Inspection & Verification
WARNING:
Disable air bag system before working around steering column or removing any air bag system component. See appropriate
AIR BAG RESTRAINT SYSTEMS article.
CAUTION:
When battery is disconnected, vehicle computer and memory systems may lose memory data. Driveability problems may exist until computer systems have completed a relearn cycle. See
COMPUTER RELEARN PROCEDURES article in GENERAL INFORMATION before disconnecting battery.
NOTE:
Keep driver's window rolled down during testing to avoid being locked out of vehicle.
Verify customer concern by operating door locks to duplicate condition. Visually inspect components. If inspection reveals an obvious concern which can be easily serviced, correct malfunction before continuing inspection and verification. Check the following:
Mechanical
- Faulty Keyless Entry Keypad
- Binding Locks Or Latches
Electrical
- Low Battery Charge
- Faulty Fuse(s)
- Loose Or Corroded Connectors
- Faulty GEM
- Damaged Wiring
- Damaged Transmitter
- Faulty Transmitter Batteries