Symptom Chart

WARNING: This page is about a different car, the 2005 Ford RV Cutaway, 2005 Ford Econoline, 2005 Ford E450 Super Duty, and 2005 Ford Cutaway. However, it is still accessible from the selected car via links, so may be relevant.

ENTERTAINMENT SYSTEM SYMPTOM CHART

Condition	Possible Sources	Action
The audio unit is inoperative/does not operate correctly	Central junction box (CJB) fuse(s): 3 (15A) 22 (15A) 27 (5A) Circuitry Audio unit Ignition switch	GO to PINPOINT TEST A .
The cassette player is inoperative/does not operate correctly	Audio unit	REMOVE the audio unit and SEND it to an authorized Ford audio system repair facility. TEST the system for normal operation.
The CD is inoperative/does not operate correctly	Audio unit	REMOVE the audio unit and SEND it to an authorized Ford audio system repair facility. TEST the system for normal operation.
The audio unit does not operate correctly - display is blank	CJB fuse(s): 3 (15A) 22 (15A) 27 (5A) Circuitry Audio unit	REMOVE the audio unit and SEND it to an authorized Ford audio system repair facility. TEST the system for normal operation.
Poor reception	Antenna Antenna connections Noise suppression equipment Audio unit Connections at battery, antenna, speaker leads or audio unit	GO to PINPOINT TEST B .
Poor reception - FM only	FM signal out of range	INFORM the customer of methods for obtaining the best reception.
Continuous SEEK/SCAN in AM/FM	Antenna Antenna connections Audio unit	GO to PINPOINT TEST C .
Poor quality/distorted sound from one or more speakers (not all speakers)	Speaker(s) Circuitry Audio unit	GO to PINPOINT TEST D .
Poor quality/distorted sound from all speakers	Speaker(s) Circuitry Audio unit	GO to PINPOINT TEST E .
No sound from one or more of the speakers - not all speakers	Speaker(s) Circuitry Audio unit Antenna system	GO to PINPOINT TEST F .
No sound from one or more of the speakers - video system output to the front speakers	Circuitry Audio unit Video system	GO to PINPOINT TEST G .
No sound from all speakers - video system	Video system	GO to PINPOINT TEST J .
No sound from all speakers - without the video system	Speaker(s) Circuitry Audio unit	GO to PINPOINT TEST H .
The auxiliary audio control is inoperative	CJB fuse(s): 3 (15A) 22 (15A) Video system Circuitry	GO to PINPOINT TEST I .
Loud popping sound when cycling the ignition switch	CJB fuse 27 (5A) Circuitry Audio unit	REPAIR circuit 1000 (RD/BK). TEST the system for normal operation.
The video system is inoperative/does not operate correctly	Video system	GO to PINPOINT TEST J .
The video cassette player (VCP) is inoperative/does not operate correctly	Video system	CONTACT an authorized Ford audio repair facility for further diagnostic assistance.
The video display is inoperative/does not operate correctly	Video system	GO to PINPOINT TEST K .
The VCP is inoperative/does not operate correctly - video system remote control does not operate correctly	Video system	INSTALL new batteries in the remote control. If the concern is still present, CONTACT an authorized Ford audio repair facility for further diagnostic test procedures.
No video - sound OK	Video system	CONTACT an authorized Ford audio repair facility for further diagnostic assistance.
Dim video - audio OK	Video system	CONTACT an authorized Ford audio repair facility for further diagnostic assistance.
No sound - video OK	Video system	CONTACT an authorized Ford audio repair facility for further diagnostic assistance.
Snowy video - poor audio	Video system	CONTACT an authorized Ford audio repair facility for further diagnostic assistance.
Snowy video - audio OK	Video system	CONTACT an authorized Ford audio repair facility for further diagnostic assistance.
The auxiliary video input is inoperative	Video system	CONTACT an authorized Ford audio repair facility for further diagnostic assistance.