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Home >> Dodge and Ram >> 2002 >> Durango Base, 5.9 Z, 4WD, Part Time >> Repair and Diagnosis >> Body & Frame >> Body, Cab Control Systems >> Body Control Modules >> Symptom Tests >> Instrument Cluster >> All Gauges Not Operating

All Gauges Not Operating

Possible Causes:

CAUTION: Always turn ignition off before disconnecting or connecting any control module connector. Failure to do so could result in damage to control module.
NOTE: Ensure vehicle being tested has a fully charged battery. If it does not, false symptoms may occur.
NOTE: For component location, see appropriate illustration under COMPONENT LOCATIONS  . For terminal identification, see appropriate illustration under CONNECTOR IDENTIFICATION  . For circuit and wire color identification, see WIRING DIAGRAMS  . For component removal and installation procedures, see appropriate component under REMOVAL & INSTALLATION  .

Testing:

  1. Turn ignition off. Connect DRBIII(R) to DLC. Turn ignition on. Using the DRBIII(R), select SYSTEM MONITORS, then J1850 MODULE SCAN. Does the DRBIII(R) display MIC PRESENT ON THE BUS? If yes, go to next step. If no, diagnose any COMMUNICATION DTCs and symptoms. See DIAGNOSTIC TROUBLE CODE DEFINITIONS  and SYMPTOM IDENTIFICATION  .
  2. Using the DRBIII(R), select BODY, MIC, then MODULE DISPLAY. Does the DRBIII(R) display NO RESPONSE FROM MIC? If yes, go to BUS +/- SIGNALS OPEN OR NO RESPONSE FROM INSTRUMENT CLUSTER  under COMMUNICATION. If no, go to next step.
  3. Using the DRBIII(R), select BODY, MIC, SYSTEM TESTS, then PCM MONITOR. Does the DRBIII(R) display PCM INACTIVE ON THE BUS? If yes, go to NO RESPONSE FROM PCM (PCI BUS)  under COMMUNICATION. If no, go to next step.
  4. Turn ignition off. Remove and inspect Instrument Panel Junction Block Fuse No. 14 (10-amp). If fuse is open, replace with a known-good fuse and turn ignition on, then off. Remove and inspect the fuse. Is the fuse open? If yes, repair Fused Ignition Switch Output circuit for a short to ground. Perform BODY VERIFICATION TEST  under VERIFICATION TESTS. If no, go to next step.
  5. Reinstall fuse. Disconnect Instrument Cluster C1 harness connector. Using a 12-volt test light connected to 12 volts, probe Instrument Cluster C1 harness connector terminals No. 4 and 5. Does test light illuminate brightly on both circuits? If yes, go to next step. If no, repair open in Ground circuit(s). Perform BODY VERIFICATION TEST  under VERIFICATION TESTS.
  6. Ensure battery is fully charged. Turn ignition on. Measure voltage on Instrument Cluster C1 harness connector terminal No. 7. Is voltage more than 10.5 volts? If yes, replace Instrument Cluster. Perform BODY VERIFICATION TEST  under VERIFICATION TESTS. If no, repair open in Ignition Switch Output circuit. Perform BODY VERIFICATION TEST  under VERIFICATION TESTS.
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