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Home >> Ford >> 2013 >> Escape Titanium, AWD >> Repair and Diagnosis >> External Pages >> Different car >> Section 324 (Information System And Entertainment System - Am/Fm/Cd/Sync) >> Diagnosis And Testing >> Information and Entertainment System >> Symptom Charts >> Symptom Chart: General Audio System

Symptom Chart: General Audio System

WARNING: This page is about a different car, the 2014 Ford Escape. However, it is still accessible from the selected car via links, so may be relevant.
Condition Possible Sources Actions
A module does not respond to the diagnostic scan tool
  • Fuse
  • Wiring, terminals, or connectors
  • Module
Refer to: COMMUNICATIONS NETWORK .
See SYMPTOM CHART(S) .
 
The RH  Lower Steering Wheel Switches Are Inoperative Or Do Not Operate Correctly Refer to the PINPOINT TEST GO to PINPOINT TEST T 
The RH  Upper Steering Wheel Switches Are Inoperative Or Do Not Operate Correctly Refer to the PINPOINT TEST GO to PINPOINT TEST U 
The CD  player is inoperative or does not operate correctly
  • CD 
  • ACM 
  • INSPECT the CD  for scratches, fingerprints, a loose paper label, incorrect format, or damage. INSERT a known good CD and TEST the system.
    • If the system operates correctly, the concern was caused by a damaged CD  .
    • If the system does not operate correctly, INSTALL a new ACM 

      Refer to: AUDIO FRONT CONTROL MODULE (ACM) .

The speed compensated volume does not operate correctly Refer to the PINPOINT TEST GO to PINPOINT TEST C 
The compass is inoperative or does not operate correctly Refer to the PINPOINT TEST GO to PINPOINT TEST X 
The audio system does not operate correctly from the FCIM  Refer to the PINPOINT TEST GO to PINPOINT TEST V 
The FCIM  illumination is inoperative or does not dim
  • Illumination system concern
  • FCIM 
Refer to: INSTRUMENT PANEL CLUSTER (IPC) AND PANEL ILLUMINATION . See SYMPTOM CHART: INSTRUMENT CLUSTER AND PANEL ILLUMINATION .
The FCDIM  is inoperative or does not operate correctly Refer to the PINPOINT TEST GO to PINPOINT TEST W 
The FCDIM  illumination is inoperative or does not dim
  • Illumination system concern
  • FCDIM 
Refer to: INSTRUMENT PANEL CLUSTER (IPC) AND PANEL ILLUMINATION (413-00 Instrument Panel Cluster (IPC) and Panel Illumination, Diagnosis and Testing). SYMPTOM CHART: INSTRUMENT CLUSTER AND PANEL ILLUMINATION .
The clock does not operate correctly Refer to the PINPOINT TEST GO to PINPOINT TEST Y