Symptom Chart: Adaptive Cruise Control

WARNING: This page is about a different car, the 2016 Ford Edge. However, it is still accessible from the selected car via links, so may be relevant.

Diagnostics in this article assume a certain skill level and knowledge of Ford-specific diagnostic practices. REFER to: Diagnostic Methods .

Condition	Possible Sources	Actions
The adaptive cruise control is inoperative - without adaptive steering	Refer to the Pinpoint Test	GO to Pinpoint Test A
The adaptive cruise control is inoperative - with adaptive steering	Refer to the Pinpoint Test	GO to Pinpoint Test B
The cruise control switch is inoperative/does not operate correctly - without adaptive steering	Refer to the Pinpoint Test	GO to Pinpoint Test A
The cruise control switch is inoperative/does not operate correctly - with adaptive steering	Refer to the Pinpoint Test	GO to Pinpoint Test B
The adaptive cruise control does not function in rain or snow conditions	Refer to the Pinpoint Test	GO to Pinpoint Test H
ADAPTIVE CRUISE NOT AVAILABLE SENSOR BLOCKED SEE MANUAL message in the IPC message center	Refer to the Pinpoint Test	GO to Pinpoint Test H
The adaptive cruise control indicator lamp is never/ always on	Wiring, terminals and connectors PCM IPC	REFER to: Instrumentation, Message Center and Warning Chimes .
Unexpected adaptive cruise control braking	CCM Front bumper cover	The adaptive cruise control system can occasionally detect and respond to out-of path vehicles, especially on curves, entry/exit ramps or when changing lanes. CHECK the CCM and front bumper cover for damage. RETEST the adaptive cruise control system.
Lack of adaptive cruise control braking	CCM Front bumper cover	The adaptive cruise control system may not detect and respond to vehicles performing close cut-ins or on tight curves (especially for vehicles on the passenger side) due to limited CCM field of view. CHECK the CCM and front bumper cover for damage. If no damage is observed, RETEST the adaptive cruise control system.
Noise during adaptive cruise control braking	Low speeds Brake concern	The driver can detect some noise at low speeds when adaptive cruise control braking occurs. If braking noise continues, REFER to: Brake System .
The cruise control cannot set above 105 kmh (65 mph), 113 kmh (70 mph), 121 kmh (75 mph), or 129 kmh (80 mph)	A MyKey ® restricted key is in use and MyKey ® max speed limiter is turned on	VERIFY whether a MyKey ® restricted key is in use. With an admin key, VERIFY if MyKey ® max speed limiter is turned on. REFER to the Owner's Literature. If necessary, VERIFY cruise control normal operation with an admin key.