Inspection and Verification
- Verify the customer concern.
- Visually inspect for obvious signs of electrical damage.VISUAL INSPECTION CHART
Electrical - Wiring, terminals or connectors
- If an obvious cause for an observed or reported concern is found, correct the cause (if possible) before proceeding to the next step.
- If the cause is not visually evident, connect the scan tool to the Data Link Connector (DLC).
- If the scan tool does not communicate with the VCM :
- check the VCM connection to the vehicle.
- check the scan tool connection to the VCM.
- refer to MODULE COMMUNICATIONS NETWORK , No Power To The Scan Tool, to diagnose no power to the scan tool.
- If the scan tool does not communicate with the vehicle:
- verify the ignition is in the ON state.
- The air bag warning indicator prove-out confirms ignition ON (other indicators may NOT prove ignition is in the ON state). If ignition does not change to the ON state, refer to STEERING COLUMN SWITCHES to diagnose no power in RUN.
- verify the scan tool operation with a known good vehicle.
- refer to MODULE COMMUNICATIONS NETWORK , Inspection and Verification to establish a scan tool session.
- verify the ignition is in the ON state.
- Carry out the network test.
- If the scan tool responds with no communication for one or more modules, refer to MODULE COMMUNICATIONS NETWORK .
- If the network test passes, retrieve and record the continuous memory DTCs.
- Clear the continuous DTCs and carry out the self-test diagnostics for the Remote Function Actuator (RFA) module.
- If the DTCs retrieved are related to the concern, go to the REMOTE FUNCTION ACTUATOR (RFA) MODULE DTC CHART .
- If no DTCs related to the concern are retrieved, GO to Symptom Chart .
NOTE:
Make sure to use the latest scan tool software release.
NOTE:
The Vehicle Communication Module (VCM) prove-out confirms power and ground from the DLC are provided to the VCM.