chart: Starting System 

Diagnostics in this manual assume a certain skill level and knowledge of Ford-specific diagnostic practices. REFER to: Diagnostic Methods .

Symptom Chart 

Condition Possible Sources Actions
The engine does not crank Refer to the Pinpoint Test. GO to Pinpoint Test A 
The engine cranks slowly Refer to the Pinpoint Test. PERFORM the starter system component test. REFER to Starter Motor - Positive Circuit Test in this section.
The engine cranks but will not start Fuses
PCM
Fuel pump
Fuel pump relay
Run/start relay
Starter
Wiring
Refer to Powertrain Control/Emissions Diagnosis (PC/ED) manual.
Unusual starter noise Refer to the Pinpoint Test. GO to Pinpoint Test B 
The starter spins but the engine does not crank Starter motor INSPECT the starter motor mounting and engagement. REPAIR as necessary.
Damaged flexplate INSPECT the flexplate for damaged, missing or worn teeth. REPAIR as necessary.
The starter does not disengage from the flexplate Starter relay
Wiring, terminals or connectors
REMOVE the starter relay. If the engine stops cranking, INSTALL a new relay. If the engine continues to crank, REPAIR circuit CDC35 (BU/WH) for a short to voltage.
The remote start is inoperative Remote start feature not enabled
Passive Key
Hood switch input
PCM
Wiring, terminals or connectors
REFER to: LOCKS, LATCHES AND ENTRY SYSTEMS .
The remote start has poor range performance Passive Key or battery
After market systems
High power devices
TV/radio transmission towers
RTM
Diagnose The RKE Transmitter Has Poor Range Performance, REFER to: LOCKS, LATCHES AND ENTRY SYSTEMS .

Symptom Chart: Auto-Start-Stop System 

Diagnostics in this manual assume a certain skill level and knowledge of Ford-specific diagnostic practices. REFER to: Diagnostic Methods .

Symptom Chart 

Condition Possible Sources Actions
Auto-Start-Stop System is inoperative or does not operate correctly One or more required criteria required for Auto-start-stop operation has not been met. REFER to owners manual Refer to Powertrain Control/Emissions Diagnosis (PC/ED) manual. for proper system operation.
Electronic Control Modules RETRIEVE all Continuous Memory Diagnostic Trouble Codes (CMDTCs).
For PCM Diagnostic Trouble Codes (DTCs), REFER to PCM DTC Chart in this section.
For BCM Diagnostic Trouble Codes (DTCs), REFER to BCM DTC Chart in this section.
For all other Diagnostic Trouble Codes (DTCs), REFER to: Diagnostic Trouble Code Charts .
Vehicle Battery Refer to Powertrain Control/Emissions Diagnosis (PC/ED) manual. Section 3 Symptom Charts.
Auto-Start-Stop System cannot be disabled by driver Wiring, terminals or connectors
Auto-start-stop disable switch
FCIM
Refer to Wiring Diagrams Cell 40 for schematic and connector information.
REFER to BCM DTC Chart in this section.
Refer to the appropriate section for the procedure.
All Other concerns -- Refer to Powertrain Control/Emissions Diagnosis (PC/ED) manual.