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Global Customer Symptom Code (GCSC) Chart

WARNING: This page is about a different car, the 2021 Ford F-150. However, it is still accessible from the selected car via links, so may be relevant.

Diagnostics in this service information assume a certain skill level and knowledge of Ford-specific diagnostic practices. REFER to: Diagnostic Methods .

Global Customer Symptom Code Chart 

Customer Symptom Action
Fit/Finish/Body > Water Leak > Passenger Area > Appearance GO to Pinpoint Test A 
Fit/Finish/Body > Water Leak > Passenger Area > Appearance GO to Pinpoint Test B 
Fit/Finish/Body > Water Leak > Passenger Area > Appearance GO to Pinpoint Test G 
Fit/Finish/Body > Water Leak > Cargo/Bed Area > Appearance GO to Pinpoint Test E 
Fit/Finish/Body > Noise > Instrument Panel > Always GO to Pinpoint Test F 
Fit/Finish/Body > Noise > Floor > Always GO to Pinpoint Test E 
Fit/Finish/Body > Noise > Door > Always GO to Pinpoint Test F 
Fit/Finish/Body > Noise > Wind > Always GO to Pinpoint Test C 
Fit/Finish/Body > Noise > Wind > Always GO to Pinpoint Test D 
Fit/Finish/Body > Noise > Wind > Always GO to Pinpoint Test H 
Fit/Finish/Body > Noise > Wind > Always GO to Pinpoint Test J 
Lighting/Glass/Vision > Mirror > Side > Loose/Attachment GO to Pinpoint Test H 
Lighting/Glass/Vision > Mirror > Side > Loose/Attachment GO to Pinpoint Test I