Inoperative Power/Memory Front Row Seats (10-18-9)
Publication date: 2010-09-27Reference number: 10-18-9
INOPERATIVE POWER/MEMORY FRONT ROW SEATS
TECHNICAL SERVICE BULLETIN
Reference Number(s): 10-18-9, Date of Issue:
September 27, 2010
| FORD: | 2009-2010 Edge |
| LINCOLN: | 2009-2010 MKX |
ISSUE
Some 2009-2010 Edge and MKX vehicles may experience a condition where the driver's power/memory seat becomes inoperative with no movement when using the power seat switch or memory 1/2-buttons. In addition, diagnostic trouble codes (DTCs) B1663, B1664, B1665, and B1666 may be present in the driver seat module (DSM). The Edge does not have power recline, B1666 would not be set.
ACTION
Follow the Service Procedure steps to correct the condition.
SERVICE PROCEDURE
- Disconnect and reconnect DSM connector number 2, or disconnect and reconnect the vehicle battery cable.
- If removing and re-inserting DSM connector number 2, or disconnecting and reconnecting the vehicle battery cable restores power seat operation, it will be necessary to reprogram the DSM. Continue to Step 2.
- If removing and re-inserting DSM connector number 2, or disconnecting and reconnecting the vehicle battery cable does not restore power seat operation, refer to the Workshop Manual, Section 501-10 for normal diagnostics.
- Reprogram the DSM to the latest calibration using IDS release 68.07 and higher or 69.01 and higher. This new calibration is not included in the VCM 2010.9 DVD. Calibration files may also be obtained at www.motorcraft.com.
WARRANTY INFORMATION
WARRANTY STATUS: Eligible Under Provisions Of New Vehicle Limited Warranty Coverage.
IMPORTANT:
Warranty coverage limits/policies are not altered by a TSB. Warranty coverage limits are determined by the identified causal part.
WARRANTY INFORMATION
| Operation | Description | Time |
|---|---|---|
| 101809A | 2009-2010 Edge, MKX: Reprogram The DSM, Includes Time To Perform Diagnosis In Service Procedure (Do Not Use With Any Other Labor Operations) | 0.4 Hr. |
DEALER CODING
| Basic Part No. | Condition Code |
|---|---|
| 14C708 | 42 |