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All Doors Fail To Unlock From One Switch

  1. Connect scan tool to Data Link Connector (DLC). Turn ignition switch to ON position. Read and record any DTCs present. If scan tool displayed any Power Door Lock (PDL) switch related DTCs, go to appropriate procedure for DTC message(s) displayed. See SYMPTOM INDEX DIRECTORY  table. If scan tool does not display any PDL related DTCs, go to next step.
  2. On Dakota 2-door models, go to step  5 . On all models except Dakota 2-door, go to next step.
  3. Actuate all PDL switches to lock and unlock doors. If driver's PDL switch locked and unlocked doors correctly, replace passenger's PDL switch. Perform BODY VERIFICATION TEST  . If driver's door PDL switch does not lock and unlock correctly, go to next step.
  4. Turn ignition switch to OFF position. Disconnect passenger's PDL switch harness connector. Measure resistance between Pink/Violet wire terminals of both PDL switch connectors. If reading is less than 5 ohms, replace driver's PDL switch. Perform BODY VERIFICATION TEST  . If reading is 5 ohms or more, repair open in Pink/Violet wire between driver's and passenger's PDL switch connectors.
  5. On Dakota 2-door, actuate all PDL switches to lock and unlock doors. If driver's PDL switch locked and unlocked doors correctly, go to next step. If driver's door PDL switch does not lock and unlock correctly, go to  7 .
  6. On all models, turn ignition switch to OFF position. Disconnect CTM connector C2. See COMPONENT LOCATIONS  . Disconnect passenger's PDL switch harness connector. Measure resistance of Orange/White wire between passenger's PDL switch connector and CTM connector C2 terminal No. 13. If reading is less than 5 ohms, replace passenger's PDL switch. Perform BODY VERIFICATION TEST  . If reading is 5 ohms or more, repair open in Orange/White wire between CTM and passenger's PDL switch connector. Perform BODY VERIFICATION TEST  .
  7. Turn ignition switch to OFF position. Disconnect CTM connector C2. See COMPONENT LOCATIONS  . Disconnect driver's PDL switch harness connector. Measure resistance of Pink/Violet wire between driver's PDL switch connector and passenger's PDL switch connector. Perform BODY VERIFICATION TEST  . If reading is less than 5 ohms, replace driver's PDL switch. If reading is 5 ohms or more, repair open in Pink/Violet wire between both PDL switch connectors. Perform BODY VERIFICATION TEST  .
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