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DTC Charts

WARNING: This page is about a different variant/trim than selected.
NOTE: A slow-flashing LED flashes once every 2 seconds; a fast-flashing LED flashes twice every second.
TELEMATICS MODULE GREEN DIAGNOSTIC LED CHART

Diagnostic LED Data Description Action
Off No power or in sleep mode VERIFY the ignition is ON. If the concern remains, GO to Pinpoint Test AT  .
On Power present, but module not operating correctly GO to Pinpoint Test AT  .
Fast-flashing Power present, but no Controller Area Network (CAN) GO to Pinpoint Test AT  .
Slow-flashing Power present, CAN detected, operating correctly No action required. This is the normal condition for the telematics module during normal operation.
NOTE: A slow-flashing LED flashes once every 2 seconds; a fast-flashing LED flashes twice every second.
TELEMATICS MODULE RED DIAGNOSTIC LED CHART

Diagnostic LED State Description Action
Off No Global Positioning System (GPS) and no internet connection detected
NOTE: When the telematics module is powered off, both LEDs are also off. This is normal operation. This action to take only applies if the green LED is on (or flashing) but the red LED is off.
GO to Pinpoint Test AT  .
On No GPS, but internet connection is normal GO to Pinpoint Test AT  .
Fast-flashing GPS operating correctly, but no internet connection is detected GO to Pinpoint Test AT  .
Slow-flashing GPS operating correctly and internet connection is normal No action required. This is the normal condition for the telematics module during normal operation.