Information System And Entertainment System - Am/Fm/Cd/Sync (Except Hybrid)

• Specifications
  • Specifications
• Description and Operation
  • Information and Entertainment System - Component Location
  • Information and Entertainment System - Overview
    • 4.2-Inch (107 mm) Screen, 6 Speakers
  • Information and Entertainment System - System Operation and Component Description
    • System Operation
      • Information and Entertainment System
        • System Diagram - Without Active Noise Control
        • System Diagram - Active Noise Control
        • Network Message Chart
        • Accessory Delay Feature
        • Active Noise Control
        • AM/FM Radio
        • Audible Prompts
        • Audio Extended Play Mode
        • Audio Input Jack Mode
        • Battery Load Shed
        • Bluetooth Mode
        • MyKey® Audio Operation
        • Satellite Radio
        • Speed Compensated Volume
        • Steering Wheel Switch Function
        • SYNC® System
        • SYNC® Traffic, Directions and Information
        • USB Audio Mode
        • Voice Recognition
    • Component Description
      • ACM
      • Antenna
      • APIM
      • Audio Input Jack
      • DACMC
      • FCDIM
      • FCIM
      • GPSM
      • Microphone
      • Noise Cancellation Microphones
      • Steering Wheel Switches
      • USB Port
• Diagnosis and Testing
  • Information and Entertainment System
    • DTC Chart: ACM
    • DTC Chart: APIM
    • DTC Chart: DACMC
    • DTC Chart: FCDIM
    • DTC Chart: FCIM
    • DTC Chart: GPSM
    • DTC Chart: SCCM
    • Symptom Chart(s)
      • Symptom Chart - General Audio System
      • Symptom Chart - Satellite Radio
      • Symptom Chart - Sound Quality
      • Symptom Chart - SYNC® System
    • Pinpoint Tests
      • PINPOINT TEST A: Poor Reception - AM/FM
        • Notes
        • Normal Operation and Fault Conditions
        • Possible Sources
        • Poor Reception - Am (Amplitude Modulation)/Fm (Frequency Modulation)
      • PINPOINT TEST B: The Satellite Radio Is Inoperative, Has Poor Reception, or No Sound
        • Normal Operation and Fault Conditions
        • Possible Sources
        • The Satellite Radio Is Inoperative, Has Poor Reception, Or No Sound
      • PINPOINT TEST C: The Speed Compensated Volume Does Not Operate Correctly
        • Normal Operation and Fault Conditions
        • Possible Sources
        • The Speed Compensated Volume Does Not Operate Correctly
      • PINPOINT TEST D: A Loud, Low Frequency Noise Is Heard From The Audio System With The Audio System Off
        • Normal Operation and Fault Conditions
        • Possible Sources
        • Visual Inspection and Diagnostic Pre-checks
        • A Loud, Low Frequency Noise Is Heard From The Audio System With The Audio System Off
      • PINPOINT TEST E: Poor Sound Quality Or Distorted Sound From One Or More Speakers (Not All Speakers)
        • Normal Operation and Fault Conditions
        • Possible Sources
        • Visual Inspection and Diagnostic Pre-checks
        • Poor Sound Quality Or Distorted Sound From One Or More Speakers (Not All Speakers)
      • PINPOINT TEST F: No Sound From All Speakers
        • Notes
        • Normal Operation and Fault Conditions
        • Possible Sources
        • No Sound From All Speakers
      • PINPOINT TEST G: Poor Or No Sound From All The Door Speakers (With Active Noise Control)
        • Notes
        • Possible Sources
        • Poor Or No Sound From All The Door Speakers (With Active Noise Control)
      • PINPOINT TEST H: The Left Front (LF) Door Speaker Is Inoperative
        • Notes
        • Normal Operation and Fault Conditions
        • Possible Sources
        • The Left Front (LF) Door Speaker Is Inoperative
      • PINPOINT TEST I: The Left Front (LF) Tweeter Speaker Is Inoperative
        • Notes
        • Normal Operation and Fault Conditions
        • Possible Sources
        • The Left Front (LF) Tweeter Speaker Is Inoperative
      • PINPOINT TEST J: The Right Front (RF) Door Speaker Is Inoperative
        • Notes
        • Normal Operation and Fault Conditions
        • Possible Sources
        • The Right Front (RF) Door Speaker Is Inoperative
      • PINPOINT TEST K: The Right Front (RF) Tweeter Speaker Is Inoperative
        • Notes
        • Normal Operation and Fault Conditions
        • Possible Sources
        • The Right Front (RF) Tweeter Speaker Is Inoperative
      • PINPOINT TEST L: The Right Rear (RR) Door Speaker Is Inoperative
        • Notes
        • Normal Operation and Fault Conditions
        • Possible Sources
        • The Right Rear (RR) Door Speaker Is Inoperative
      • PINPOINT TEST M: The Left Rear (LR) Door Speaker Is Inoperative
        • Notes
        • Normal Operation and Fault Conditions
        • Possible Sources
        • The Left Rear (LR) Door Speaker Is Inoperative
      • PINPOINT TEST N: Poor Quality, Distorted, Or No Sound While In SYNC® Mode
        • Notes
        • Normal Operation and Fault Conditions
        • Possible Sources
        • Poor Quality, Distorted, Or No Sound While In Sync® Mode
      • PINPOINT TEST O: The SYNC® System Is Inoperative (No Response Is Received From Phone, Voice, And Media Inputs)
        • Notes
        • Normal Operation and Fault Conditions
        • Possible Sources
        • The Sync® System Is Inoperative (No Response Is Received From Phone, Voice, And Media Inputs)
      • PINPOINT TEST P: All SYNC® Services Features Are Inoperative Or Inaccurate (Traffic, Directions, And Information)
        • Normal Operation and Fault Conditions
        • Possible Sources
        • All Sync® Services Features Are Inoperative Or Inaccurate (Traffic, Directions, And Information)
      • PINPOINT TEST Q: The SYNC® System Voice Or Tone Prompts, Text-To-Speech (TTS) Feature, Or Ringtones Are Inoperative Or Do Not Operate Correctly
        • Notes
        • Normal Operation and Fault Conditions
        • Possible Sources
        • The Sync® System Voice Or Tone Prompts, Text-To-Speech (TTS) Feature, Or Ringtones Are Inoperative Or Do Not Operate Correctly
      • PINPOINT TEST R: The Voice Recognition Is Inoperative or Does Not Operate Correctly
        • Notes
        • Normal Operation and Fault Conditions
        • Possible Sources
        • The Voice Recognition Is Inoperative Or Does Not Operate Correctly
      • PINPOINT TEST S: The Audio Input Jack Is Inoperative Or Has Poor Sound Quality
        • Notes
        • Normal Operation and Fault Conditions
        • Possible Sources
        • Visual Inspection and Diagnostic Pre-checks
        • The Audio Input Jack Is Inoperative Or Has Poor Sound Quality
      • PINPOINT TEST T: The USB Port Is Inoperative Or Does Not Operate Correctly
        • Normal Operation and Fault Conditions
        • Possible Sources
        • The USB (Universal Serial Bus) Port Is Inoperative Or Does Not Operate Correctly
      • PINPOINT TEST U: Unable To Pair Bluetooth Device
        • Normal Operation and Fault Conditions
        • Possible Sources
        • Unable To Pair BLUETOOTH Device
      • PINPOINT TEST V: The RH Steering Wheel Switches Are Inoperative Or Do Not Operate Correctly
        • Notes
        • Normal Operation and Fault Conditions
        • Possible Sources
        • Visual Inspection and Diagnostic Pre-checks
        • The RH (Right-Hand) Steering Wheel Switches Are Inoperative Or Do Not Operate Correctly
      • PINPOINT TEST W: The Audio System Does Not Operate Correctly From The FCIM
        • Normal Operation and Fault Conditions
        • Possible Sources
        • The Audio System Does Not Operate Correctly From The FCIM (Front Controls Interface Module)
      • PINPOINT TEST X: The FCDIM Is Inoperative Or Does Not Operate Correctly
        • Notes
        • Normal Operation and Fault Conditions
        • Possible Sources
        • The FCDIM (Front Control/Display Interface Module) Is Inoperative Or Does Not Operate Correctly
      • PINPOINT TEST Y: B116A:01, B117A:01 Or B13F5:01
        • Notes
        • Possible Sources
        • B116A:01, B117A:01 Or B13F5:01
      • Pinpoint Test Z: B12CA:11, B12CA:15, B12CB:11, Or B12CB:15
        • Notes
        • Normal Operation and Fault Conditions
        • Possible Sources
        • B12CA:11, B12CA:15, B12CB:11, Or B12CB:15
      • Pinpoint Test Aa: U0100:00
        • Notes
        • Possible Sources
        • U0100:00
      • Pinpoint Test Ab: U0140:00
        • Notes
        • Possible Sources
        • U0140:00
      • Pinpoint Test Ac: U0155:00
        • Notes
        • Possible Sources
        • U0155:00
      • Pinpoint Test Ad: U0184:00
        • Notes
        • Possible Sources
        • U0184:00
      • Pinpoint Test AE: U0237:00
        • Notes
        • Possible Sources
        • U0237:00
      • Pinpoint Test AF: U0253:00
        • Normal Operation and Fault Conditions
        • Possible Source
        • U0253:00
      • Pinpoint Test Ag: U0256:00
        • Notes
        • Possible Sources
        • U0256:00
      • Pinpoint Test Ah: U0257:00
        • Notes
        • Possible Sources
        • U0257:00
      • Pinpoint Test Ai: U1000:00
        • Notes
        • Possible Sources
        • U1000:00
      • Pinpoint Test AJ: U3000:96
        • Normal Operation and Fault Conditions
        • Possible Sources
        • U3000:96
      • Pinpoint Test AK: U3003:16
        • Notes
        • Possible Sources
        • U3003:16
      • Pinpoint Test Al: U3003:17
        • Notes
        • Possible Sources
        • U3003:17
• General Procedures
  • SYNC Module [APIM] Programming
    • Notes
    • Activation
  • Audio Front Control Module (ACM) Self-Test
    • Activation
  • Satellite Radio Serial Number Retrieval
    • Activation
  • Reset the SYNC Module [APIM]
    • Programming
• Removal and Installation
  • Audio Front Control Module (ACM)
    • Removal
    • Installation
  • Front Controls Interface Module (FCIM)
    • Removal
    • Installation
  • Audio Unit Antenna
    • Removal
    • Installation
  • Audio Unit Antenna Cable
    • Removal
    • Installation
  • Front Door Speaker
    • Removal
    • Installation
  • Front Door Tweeter Speaker
    • Removal
    • Installation
  • Rear Door Speaker
    • Removal
    • Installation
  • Global Positioning System Module (GPSM)
    • Removal
    • Installation
  • SYNC Module [APIM]
    • Removal
    • Installation
  • SYNC Module [APIM] to Universal Serial Bus (USB) Port Cable
    • Removal
    • Installation
  • Front Control/Display Interface Module (FCDIM)
    • Removal
    • Installation
  • Digital Audio Control Module C (DACMC)
    • Removal
    • Installation
  • Audio Input Socket
    • Removal
    • Installation
  • Voice Microphone
    • Removal
    • Installation
  • Noise Cancellation Microphone
    • Removal
    • Installation